Capital One Reviews | Glassdoor.co.uk

Capital One Reviews

Updated 21 Nov 2019

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3.8
77%
Recommend to a Friend
99%
Approve of CEO
Capital One CEO Richard D. Fairbank
Richard D. Fairbank
87 Ratings
  1. Helpful (1)

    "London is kept down by HQs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Development Engineer in London, England
    Doesn't Recommend
    No Opinion of CEO

    I have been working at Capital One full-time

    Pros

    London offices are amazing, IT kit offered is top notch and people are great. Salary is OK and there is a lot of flexible working ability.

    Cons

    To me it feels that it is not a technology company. It is a credit card company using technology in their specific way to achieve their goals. There is nothing wrong with that statement. The question is whether you want to work in a highly bureaucratic technology team full of controls and checks where the main priority feels to be defensive which results to very slow cycles of work. The fact they use AWS is a great... thing. The fact that there are processes requiring people to make requests and wait for days to be approved by various teams in various timezones is not great and makes people feel demoralised and frustrated. Privileges are locked down to the minimum which again makes work slow. All these may come down to regulations and rules of the industry. Induction for new joiners is poor. A set of computer based training taking the first couple of days of the new joiner which feels so impersonal and dull for a fresh starter. Literally the first and only thing you do for days is to complete these trainings and create tens of requests for setting up access for your account. There are also 3 old-school induction days that take place in Nottingham where the offices have a restaurant, gym and it is next to the main train station.

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    Advice to Management

    The split between Nottingham, where the HQs are, and London is very much felt when working in London. The most interesting IT projects are kept for the Nottingham teams. If that is just a feeling/roumor within the company then the leadership team should step up and prove it trusts London to carry out more high-profile projects. I have experienced occasions where Nottingham managers thought they can strongarm London... managers. Surely the team in London is new but filled with very experienced people that know the London IT industry and can shape a modern IT company in the heart of silicon roundabout.

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    Capital One2019-09-08
  2. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Consultant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time for more than a year

    Pros

    Work life balance is good

    Cons

    no cons a very good company

    Advice to Management

    the management team is collaborative

    Capital One2019-08-13
  3. "Amazing Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer(Internship) in Nottingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for less than a year

    Pros

    Interesting work, with great people, in a great company culture.

    Cons

    I can't think of any

    Capital One2019-07-10
  4. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Procurement Specialist in London, England

    I worked at Capital One full-time for more than a year

    Pros

    People, work-life balance, variety of work

    Cons

    IT system could be better and need upgrading

    Capital One2019-07-03
  5. Helpful (1)

    "Really didn't enjoy it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Service Transition Consultant in Nottingham, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time for less than a year

    Pros

    Great Location, great people, great salary, relaxed work wear policy, on site gym, beautiful office,

    Cons

    Low level management didn't seem to care about wellness, felt pressured to work extra hours even though manager left bang on half 4 every day, culture of innovation felt forced, ideas suggested were dismissed straight away by line manager, line manager played heavy favorites, manager made out previous experience meant nothing. Performance Management - Comparing people in entirely different roles but the same level... makes zero sense!

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    Advice to Management

    train low level managers to actually manage and not be just task managers. Employee wellness is as important as performance

    Capital One2019-07-10
  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Nottingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than 10 years

    Pros

    Benefits, people, location, the work itself

    Cons

    Insular, not too well connected to the industry

    Advice to Management

    Make more of the opportunities Cap1 has in the marketplace

    Capital One2019-06-18
  7. "SOlid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Intern in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Capital One full-time for less than a year

    Pros

    good team and stuff you

    Cons

    bad hours, bads sleep stress

    Capital One2019-06-09
  8. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Intern in Nottingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time for less than a year

    Pros

    Friendly, collaborative, great work life balance

    Cons

    boring first introduction weeks

    Capital One2019-06-03
  9. Helpful (1)

    "Great place to work - just make sure you fit in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Nottingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time for more than 10 years

    Pros

    Great informal atmosphere High standard of people Great buildings

    Cons

    Just make sure you fit in with the culture and be nice, it's not an abrasive atmosphere and people can take offence to very minor things

    Capital One2019-05-14
  10. "An amazing company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Fraud Strategy Analyst in Nottingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for less than a year

    Pros

    The people, culture and values

    Cons

    None from me, I’m really happy with my job!

    Advice to Management

    The volume of senior level exposure for my role is vital for progression and development

    Capital One2019-03-30
Found 122 reviews