Capital One Reviews

Updated Sep 25, 2021

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Found 225 of over 11,160 reviews

4.1
79%
Recommend to a Friend
99%
Approve of CEO
Pros
  • "This company had great Work-life balance(in 1319 reviews)

  • "Great benefits and awesome people(in 862 reviews)

  • Cons
  • "Performance management curve fitting isn’t great(in 338 reviews)

  • "Work life balance is a little distracted(in 263 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. 4.0
      Current Employee, less than 1 year

      X

      Sep 25, 2021 - Senior Specialist Collections in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great salary and great management processes Work from home permanently

      Cons

      Shift work between 8:30 and 9pm and weekend work

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    2. 5.0
      Current Employee

      Employee

      Sep 21, 2021 - Personal Assistant in Bangalore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great working environment Work life balance Excellent benefits Company genuinely cares for their staff

      Cons

      Lots of processes you have to adhere to but quite normal for an industry that is heavily regulated.

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    3. 3.0
      Former Employee, more than 1 year

      Attention

      Sep 18, 2021 - Manager in Bangalore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company to work with

      Cons

      Poor, bad company for marketing

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    4. 4.0
      Former Employee, more than 1 year

      Opportunities to evolve through the business but lots of meetings

      Sep 17, 2021 - Senior Associate Data Science in Mumbai
      Recommend
      CEO Approval
      Business Outlook

      Pros

      . Friendly, highly skilled workmates . On-site gym . Convenient location close to train station . Great cantine . Lots of training available to upskill.

      Cons

      Lots of sprint ceremonies / processes / meetings mean time to focus on actual project work is hindered. Focus time is needed i.e. it take 15 mintues to prep for a meeting, 15 minutes to refocus on task afterward. A 30 minute meeting turns into an hour and having these scattered throughout the day really does hinder efficiency. During my first few weeks I caught glimpse of someones google calendar and saw it bursting with multi-coloured meeting events (sometimes overlapping 3-fold) to the extent it resembled a picasso painting.

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    5. 5.0
      Current Employee

      Great place to work

      Sep 16, 2021 - Quality Engineer in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great company culture, diverse and invested in your development

      Cons

      cant say anything bad about my experience

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    6. 4.0
      Current Employee, more than 1 year

      Working at capital one review.

      Sep 16, 2021 - Senior Risk Coordinator in Nottingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fantastic modern office environment to work in, positive staff and good pay.

      Cons

      Can sometimes implement changes that often do not seem necessary in terms of processes.

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    7. 5.0
      Former Employee, more than 3 years

      Great Company

      Sep 10, 2021 - FLM Manager in Nottingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company and social element

      Cons

      None i can pick up on

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    8. 3.0
      Current Employee, more than 1 year

      Less Salary & tough for QE's to make their place anymore

      Sep 3, 2021 - Senior Associate in Nottingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Dev do QA - Balance is ok - pay for learning Udemy etc - surprise perks, lunch etc

      Cons

      - Dev do QA, so QA/SDET can feel useless... Will suggest QA people to not join - salaries offered to experienced QE same as interns

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    9. 1.0
      Former Employee, more than 8 years

      Steer clear - Toxic culture & unhealthy environment

      Aug 27, 2021 - Ex-employee in Nottingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free coffee - (you'll need it) Nice building with good links to public transport Gym, games room, music room & nice restaurant Fun days &opportunities to volunteer in local community projects Private healthcare scheme

      Cons

      VALUES - Their values of "Excellence" &"Do the Right Thing" do not apply to their employees. Capital One used to be a Great Place to Work - voted the Best Place to Work several years running - this is definitely no longer the case. MANAGEMENT - The management overload their employees with ridiculous amount of work and deadlines, yet they seem to leave on time every night without a care. Managers are often inexperienced and of short tenure and consequently give employees unrealistic time-frames as they have little understanding of the tasks they are asking employees to do. Incompetent managers never seem to be brought to task, they just blame their team. Questionable morals also appear to go unchallenged BONUS - Employees used to receive a good annual bonus which was a great incentive to work really hard to the best of your ability as you were rewarded for your efforts. Management made the decision to take this away from the lower grades yet kept an annual bonus for their own grades. This was counter productive as why should you consistently go the extra mile for very little reward. It also doesn't make employees feel valued as it made a split between management and lower levels which didn't seem to be there as much before. CULTURE - The culture is political and toxic, its very much if your manager likes you then you will do well but if they don't you will have limited chance of progression. PERFORMANCE REVIEW STRUCTURE - This is brutal. Your pay rise is based on you being ranked against your peers even if you do a totally different role. This encourages a toxic and political environment which encourages the wrong behaviours and a blame culture as people climb over each other to improve their rating . It does not encourage collaboration. Good old fashioned hard work and being good at the job you are employed to do is not rewarded, your performance rating is based on the things that you do over and above your core role. If you are not given the opportunities by your manager to get involved in other things in the first place, you will never do well on the performance curve. Employees who do well are the outspoken type who make themselves heard, it's irrelevant if what they are saying makes no sense at all. The more introverted types with standards might not fair so well here

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      5 people found this review helpful
    10. 1.0
      Current Employee, more than 1 year

      Avoid Capitalone if you are an ethnic candidate, it's not worth your time

      Aug 26, 2021 - Software Engineering in Bangalore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good for grads/intern to join in UK, then after few year go for better salary outside.

      Cons

      Avoid Capitalone if you are an ethnic candidate, it's not worth your time finding your way out of system ,that is working against you. Limited opportunities to grow high up. There is culture of privilege, In majority of low performer cases -ethnic minorities are at receiving end, resulting in talented people choosing to leave. Very high attrition rate of ethnic minorities in Capitalone UK.

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      1 person found this review helpful
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