Camelot Group Reviews

Updated 18 Sep 2020

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3.0
49%
Recommend to a Friend
92%
Approve of CEO
Camelot Group CEO Nigel Railton (no image)
Nigel Railton
25 Ratings
  1. Helpful (4)

    "A unique company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Camelot Group full-time for more than 3 years

    Pros

    I've worked in the finance department for 3 years in 2 different sub teams. Previous to Camelot I worked at EY and Cadbury plc (now Mondelez) which are both great places to work so I had high expectations when I joined and I have not been disappointed. I have honestly found Camelot to be a fantastic place to work, on the one hand it's exciting working for such a large and high profile organisation that generates huge sums of money for society. On the other hand it feels like working for an SME where roles are broad with lots of responsibility/ accountability - you're not a small cog in a huge machine! My experience working in the finance dept is also very different to some of the other reviews that I've read. Compared to other organisations I've experienced or heard about, the work life balance here is very good and flexible working is not a problem. The employees at Camelot (both in an outside of finance) are generally friendly and approachable. Just like at EY and Cadbury I am enjoying working with intelligent, driven people who push you to do better and I am definitely still learning and developing here. Finally the team is big enough to offer career opportunities for strong performers. There are financial accounting, commercial finance, finance operations and business assurance sub teams so plenty of opportunity to broaden your experience if that's what you want to do.

    Cons

    The location is half way between Watford and Rickmansworth so is not that easy to access unless you drive. There is now plenty of car parking (on site and on an overflow a 2 minute walk away) but if you rely on public transport then you need to get a shuttle bus from Watford junction station.

    Camelot Group Response

    Thanks so much for taking the time to write a review, we’re dedicated to making Camelot a great place to work so we loved reading your feedback. We’re really pleased that you enjoy working here and that you find it both exciting and challenging and we hope that you’ll continue to develop your career here with us. Thanks again for your comments, they are greatly appreciated.

  2. Helpful (1)

    "Lots of potential"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Camelot Group part-time

    Pros

    Great work life balance. Flexible hours

    Cons

    Bad location unless you live in Watford and drive

    Camelot Group Response

    Thanks for taking the time to leave a review. We value all feedback and we’re dedicated to making Camelot a great place to work.


  3. Helpful (6)

    "Terrible - Avoid at all costs!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Watford, East of England, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Camelot Group full-time for more than a year

    Pros

    - Flexible Hours and good shuttle links from the train station

    Cons

    I have to say this is just a terrible place to work. Managers have no idea what they are doing or how to manage and treat employees - and in my experience my manager was a complete horrible arrogant bully and I had no choice but to leave. Recruitment sell you a dream which is never lived up to. I had overheard them multiple times speaking to potential employees and selling them benefits and a dream which did not even exist! There is complete favouritism for certain staff which allows them room to progress but the others are left behind. It is purely a matter of who has the loudest voice. I have worked at multiple corporate companies and can honestly say this is the worst so far.

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    Camelot Group Response

    Thank you for taking the time to write a review. We value honest feedback and we’re dedicated to making Camelot a great place to work. We’re sorry your experience of working here was a negative one. We have a desire to continuously improve and we do take all feedback on board. As individual reviews are anonymous it’s not possible for us to comment on your specific situation, but we’d like to assure you that the welfare of our employees is our highest priority. We’re really sorry to learn how things turned out for you. Thanks again for sharing your experience and we wish you all the best for the future.

  4. Helpful (6)

    "Great Role - Horrible Company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Executive in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Camelot Group full-time for more than a year

    Pros

    Lovely colleagues/ Team Company car, fuel card, exposure to fun activities outside of work Background / behind the scenes action

    Cons

    I worked as a Retail Sales Executive and really loved the role despite a few issues here and there but overall it’s great. However, I was made redundant enexpectedly and out of the blue along with over 50% of other RSEs. A year only they begin recruiting for the same role again. I guess all you are is a statistic to them. Not a great CEO, lack of progression /favouritism to progress

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  5. Helpful (4)

    "Preaches trendy and friendly work atmosphere which is skin-deep."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative (Phones) in Watford, East of England, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Camelot Group full-time for more than a year

    Pros

    - Free coffee machines - Casual dress code - Shuttle buses to Watford office - Most of the team are genuinely lovely people - Decent canteen and leisure activities

