Capita Employee Reviews about "work life balance"

Updated Jan 23, 2021

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Found 205 of over 4,798 reviews

3.2
56%
Recommend to a Friend
77%
Approve of CEO
Capita CEO Jon Lewis
Jon Lewis
1,336 Ratings
Pros
  • "Good work life balance, excellent staff and great place for them who want to gain some quality experience in BPM field(in 168 reviews)

  • "very nice organization, with nice work environment(in 163 reviews)

  • Cons
  • "Senior Management often detached from junior staff(in 106 reviews)

  • "No direct career progression or support(in 89 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "work life balance"

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    1. 5.0
      Current Employee, more than 3 years

      Good place to work

      Oct 1, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible working encouraged to help with work life balance

      Cons

      Sometimes archaic ways of working

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    2. 4.0
      Former Employee

      Great company

      Jan 12, 2021 - Learning Officer in Birmingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work life balance and great culture to work

      Cons

      not sure about career progression opportunities

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    3. 3.0
      Current Employee, more than 5 years

      There is Good and bad

      Jan 23, 2021 - PMO Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      people Support a work life balance Current working from home

      Cons

      Sometimes feel disassociated Feelings of hierarchy within the team

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      Capita Response

      Employer Brand Manager

      Hi there. Many thanks for your balanced review. Would be good to hear more from you. If you'd like to further the conversation, please email us: getintouch@capita.co.uk - we'd genuinely love to hear more of your thoughts. Thanks, Matt.

    4. 2.0
      Current Employee, more than 1 year

      Poor culture

      Dec 28, 2020 - Programmer Manager in Sheffield, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible Working and work/life balance

      Cons

      Just about everything else really

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    5. 1.0
      Former Employee

      Worst Employer

      Jan 7, 2021 - Accounts Technician 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work life balance is reasonable

      Cons

      Treated poorly, no career progression, terrible pay.

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    6. 4.0
      Current Employee

      Good place to work

      Nov 18, 2020 - PMO Analyst in Leeds, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work culture with work life balance, flexibility

      Cons

      No formal payscale, office environment shabby. Lack of training materials and career development

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    7. 3.0
      Former Employee, more than 1 year

      Reasonable job, no major issues

      Nov 27, 2020 - Customer Complaints Advisor in Glasgow, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work life balance, good pay, friendly culture

      Cons

      No support after extended period off work

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    8. 3.0
      Current Employee

      Not the best, not the worst.

      Nov 17, 2020 - Complaints Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This is for a PBA role. The shifts are fantastic. The 6-2 shift gives me a great work life balance. Relaxed atmosphere in the office.

      Cons

      The processes and procedures are broken, which makes it really difficult to try and complete the work. The culture is not very good, people are made to feel the need to work extra hours, without pay, just to complete the work.

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    9. 3.0
      Current Employee, more than 3 years

      Good management, poor benefits

      Nov 8, 2020 - Senior Actuarial Analyst in Cheltenham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Management very supportive, good rotation and will be listened to how to take your career forwards. Good work/life balance

      Cons

      Benefits are very poor and no bonus

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    10. 4.0
      Former Employee, more than 3 years

      Quality Assurance

      Oct 4, 2020 - Curriculum Manager/Lead IQA in Leeds, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Opportunity, team work, networking, salary and support

      Cons

      Work life balance, work load, stressful

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    Viewing 1 - 10 of 205 Reviews

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