Capital One "performance management" Reviews | Glassdoor.co.uk

Capital One Employee Reviews about "performance management"

Updated 28 Feb 2020

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4.1
81%
Recommend to a Friend
99%
Approve of CEO
Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
98 Ratings
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Cons
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Reviews about "performance management"

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  1. "Great Work/Life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cloud Engineer in Nottingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than 3 years

    Pros

    Energetic environment Great office environment Challenging and exciting projects

    Cons

    Performance management system can promote bad behaviours Promotion from within can be slow

    Capital One2020-02-12

    Capital One Response

    February 25, 2020Talent Marketing Partner

    Thank you for taking the time to write your review, we appreciate all of your comments, both positive and constructive.

    Continue reading
  2. Helpful (4)

    "Not as great as it seems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Capital One full-time for more than a year

    Pros

    * Work life balance is good. Flexible 9-5 hours * Compensation is OK * Friendly people

    Cons

    * Work is very dull, not interesting and filled with horrible corporate process and red tape. As a result, you won't be able to learn much as an engineer. * Engineers in london are not given the same support as the Nottingham counterparts. * Performance management is completely unfair. You are not rewarded on you're technical ability and delivery but on how well you sell yourself to senior managers. * HR is very unhelpful, non responsive and their only interest is to protect the company. * Hiring is also very biased as well. Again people who are all talk but no substance get hired while actual talented engineers are not taken into consideration. This results in many hires having imposter syndrome.

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    Capital One2019-11-03

    Capital One Response

    November 7, 2019Talent Marketing Partner

    Thank you for your review. We were disappointed to read some of your comments, but take on board all feedback, both positive and constructive.

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  3. Helpful (1)

    "Really didn't enjoy it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Service Transition Consultant in Nottingham, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time for less than a year

    Pros

    Great Location, great people, great salary, relaxed work wear policy, on site gym, beautiful office,

    Cons

    Low level management didn't seem to care about wellness, felt pressured to work extra hours even though manager left bang on half 4 every day, culture of innovation felt forced, ideas suggested were dismissed straight away by line manager, line manager played heavy favorites, manager made out previous experience meant nothing. Performance Management - Comparing people in entirely different roles but the same level makes zero sense!

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    Capital One2019-07-10

    Capital One Response

    September 30, 2019Talent Brand Manager

    Thank you for taking the time to leave your review. We appreciate all of your comments, both positive and constructive. Employee wellness is very important to us so if you'd like to discuss your feedback further, please email us at ukrecruitment@capitalone.com

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  4. Helpful (2)

    "Complaints"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Complaint Handler in Nottingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than 5 years

    Pros

    Good benefits and facilities such as free gym

    Cons

    Really political when it comes to performance management.

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    Capital One2019-02-24
  5. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nottingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One part-time

    Pros

    Good benefits, Flexible working, Office environment is great.

    Cons

    Very competitive. Performance Management/end of year reviews can be stressful.

    Capital One2019-01-30
  6. Helpful (2)

    "Principle Delivery Manager / Scrum Master"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Syston, Leicestershire, East Midlands, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Capital One full-time for more than a year

    Pros

    Great physical working environment Interesting and challenging projects and intiatives to work on Reasonable compensation On site gym On site restaurant Good central location

    Cons

    Challenging and antiquated performance management process that pits individuals of identical roles and positions against each other. Allegedly the lowest 10% get performance managed out of the company. This is further exacerbated by the inconsistent and divisive method of measuring individual performance. This might have worked in the 80s/90s/00s but in today’s increasingly digital and collaborative environments it’s positively damaging to all agile transformation and collaborative working activities.

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    Capital One2018-09-05

    Capital One Response

    September 19, 2018Lead Talent Partner

    Thank you for taking the time to leave your review. We appreciate all of your comments, both positive and constructive.

    Continue reading
  7. Helpful (4)

    "A bit cut throat at year end time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in Nottingham, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Capital One full-time for more than 3 years

    Pros

    Lovely offices, good benefits, (esp pension), gym, technology

    Cons

    Horrible performance management (and some managers) Cliques (a lot have since gone though) No parking Long termers immune to performance management process (how some survived year after year was a mystery)

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    Capital One2018-01-09
  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Senior Management in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One for more than 10 years

    Pros

    What drives this great company are its purpose to truly change people's relationship with their finances and financial services company. The people you work with, the career opportunities and culture are amazing. For a FS company their are at the forefront of using data and tech to transform banking. Great facilities and benefits. Fun place to be yourself.

    Cons

    Performance management is polarising and distracting and time consuming.

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    Capital One2017-04-27
  9. Helpful (3)

    "Once great now grim"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Technical Architect  in Nottingham, England
    Doesn't Recommend
    Disapproves of CEO

    I worked at Capital One

    Pros

    from what I know know of the company there do not appear to any left. pay & training opportunities

    Cons

    company only interested in profits and share price pay lip service to Associates and their welfare performance management actually produces the opposite effect

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    Capital One2008-08-27
  10. Helpful (8)

    "Saying you're a tech company doesn't make you one"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in McLean, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capital One full-time for more than 3 years

    Pros

    Bikes in silly colors, great cafeterias, competitive (not extravagant) pay, as much Kool-Aid as you can possibly chug

    Cons

    The performance management system is like something out of the Middle Ages, based on a forced distribution at the team level---meaning if you have four people on your team, one of you is going to get a bad rating. This does wonderful things for team cohesion and makes people optimize for very strange things. If you are a software developer, expect to get stuck in an on-call rotation at least once a month and doing a LOT of devops work even if you weren't hired as a devops engineer. Toward the end of my time there, 90% of the work my team did was related to scrambling to comply with some new enterprise-wide mandate (fix X, switch to using Y, etc.). In the end we had almost no time left to build our product. The product owners and tech leads are really out of touch; a lot of them have no technical background. Also, the decision to abolish assigned seating and move to "everyone scramble for a seat every day" (excuse me... "Flex Seating"! Yay!) is a horrible decision. It makes the day so stressful to never have any idea whether you will be able to find a decent seat or not, and yet despite the overcrowding many teams do not allow for regular remote work.

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    Capital One2020-02-28
Found 215 reviews