Capita Employee Reviews about "career progression"

Updated Jan 12, 2021

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Found 110 of over 4,785 reviews

3.2
56%
Recommend to a Friend
77%
Approve of CEO
Capita CEO Jon Lewis
Jon Lewis
1,336 Ratings
Pros
  • "Good work life balance, excellent staff and great place for them who want to gain some quality experience in BPM field(in 168 reviews)

  • "very nice organization, with nice work environment(in 163 reviews)

  • Cons
  • "Senior Management often detached from junior staff(in 106 reviews)

  • "No direct career progression or support(in 89 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Do any people feel like the anti-black racism conversation that ignited last year was sort of hijacked by the BIPOC equity movement? For example, Asian Americans make more money per capita and per household than all other ethnic groups in the US, by a significant margin, followed by white people, then latinos, and then black people. Have we lost our focus on who needs the most help in our industry and beyond? (I'll post links to sources below.)

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    Reviews about "career progression"

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    1. 5.0
      Current Employee, more than 5 years

      Great Employer

      Dec 10, 2019 - Operations 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great direct team, friendly colleagues.

      Cons

      Career Progression and development could be better.

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    2. 4.0
      Former Employee

      Great company

      Jan 12, 2021 - Learning Officer in Birmingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work life balance and great culture to work

      Cons

      not sure about career progression opportunities

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    3. 4.0
      Current Employee, more than 1 year

      Overall good atmosphere

      Jan 6, 2021 - Administrator in Horsham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Friendly colleagues, relaxed atmosphere - Great managers (I have had 3, and they were all friendly and helpful) - Varied tasks, often rewarding because the clients show appreciation - Fair pay for the skill level required - Good benefits, even for part-time employees - Fair scope for career progression (managers are always open to hearing your thoughts), as long as you keep an eye out for opportunities

      Cons

      - IT staff is often slow to respond to needs & wider changes - Online employee portal can be difficult to navigate

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    4. 4.0
      Current Contractor

      Good experience

      Jan 6, 2021 - Senior Data Administrator in Edinburgh, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice benefits and were very accommodating during this pandemic

      Cons

      No direct career progression or support

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    5. 2.0
      Former Employee

      .

      Jan 11, 2021 - Accounts Payable 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy to 'blend into the background' if you're not favoured by the management

      Cons

      No career progression or personal development

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    6. 1.0
      Former Employee, more than 1 year

      none

      Jan 12, 2021 - Capita Novus Software Developer in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      none none none none none none

      Cons

      no career progression, felt like a money scheme. training scheme can be easily done at home, material used is easily located on the internet. lucky if you actually manage to get onto a software development placement, they'll likely make you take a placement in another field.

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    7. 1.0
      Former Employee

      Worst Employer

      Jan 7, 2021 - Accounts Technician 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work life balance is reasonable

      Cons

      Treated poorly, no career progression, terrible pay.

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    8. 4.0
      Current Employee, more than 1 year

      Good but plenty of potential to be better

      Nov 28, 2020 - Finance in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of career progression opportunities.

      Cons

      Company needs to invest more in retaining and attracting talent. Seems a long way to go for multi year transformation but the company is heading in the right direction.

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    9. 4.0
      Former Employee, more than 1 year

      Great Atmosphere but stagnant career

      Oct 30, 2020 - Data Processor in Preston, North West England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great teams and working environment

      Cons

      Not generous with breaks or time off work Not very flexible Stagnant career unlikely for career progression Lack of diversity in management, clear polarisation according to background

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    10. 4.0
      Former Employee

      Customer Service Agent

      Oct 12, 2020 - Customer Service Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Many Contracts - so great for experience in different roles and flexibility.

      Cons

      Not a lot of career progression opportunities.

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