Capital BlueCross Reviews

Updated Sep 23, 2021

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Found 87 of over 104 reviews

3.9
74%
Recommend to a Friend
88%
Approve of CEO
Capital BlueCross President and CEO    Gary St. Hilaire  (no image)
Gary St. Hilaire
22 Ratings
Pros
  • "Community involvement, lots of PTO, good benefits(in 8 reviews)

  • "Good pay, good benefits, great people(in 6 reviews)

  • Cons
  • "Unfortunately CBC proved to be, and immediately so, very disorganized(in 6 reviews)

  • "Sometimes felt like CBC was top heavy and over-managed(in 4 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year

      Great Work Experience

      Sep 23, 2021 - Data Governance Analyst in Harrisburg, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      My time at Capital has been great, thanks to a very cooperative team. Most co-workers I speak with have generally positive dispositions.

      Cons

      Upper level management can be slow to make decisions at times.

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    2. 4.0
      Former Employee, more than 3 years

      CBC

      Sep 4, 2021 - Customer Service in Harrisburg, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great pay and benefits cool place to work

      Cons

      A lot of work and multitasking

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    3. 1.0
      Current Employee

      Dysfunctional

      Sep 22, 2021 - N/A in Harrisburg, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Standard business benefits nothing exceptional.

      Cons

      No clear vision or direction senior leaders. Dysfunctional and toxic work environment. No clear communication from management.

      1 person found this review helpful
    4. 4.0
      Current Employee, more than 1 year

      Good learn opportunity but not soo great pay

      Aug 17, 2021 - Software Engineer-1 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Learning is great. Alot of knowledgeable people working in the company who are willing to guide new employees.

      Cons

      Pay is not great. Pay is below industry/market standard. Would require a lot of negotiation to get a good pay.

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    5. 4.0
      Current Employee, more than 1 year

      They want to be good, could be better

      Aug 5, 2021 - Social Worker/Case Manager in Harrisburg, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nearly everyone works remotely Two weeks vacation to start Decent health benefits

      Cons

      Documentation systems are antiquated Expected to be at your computer all day even if you finish your work early They regularly ask for feedback on process improvement but responses don’t go anywhere Social Work salaries are significantly less than Nurse salaries for the same role

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      2 people found this review helpful
    6. 4.0
      Current Employee

      great employer

      Aug 10, 2021 - Engagement Consultant in Harrisburg, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great PTO plan, 401k matching & benefit plan, fantastic employee base with friendly collaborative individuals

      Cons

      top heavy management structure, operates in organizational silos

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    7. 3.0
      Former Employee, more than 3 years

      CBC

      Aug 23, 2021 - Technical Business Analyst in Camp Hill, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people are great and the company has been around for 80 years

      Cons

      Most people have been there for a long time and resist new ideas.

      Continue reading
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    8. 4.0
      Current Employee, more than 5 years

      great place

      Jun 29, 2021 - Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits, decent salary, interesting work.

      Cons

      A bit cliquey in some places

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    9. 4.0
      Former Employee, more than 1 year

      Handling of the Pandemic

      Jun 22, 2021 - Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Did a great job keeping employees safe and able to work from home.

      Cons

      Policies are a tab old fashion when ti comes to work practices. They do try to update but its a slow process.

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    10. 4.0
      Current Employee

      Good company, still old thinking

      Jun 7, 2021 - Supervisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Most of the people that work here do so for the betterment of the members and the community. Decent pag

      Cons

      Old time thinking and hard to bring to the present

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