Capita Employee Reviews about "work environment"

Updated Jan 21, 2021

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Found 163 of over 4,913 reviews

3.2
56%
Recommend to a Friend
76%
Approve of CEO
Capita CEO Jon Lewis
Jon Lewis
1,387 Ratings
Pros
  • "Good work life balance, excellent staff and great place for them who want to gain some quality experience in BPM field(in 168 reviews)

  • "very nice organization, with nice work environment(in 163 reviews)

  • Cons
  • "Senior Management often detached from junior staff(in 106 reviews)

  • "No direct career progression or support(in 89 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Do any people feel like the anti-black racism conversation that ignited last year was sort of hijacked by the BIPOC equity movement? For example, Asian Americans make more money per capita and per household than all other ethnic groups in the US, by a significant margin, followed by white people, then latinos, and then black people. Have we lost our focus on who needs the most help in our industry and beyond? (I'll post links to sources below.)

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    Reviews about "work environment"

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    1. 5.0
      Current Employee

      graduate scheme

      Dec 8, 2020 - Architectural Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly colleague and working environment, good paid

      Cons

      big firm many people, covid 19 restriction

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    2. 3.0
      Former Employee, more than 1 year

      Capita

      Jan 10, 2021 - Information Security Analyst in Belfast, Northern Ireland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some great people in all functions Broad spectrum of work (never board) Embrace transformation Modern work environment Remote working available

      Cons

      Low wages for skilled positions Had a bit of an 'old boys' network with some known toxic personalities that was slowly being broken down by business transformation, still some left though.

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    3. 5.0
      Former Employee

      Good company

      Dec 8, 2020 - Complaints Handler in Leeds, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work environment and good people

      Cons

      Sometimes the communication between line managers is not good

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    4. 2.0
      Former Employee

      N/A

      Dec 14, 2020 - Business Development in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work environment and generally nice team

      Cons

      Little guidance, high pressure, lack of support and the good colleagues slowly left, leaving a skeleton team with the same work pressure.

      1 person found this review helpful
    5. 3.0
      Current Employee

      Company reviews

      Dec 10, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work Environment, WFH, time flexibilty

      Cons

      I din't find any cons

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    6. 5.0
      Former Employee

      gui

      Nov 11, 2020 - Covid-19 Contact Tracer in Southampton, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good working environment i thought

      Cons

      It was all very good

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    7. 1.0
      Current Employee

      Treat staff like machinery

      Dec 9, 2020 - Customer Service Representative in Barnsley, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Well established employer with safe environment to work in

      Cons

      Corporate monster with dehumanising work practices

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      1 person found this review helpful
    8. 4.0
      Former Employee, more than 1 year

      Great Atmosphere but stagnant career

      Oct 30, 2020 - Data Processor in Preston, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great teams and working environment

      Cons

      Not generous with breaks or time off work Not very flexible Stagnant career unlikely for career progression Lack of diversity in management, clear polarisation according to background

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    9. 4.0
      Former Employee, more than 8 years

      Okay company

      Oct 11, 2020 - Customer Service Representative in Coventry, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great working environment nice people

      Cons

      Wages are not competitive with other call centres

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    10. 5.0
      Current Employee

      Good

      Aug 26, 2020 - PPI Case Handler in Leeds, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lively work environment, enjoyable shifts

      Cons

      Very targeted, sometimes it can be unachievable

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    Viewing 1 - 10 of 163 Reviews

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