Care UK Reviews | Glassdoor.co.uk

Care UK Reviews

To filter reviews, or .

Found 146 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
74%
Recommend to a Friend
88%
Approve of CEO
Care UK CEO Mike Parish
Mike Parish
68 Ratings
Pros
  • "Good pay for a non-sales role, rewarding to help others, overtime rates are good(in 8 reviews)

  • "Service users are great and nice(in 8 reviews)

Cons
  • "Rota allocation changed last minute so you’re not able to fulfil other aspects of your senior role(in 9 reviews)

  • "The cleaners seem to get hot meals and the carers don't so most do have to bring there own food in(in 8 reviews)

More Pros and Cons
  1. Featured Review

    "Highly Recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Care Home Manager in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Care UK full-time for more than 2 years

    Pros

    Supportive Caring Resident Focused

    Cons

    As with all providers paperwork

    Advice to Management

    Great company to work for truly resident focused, allow managers autonomy to manage their own service, I have only positive experience of working with Care UK

    Care UK2019-05-19

    Care UK Response

    May 20, 2019Recruitment Marketing Coordinator

    Thank you for your 5 star review. It's fantastic to read your comments around working at Care UK. We certainly agree with you in saying that we take a person centered approach when it comes to the care we provide. We wish you every success for the future, Care UK Careers

  2. "NHS 111"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Call Center in Stoke Gifford, England
    Positive Outlook

    I have been working at Care UK full-time for more than 6 years

    Pros

    Always puts patients first. Supportive and friendly team, fantastic opportunity to progress for those that work hard.

    Cons

    The hours are unsociable but it suited me with young childeren

    Advice to Management

    My advise is to look after those on the front end, they work very hard and their role is extremely challenging

    Care UK2019-05-10

    Care UK Response

    May 20, 2019Recruitment Marketing Coordinator

    Thank you for your 5 star review. It's great to hear that you feel supported by your team and see the value in our learning and development programmes. Your comments around challenging roles and better support will be passed on for review. Care UK Healthcare

  3. "One of the best employers to work for in modern day!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Care Home Manager in Windsor, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Care UK full-time for more than 9 years

    Pros

    Great progression opportunities, diverse, supportive.

    Cons

    None that I came accross

    Care UK2019-03-24

    Care UK Response

    April 23, 2019Recruitment Marketing Coordinator

    Thank you for your 5 star review. It’s great to hear that you recognise the value of our development programmes, we are proud of the career paths we invest in to develop our colleagues. We appreciate your feedback and wish you every success for the future, Care UK Careers

  4. "Care UK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Colchester, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Care UK part-time for more than 2 years

    Pros

    Supportive management Depending on manager, they offer a good work life balance.

    Cons

    They advertise career progression but unfortunately it appears that only happens if you are favored by higher management. They promote people without any pay increase, just a title change, very disheartening.

    Advice to Management

    -

    Care UK2019-04-03
  5. "A Year at Care UK in Southall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Health Advisor in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Care UK full-time for more than a year

    Pros

    -Better than average base rate pay for day shifts at £9.50 an hour - Intriguing incentives most months for bonuses (usually around £250-£300) dependent on performance in areas such as attendance and punctuality. - Night shift base rate is considerably low at just £2 more than day rates at £11.50 an hour, however, if such shift was agreed to as overtime, there is a high likelihood this will be paid at either 1.5 or...

    Show More

    Cons

    - Lack of support from supervisors (mainly due to lack of spare staff), especially during vital periods, including when you first begin taking calls from the public. - Inexperienced members of the team enduring managerial tasks early in their tenure due to the lack of said supervisors. - Lack of clinically trained staff during night shifts and some busy periods. - Disorderly distribution of important local policy...

    Show More

    Advice to Management

    A new, insightful lead to management is required.

    Care UK2019-04-03

    Care UK Response

    April 9, 2019Recruitment Marketing Coordinator

    Thank you for taking the time to write to us on Glassdoor. We were really concerned to hear about your experience and intend to re-evaluate our manager training as well as how we support colleagues. If you would like to give us further feedback, or discuss how we can learn upon ...

