Care UK Reviews | Glassdoor.co.uk

Care UK Reviews

Updated 13 Jun 2019

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Found 153 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
67%
Recommend to a Friend
88%
Approve of CEO
Care UK CEO Mike Parish
Mike Parish
72 Ratings
  1. "development opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Learning & Development Administrator in Colchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Care UK full-time for less than a year

    Pros

    - Apprenticeships widely available for different roles offering progression - open calendar of training and development opportunities for different job roles and locations - involvement in team projects and new challenges to keep tasks varied - approachable, friendly management and colleagues. good working culture - flexible working - passionate staff, resident centred - Care UK perks high-street discounts

    Cons

    - wages not real living wage for many

    Care UK2019-03-04

    Care UK Response

    March 13, 2019Recruitment Marketing Coordinator

    Thank you for your 4 star review. We are delighted to hear that you find Care UK to be resident centred with passionate staff. We certainly agree that there is a good working culture here at Care UK, and it’s great to see that our values are being lived day to day. Thank you for ...

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  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Apprenticeship Programmer Manager in Colchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Care UK full-time for more than 10 years

    Pros

    There is opportunity for growth, experience and development for both Central and Operational colleagues.

    Cons

    The social care sector faces many challenges, so hold on for the rewards.

    Advice to Management

    Build on our apprenticeship offer.

    Care UK2019-03-04

    Care UK Response

    March 13, 2019Recruitment Marketing Coordinator

    Thank you for your 4 star review. We are proud of the investment we make in our training and development and career paths we provide for all our colleagues including the apprenticeship programme we have in place. We wish you well for the future, Care UK Careers.

  3. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Relationship Manager in Worcester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Care UK full-time for more than a year

    Pros

    Great Perks, wonderful caring staff, diverse role

    Cons

    Travelling long distances to meetings

    Advice to Management

    Please hire central venues for CRM meetings

    Care UK2019-02-25

    Care UK Response

    March 13, 2019Recruitment Marketing Coordinator

    Thank you for your 4 star review. We are happy to hear that you benefit from our Care UK Perks scheme and that you enjoy the diversity of your role. We always look to hold meetings in central locations that are suitable for all those colleagues attending, but your feedback will ...

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  4. "Work at Care UK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Health Care Assistant in London, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Care UK full-time for more than a year

    Pros

    Making a difference in elderly peoples lives. Working as a team. Some Unity amongst colleagues. The opportunities to do an Apprenticeship.

    Cons

    Shortage of staff. High staff overturn.

    Advice to Management

    Employ more valued staff with the right qualities. Provide more incentives for current staff. Increase Carers wages to reflect the work we do. Provide Long service awards for staff working less than 5 years e.g. for every year of service. Improve communication between Management and Carers. Often is the case that information is not passed down the chain of command.

    Care UK2019-03-06

    Care UK Response

    March 25, 2019Recruitment Marketing Coordinator

    Thank you for taking the time to provide your comments. It’s great to hear that you champion our values – Caring, Passionate & Teamwork. We take great pride in making a difference by supporting over 7000 older people to live happy, healthy and fulfilling lives. It’s important ...

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  5. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Health Ad in Bristol, England

    I worked at Care UK part-time for less than a year

    Pros

    Its good for hours that fit around your family. The people you work with are lovely.

    Cons

    Its hard, you dont get to know the end result of a call and you do get some abusive calls when you are trying to help.

    Care UK2019-02-18

    Care UK Response

    February 25, 2019Recruitment Marketing Coordinator

    Thank you for your five star review. It is wonderful to hear that you are enjoying your time with us. If you feel that you need any additional support, please do not hesitate and ask your line manager. Once again, thank you for your feedback. Care UK Healthcare

  6. "Care UK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Administrator in Worcester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Care UK full-time for more than 5 years

    Pros

    Great place to work with great career development opportunities and benefits and management are very supportive.

    Cons

    IT Support systems not very responsive and can take time to resolve issues.

    Advice to Management

    Keep being supportive and remember that we are all trying our best (even if we sometimes make mistakes).

