Care UK Health Advisor Reviews | Glassdoor.co.uk

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Care UK Health Advisor Reviews

Updated 3 Apr 2019

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Found 4 reviews

2.9
StarStarStarStarStar
14%
Recommend to a Friend
0%
Approve of CEO
Care UK CEO Mike Parish
Mike Parish
1 Ratings
  1. "Proud of the work we do providing the NHS 111 service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Health Advisor in Brierley Hill, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Care UK full-time for more than a year

    Pros

    Great people, newly renovated offices, some opportunities, lots of overtime

    Cons

    Pay ...but who wouldn't want more, hard work (but rewarding) , need more time for 121's and team meetings

    Advice to Management

    Consider the breaks and shift patterns.

    Care UK2017-12-15
  2. "A Year at Care UK in Southall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Health Advisor in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Care UK full-time (Less than a year)

    Pros

    -Better than average base rate pay for day shifts at £9.50 an hour - Intriguing incentives most months for bonuses (usually around £250-£300) dependent on performance in areas such as attendance and punctuality. - Night shift base rate is considerably low at just £2 more than day rates at £11.50 an hour, however, if such shift was agreed to as overtime, there is a high likelihood this will be paid at either 1.5 or...

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    Cons

    - Lack of support from supervisors (mainly due to lack of spare staff), especially during vital periods, including when you first begin taking calls from the public. - Inexperienced members of the team enduring managerial tasks early in their tenure due to the lack of said supervisors. - Lack of clinically trained staff during night shifts and some busy periods. - Disorderly distribution of important local policy...

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    Advice to Management

    A new, insightful lead to management is required.

    Care UK2019-04-03

    Care UK Response

    April 9, 2019Recruitment Marketing Coordinator

    Thank you for taking the time to write to us on Glassdoor. We were really concerned to hear about your experience and intend to re-evaluate our manager training as well as how we support colleagues. If you would like to give us further feedback, or discuss how we can learn upon ...

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  3. "Terrible Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Health Advisor in Southall, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Care UK full-time for more than 3 years

    Pros

    Money is the only reason people continue to work there

    Cons

    - management only cares about the service demands and not their health Advisors.

    Advice to Management

    Think about your employees needs

    Care UK2018-10-15
  4. Helpful (1)

    "Shocking. Very few managers care about staff or patients. Staff morale is very low."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Health Advisor in Dudley, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Care UK full-time (Less than a year)

    Pros

    Overtime if you're a bit down on money, other than that, not a lot.

    Cons

    No patient care, useless management, constant process changes - result in mistakes, no staff care, no breaks, HUGE staff turnover!

    Advice to Management

    Look after your staff and the staff will reap you the business benefits you deserve.

    Care UK2017-06-24
Found 4 reviews