Capital on Tap Reviews

Updated Jan 9, 2022

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Found 56 of over 59 reviews

4.8
92%
Recommend to a Friend
99%
Approve of CEO
Capital on Tap CEO David Luck (no image)
David Luck
44 Ratings
Pros
  • "Well Capital on Tap is the complete opposite & it's amazing(in 9 reviews)

  • "With a beer tap, pool table and arcade machine available for all employees to enjoy there is truly something for everyone to enjoy(in 8 reviews)

  • Cons
  • "People mostly don't work long hours, but days will sometimes be intense(in 4 reviews)

  • "Nothing major, apart from the dogs trying to steal your food(in 4 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. 5.0
      Current Employee

      Great Employer

      Jan 9, 2022 - Customer Service in Cardiff, Wales
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Been great for my professional development, all the employees are really helpful and nice

      Cons

      I have nothing bad to say

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    2. 5.0
      Current Employee, more than 1 year

      A lovely environment and positive workplace

      Nov 5, 2021 - Anonymous Employee in Cardiff, Wales
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - A genuinely friendly and welcoming environment and team from the outset - Open-minded and supportive of all people - Encouragement to grow and develop where hard work is shown - Good benefits and a healthy approach to supporting work/life balance

      Cons

      The business is still growing and is growing fast, so there are areas where development is needed and will come. This doesn't necessarily need to be a 'con', though. The growth is exciting and provides real challenges and lessons!

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    3. 5.0
      Current Employee

      Upcoming, Growing & Exciting!

      Nov 5, 2021 - Learning and Development Manager in Cardiff, Wales
      Recommend
      CEO Approval
      Business Outlook

      Pros

      If you have ever worked anywhere corporate you will know what it feels like to have a 'shelf life' career, feel extremely disconnected from Senior leaders and feel as though you are not to be considered unless you are at a certain level. Well Capital on Tap is the complete opposite & it's amazing. From the minute you start you are introduced to Senior leaders and regularly meet with managers across the business, the customer facing teams opinions really matter, it's a place where idea's are heard and everyone is on the same mission. The people are lovely, they really do a great job at hiring people who fit in with the values the business stand by. The support from the minute you join the business is also remarkable, everyone is so willing to help! You are always looped in with the exceptional growth of the business and the direction it's heading, which is always really exciting and great to be apart of!

      Cons

      Nothing comes to mind! Which speaks volumes.

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    4. 5.0
      Current Employee, more than 1 year

      Innovative, Fast Growth and Supportive Environmnet

      Nov 5, 2021 - People and Talent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Ownership of your day to day Transparency when it comes to business success Ability to be creative and feel listened to

      Cons

      Not a con as such, but at times the pace of growth can be overwhelming

      Continue reading
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    5. 5.0
      Current Employee

      Great place to work - Progression is a real posibility

      Nov 5, 2021 - Customer Operations in Cardiff, Wales
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The culture of the group is incredible, you will immediately feel welcome in Capital on Tap through the work of the people team and management, as well as everyone else in the organization. All departments are in constant communication allowing us to provide a great customer experience. This company is serious about internal progression, they will invest in you in a genuine way and if you work hard you will be rewarded.

      Cons

      You have to be ready to work hard and put your effort into improving the customer journey, but if you like a high paced working environment then this is the place for you

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    6. 5.0
      Current Employee

      Best company I've ever worked for!

      Nov 5, 2021 - Customer Operations in Cardiff, Wales
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Culture, Supportive, Encourages Learning / Progression, Loves Pets

      Cons

      Lots to learn at the beginning

      Continue reading
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    7. 5.0
      Current Employee

      Fantasic experience so far

      Nov 5, 2021 - Customer Operations in Cardiff, Wales
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Smooth recruitment process Fantasic people Brilliant work atmosphere Willing recognition for hard work

      Cons

      Limited on site staff parking, but free.

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    8. 5.0
      Current Employee, more than 1 year

      Amazing office environment

      Nov 5, 2021 - Customer Operations Team Leader 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly and fun atmosphere in the office Central office location The company really cares about their staff and has lots of opportunity for progression There are lots of perks such as personal training budgets and work social events

      Cons

      This is a very fast paced industyr that may not be suited to all people

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    9. 2.0
      Former Employee, less than 1 year

      Lots of promises but all the usual start up problems

      Nov 3, 2021 - Customer Operations Specialist in Cardiff, Wales
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Average pay, HR trying hard

      Cons

      Toxic culture inspires little loyalty

      Continue reading
      2 people found this review helpful
    10. 5.0
      Current Employee, more than 3 years

      Best place to work

      Sep 15, 2021 - Anonymous Employee in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The best place I've ever worked. It's a growing company with tonnes of opportunity to push yourself and grow, you can really see a future in your role here. There's a lot of opportunity to take ownership and have autonomy in your role which leads to a lot of development. The culture is incredibly inclusive and there are lots of social and cultural events celebrated year round. Everyone is supportive and willing to lend a helping hand.

      Cons

      Fast growth can mean quick decisions need to be made which can be daunting but more exciting in my opinion!

      2 people found this review helpful
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