    Cons

    - Work hours/days are terrible - Watford office a nightmare to get to if you don't drive if work hours don't match shuttle bus schedule - Some of the senior management don't have a clue - Made out to be a a modern and friendly place to work but will throw anyone under the bus to avoid blame If things go wrong - Incredibly pedantic work ethic; have seen people get fired for *very* minor incidences - If you're a temp you get treated like a bad smell - Don't bother learning people's names there as most staff want to leave after the first week - If you make an error then you get pulled aside and made to sign a piece of paper admitting to it (it feels like being back at school) - Managers often make promises they don't keep - Get marked down if you're in or returning from your break a minute or two late, leading to a job loss - Mentality of 'forced fun' activities on certain days of the year where you have to get involved or get looked down upon - Promised excellent career progression at the start which is untrue - Deal with nothing but abuse and complaints from the public - Managers often just can't be bothered to fulfil a lot of their duties which causes problems for everyone else

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  6. Helpful (7)

    "Weird place"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Watford, East of England, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Camelot Group full-time for more than 3 years

    Pros

    Raise lot of money for good causes No one works very hard - easy life. Draw the money and put your feet up.

    Cons

    Very civil service feel. Not commercial Lots of little cliques trying to sabotage the careers of people who's faces don't fit Poor office location CEO employs his mates NOT a meritocracy Lives in the past Little innovation or embracing the modern world Scary witch hunts to find whoever writes a bad review on glass door with whispering campaigns to match Promises made by senior management that aren't kept No privacy - I heard things about how people reacted when they were made redundant that should have been kept private (X was in tears etc) it's not right that this leaks out

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  7. Helpful (6)

    "Don't be fooled by showcase...."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Prefer Not to State in Watford, East of England, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Camelot Group full-time for more than 5 years

    Pros

    The office s very modern with good facilities in Watford, approachable CEO and some great people (few). Good causes days and fancy events which are in place to please external's

    Cons

    The company is ever changing with each time there's a new leadership thinks they can change the world however it always goes back to where its always been as a result the field staff suffers. The new company cars are downgrade and with laptops and car trackers there is no sense of trust- I am sure there will be a guess who with this review and pointing fingers therefore prefer to stay anonymous which goes to show what sort of leadership is in place. There's a bullying culture with no sense of privacy/ honesty within the whole company.

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  8. Helpful (6)

    "On the right track"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Camelot Group full-time

    Pros

    After a bumpy couple of years due to a period of mismanagement, Camelot are back on the right track and set to deliver a National Lottery that Britain can be proud of. Roadmap of change has been brought under control and people know what they're supposed to be doing now.

    Cons

    So much to do, and not enough people to do it all - just employ more people.

    Continue reading

    Camelot Group Response

    Thank you for taking the time to write a review. We’re dedicated to making Camelot a great place to work so your feedback is valued and taken on board. We’re really pleased that you enjoy working at Camelot and have a positive outlook for the future and we hope that you continue to develop your career with us. Thanks again for your comments.

  9. Helpful (9)

    "Under Review"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in North Watford, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Camelot Group full-time for more than 8 years

    Pros

    Use to be a great rallying, supportive and fun place to work. Head office has had some great investment to look like a modern workplace.

    Cons

    High pressure and bullying culture, proven when it was shared with me today that sites like glassdoor are under review by management and further still that pressure is put upon management to confront staff about poor reviews. This adds to the suspicion highlighted elsewhere that there are false positive reviews being written. One obvious fallacy is that 'the location is great', it couldn't be worse..... google map it! I apologise for not stating my position, as noted above, it is being monitored.

    Continue reading

    Camelot Group Response

    Thanks for taking the time to write a review. I’m really sorry to read some of your feedback, especially given that you have been working with us for over eight years. I’d like to try and address some of your concerns as best I can. Firstly, let me assure you that all Glassdoor reviews are anonymous and we have no way of knowing who has or hasn’t left a review. This means that we can’t and don’t have any influence over reviews and as such we would never expect our management teams to approach or confront individuals regarding this. We do read all reviews and we take all feedback on board, both good and bad. We want Camelot to continue to be a great place to work so your views matter to us. As individual reviews are anonymous it’s not possible for me to comment on your specific situation but I hope that you're aware of how to raise any concerns via your manager or the HR team. Regarding our Watford location, I think that’s a very personal preference. It really works for a lot of our employees who live locally but I understand it’s not for everyone. I personally commute from London every day and don’t find it too bad and our location is one thing I can’t change! I hope my response offers some reassurance and I thank you again for taking the time to leave your feedback.

  10. Helpful (8)

    "Sales team with no direction"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Rse in Wolverhampton, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Camelot Group full-time for more than 10 years

    Pros

    Unique recognised brand. Raise Money for Local and National Projects. Work life balance is good. Relaxed approach.

    Cons

    Sales team is very Male orientated in management. No ongoing development or coaching plans as Regional Managers all obsessed with own development and jostling for self promotion. Only career development advice is "get yourself noticed". Becoming a merchandising role with no real skill sets required.

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Found 93 reviews