    Care UK2019-02-14

    Care UK Response

    February 25, 2019Recruitment Marketing Coordinator

    Thank you for your 5 star review. We are thrilled to hear that you find management supportive and can see the value in our Learning & Development opportunities. We will pass your comments around IT and support systems over to the IT team for review. We wish you well for ...

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  7. "Care UK from good to better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Registered Nurse in Chelmsford, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Care UK full-time for more than 3 years

    Pros

    Good pay rate, increasing every 6-12 months to match with the competition Great time off from work on annual leave holidays Access to plenty of extra shifts Ideal deputy manager and CLN which work close to senior staff Outstanding CQC rated environment Flexible shifts and enough room to develop if interest is present

    Cons

    No sick pay scheme for current level of staff Limited nursing or senior staff contracts to up to 45 hours Employer is forced due to staff shortages to move you on nights or out from nights Unstable environment due to some non-interested newcomers in domain No scheme of increasing salary by % for each year remaining together

    Advice to Management

    Say "Hello" before asking or guiding for a new task Open and listen advices if the target of Outstanding is to be permanent Be tolerant towards your senior staff which support and guide for years Remain stiff and firm in front of new-comers who want to cut corners and have demands (which in balance make the older ones feel put on second spot) Spread the workload even on the same ranked staff as they all get the same pay

    Care UK2019-02-13

    Care UK Response

    February 25, 2019Recruitment Marketing Coordinator

    Thank you for your 4 star review. It’s great to hear that you have benefited from flexible shifts, career development and annual leave. We value your positive feedback around management and colleague engagement, and will pass your comments on to the Regional Director. We recognise ...

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  8. "5 yr Anniversary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dementia Champion in Cambridge, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Care UK full-time for more than 5 years

    Pros

    I have just reached my 5 year anniversary of being a carer, I moved to St Ives in Cambridge and took the opportunity. I have been a dementia Carer since 1989 and LOVE IT with a passion. Care UK have helped me grow and 2 years I had the opportunity to develop my skills and become a Dementia Champion i have receny been to Sutton Coldfield and am now a trainer in that field. I have been able to start my training and so...

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    Cons

    It would be nice to have an incentive of extra holiday to those dedication and stay within the company. each year a extra holiday entitlement??

    Advice to Management

    Come and have a cuppa with us and share our days see what really happens we are not Just Numbers we are real people doing a brilliant job

    Care UK2019-02-05

    Care UK Response

    February 11, 2019Recruitment Marketing Coordinator

    Thank you for your 4 star review and congratulations on your 5 year anniversary with Care UK. We are thrilled to hear that you have been able to develop your skills and become a Dementia Champion, and will continue to invest in colleagues who wish to take on new learning. Thank ...

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  9. "Refreshing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lifestyle Lead in Weybridge, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Care UK full-time for less than a year

    Pros

    welcoming, friendliness, up to date training, warmth, willing to listen, approachable management

    Cons

    have yet to find any

    Advice to Management

    keep up the good work

    Care UK2019-02-01

    Care UK Response

    February 11, 2019Recruitment Marketing Coordinator

    Thank you for your 5 star review. We are thrilled to hear that you find Care UK friendly and welcoming, and that you recognise the value of our Learning & Development programmes. We wish you every success in your role with us.

  10. "More pressuring than it should be."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Healthcare Assistant in Chelsea, England
    Neutral Outlook

    I worked at Care UK full-time for less than a year

    Pros

    - met full time hours I wanted -residents

    Cons

    -minimum wage -some of the staff were lazy & manipulating -bad induction (left to fend for myself most times) -management never listened to me when I asked for help

    Advice to Management

    -take care of your employees & listen to them -pay more than minimum wage as the job is exhausting -don’t make staff work a rota that doesn’t suit them & there home life -evaluate everyone’s work ethic

    Care UK2019-02-11

    Care UK Response

    February 25, 2019Recruitment Marketing Coordinator

    Thank you for your 3 star review. We are working hard to listen to our current and former colleagues so that we can continue to improve. Your comments around staff, inductions and management have been passed to the Regional Director for review. Whilst we continue to be committed ...

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Found 153 reviews