Care UK Employee Reviews about "rota"

Updated 13 Jun 2018

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3.7
64%
Recommend to a Friend
87%
Approve of CEO
Care UK CEO Mike Parish
Mike Parish
83 Ratings
Pros
  • "Good pay rates especially for clinical staff once training is complete(in 11 reviews)

  • "Service users are great and nice(in 8 reviews)

Cons
  • "Rota allocation changed last minute so you’re not able to fulfil other aspects of your senior role(in 9 reviews)

  • "Very long hours for night staff(in 8 reviews)

More Pros and Cons

Reviews about "rota"

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  1. "Residential Care Home for Elderly People with Dementia - Domestic and Kitchen"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Domestic Catering in Cobham, Surrey, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Care UK full-time for more than 3 years

    Pros

    I found that the training provided with this company was excellent and there were plenty of opportunities to learn in ways that enhanced my role. There was plenty of room for personal and professional growth and I progressed quite quickly, despite starting in a very junior role. Hard-work and dedication is quite quickly rewarded. The company and senior management have a very customer-focused approach and your merit as a worker is very much judged by the improvement and positivity you bring to people's lives, which is a lovely change from a financially-driven sales environment

    Cons

    Working with vulnerable people was emotionally challenging at times as you do get very attached. Working within the residential care environment can occasionally mean working Christmas etc. but this is usually divided fairly and equally on volunteer/rota basis. Although, neither of these would be a criticism of this particular company and this can be far out-balanced by the quality of care provided. Within a residential care home environment I was required to be flexible with time, offering to work during scheduled time off to cover sickness and absence, or times of bad weather when other staff members couldn't reach the home. I would say that my flexibility was duly rewarded during a period of illness and then during my pregnancy, where they couldn't have done more to support me as an employer. All in all, very little negative to say about this company.

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    Care UK2016-02-23
  2. Helpful (4)

    "Some things never change..."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Nurse in Ware, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Care UK full-time for less than a year

    Pros

    It's marginally better than trying to survive on JSA, but only in the way that having chronic diarrhoea is marginally better than having chronic constipation. Home Manager ISNT racist against white people. That's just some Daily Mail nonsense, no doubt from someone who is a bit of a bigot. This person has clearly mistook the managers inability to manage for something else. This person probably also says "I'm not racist but...". A lot.

    Cons

    It's good to see some things never change. In the same way Nigel Farage is bound to blame immigration for stepping on a plug, this care home manager continues to have her favourites, refuses to staff the home properly, refuses to respect, and nurture her entire team, and is rude to anyone who doesn't fit into her rectum. I have nothing but the utmost sympathy for anyone who has the misfortune to work for her. She is incapable of getting a rota out in a timely manner, incapable of looking at her previous rota to ensure her staff haven't just worked five long days in a row (despite only being contracted to do 40hrs, but hey, don't complain, she'll just discipline you for trying to stand up to her!), incapable of ensuring shifts are adequately staffed (because agency is expensive, and she's all about the budgets, who cares if it's "safe" or not!), and is honestly the worst manager I've ever had the misfortune to work for. Her clinical staff work hard to cover her backside, but she's got no thanks for them, and I genuinely pity to poor clinical lead here, she's doing her best, but it's like wading through treacle when managers are promoted above their capability, and their competence - it's called the Peter Princliple, and it's worth a read. I think it might actually have been written about her. She's got a degree in care management, don't you know? This degree isn't a nursing one, it's a pen pushing one, which is only about prophet margins, getting the maximum return for little financial investment, and selecting the perfect "fall guy" for when things go terribly wrong.

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    Care UK2018-06-14
  3. Helpful (2)

    "Not worth it!"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ipswich, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Care UK full-time for less than a year

    Pros

    Provides in house training Recognise development opportunities Free lunch on long shift Supernumerary shifts provided initially to settle in the home.

    Cons

    Rota allocation changed last minute so you’re not able to fulfil other aspects of your senior role. Bullying culture and lack of support by management. Do your research about the care home get a feel about the work dynamics there first.

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    Care UK2018-03-22
  4. "Care home"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Staff Nurse in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Care UK full-time for less than a year

    Pros

    There is good training for continuous professional development and a thorough induction program.

    Cons

    Less support for night staff. Only one nurse and one health care assistant to a unit of 18 service users at night. If someone goes off sick there's a strong chance that you will work alone. No paid break, however you are expected to stay on your unit for the entire 12 hours. Shift work, no set working days, so very difficult to plan around family needs. Sometimes rota is not published until a couple of days before the week commences, so you have no idea what you're doing up to a day beforehand every month.

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    Care UK2017-10-23

    Care UK Response

    November 24, 2017Resourcing Advisor

    We would like to say thank you for taking the time to share your feedback, it is much appreciated and we take all comments seriously. We are sorry we didn’t meet your expectations but we would like to say thank you for hard work and we wish you all the very best. If you would like to give us further feedback please feel free to email us rcs.recruitment@careuk.com

  5. Helpful (6)

    "Never Again."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Carer in Billingham, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Care UK part-time for more than a year

    Pros

    Co workers are welcoming,easy to work alongside. The care staff do the best they can to care for residents with the short staffing levels they experience regularly.

    Cons

    If you want to work for nothing then this is the place to be...underpaid regularly or not paid at all for hours worked. Management are uncaring and lack the basic knowledge of rota management. Management are running a business full stop! No care towards residents or staffs work/home life balance. Short staffed regularly,working past clocking off time with no thanks. Staff turn over is high due to unhappy staff. Care staff treat like the scum of the earth even though they are what keeps the place running.

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    Care UK2016-03-31
  6. "work place"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Care At Home Assistant in Musselburgh, Scotland
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Care UK part-time for more than a year

    Pros

    love working in the clients homes with them both of us feel more relaxed and enjoy a chat while working with them as I may be the only person they see all day

    Cons

    last minute changes to my rota. when sent to a strange area no maps to show me where to go to .

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    Care UK2015-07-19
  7. "111 Call centre operative"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Health Advisor - Call Centre in Dorking, England
    Doesn't Recommend
    Approves of CEO

    I worked at Care UK full-time for more than a year

    Pros

    The colleagues are nice in the call centre in Dorking and the role can be fulfilling because you are helping people.

    Cons

    However staff are treated like children, having to request leave for a comfort break. The pay is very low and the weekend rota is not managed to give alternate weekends so you are always expected to work.

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    Care UK2015-07-18

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