    Show More
  6. "MAINTENANCE TECHNICIAN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Maintenance Technician in Ipswich, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Care UK full-time for more than 6 years

    Pros

    I've worked for Care UK for over 5 years. I've found them to be a company who provide excellent support both, in supporting the individual to develop themselves by way of apprenticeships and providing the very best equipment to allow you to do your job. Health and Safety is always a priority and fully supported. There are excellent documents and support to assist people to carry out their role effectively. I enjoy my...

    Show More

    Cons

    I am happy in my role and what I do. I get on well with everyone including senior management. I have no criticisms at this time.

    Advice to Management

    I work at Asterbury Place and think it's a great place to work. I would say, here at Asterbury Place, there's nothing we cannot do between us to maintain and improve our standards. There are many great people here. Let's keep it up.

    Care UK2019-03-19

    Care UK Response

    March 25, 2019Recruitment Marketing Coordinator

    Thank you for your 5 star review. We are delighted to hear that you feel supported by Care UK, and that you recognise the quality of our Learning & Development programmes. We are proud of the investment we make in our Homes, training for all colleagues and equipment to enable ...

    Show More
  7. "The sky is the limit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Maintenance Man in Slough, Berkshire, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Care UK full-time for more than 9 years

    Pros

    Staff are trained and promoted from every level. e.g. start as a carer and within a few years achieve promotion to regional director. Good perks scheme and enough benefits to satisfy every employee

    Cons

    Working in care is never well paid

    Advice to Management

    Increase staff pay before they leave for your competitors

    Care UK2019-03-15

    Care UK Response

    March 25, 2019Recruitment Marketing Coordinator

    Thank you for your 4 star review. We are thrilled to hear that you recognise the value of our training and development programmes and our Care UK Perks scheme. We continually monitor our pay rates to ensure they reflect the local market; we thank you for taking the time to provide ...

    Show More
  8. "Great progression opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Central Support Team in Colchester, England
    Recommends
    Positive Outlook

    I have been working at Care UK full-time for more than 9 years

    Pros

    Work with some amazing people. Company is very accommodating in terms of flexible working. Good career opportunities if you are willing to work hard.

    Cons

    Pay rates not amazing, but quality of the work you are supporting makes up for it

    Care UK2019-03-11

    Care UK Response

    March 25, 2019Recruitment Marketing Coordinator

    Thank you for your 5 star review. It’s great to hear that you have benefited from flexible shifts and see that there is potential to progress within your career with us. Once again, thank you for taking the time to provide your comments. We wish you every success for the future, ...

    Show More
  9. "Hub Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Hub Administrative in Colchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Care UK full-time for more than 2 years

    Pros

    Care UK are very supportive in anything you need to do your job to the best of your ability. They really value their staff .

    Cons

    Career opportunities are few and far between. This could be a credit to the company and staff do not want to leave the company.

    Care UK2019-03-07

    Care UK Response

    March 25, 2019Recruitment Marketing Coordinator

    Thank you for your 4 star review. It is wonderful to hear that you feel supported and valued, we certainly agree that there is a good working culture here at Care UK, and it’s great to see that our values are being lived day to day. Thank you for taking the time to provide your ...

    Show More
  10. "Wincombe Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cleaner in Newbury, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Care UK full-time for more than 2 years

    Pros

    Great at starting you off at work as you work along side someone that has done the job for a long time. You get e-learning and fire training so that you know how to put a fire out and how to move people out of the room and work as a team.

    Cons

    The cleaners seem to get hot meals and the carers don't so most do have to bring there own food in.

    Advice to Management

    Wages should go up to £9 per hour for all cleaners and £10 per hour for the carers, and make sure that anyone is not over worked like cleaners are working with say 20 rooms each floor as they can do a good job. If there is too much work then they have to leave things and do them another day. The same for the carers make sure they have the right amount of work so talk to your staff and work with them to make the service...

    Show More
    Care UK2019-03-06

    Care UK Response

    March 13, 2019Recruitment Marketing Coordinator

    Thank you for you 5 star review. It’s fantastic to hear that you have benefited from our induction and training programme where we support new employees with shadowing shifts. We will communicate to the home manager regarding your feedback on hot meals and they can clarify the ...

    Show More
Found 146 reviews