Care UK "service users" Reviews | Glassdoor.co.uk

Care UK Employee Reviews about "service users"

Updated 13 Jun 2019

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Found 153 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
67%
Recommend to a Friend
88%
Approve of CEO
Care UK CEO Mike Parish
Mike Parish
72 Ratings
Pros
  • "Good pay for a non-sales role, rewarding to help others, overtime rates are good(in 8 reviews)

  • "Service users are great and nice(in 8 reviews)

Cons
  • "Rota allocation changed last minute so you’re not able to fulfil other aspects of your senior role(in 9 reviews)

  • "The cleaners seem to get hot meals and the carers don't so most do have to bring there own food in(in 8 reviews)

More Pros and Cons

Reviews about "service users"

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  1. "Lack of care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Birmingham, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Care UK full-time for more than 3 years

    Pros

    Service users are great and nice

    Cons

    Office staff rude to carers

    Advice to Management

    Teach office staff some manners

    Care UK2018-08-22
  2. Helpful (5)

    "Great Service Users"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Support Worker in Falkirk, Scotland
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Care UK for more than a year

    Pros

    Tough but rewarding work, lovely service Users, and lovely fellow colleagues.

    Cons

    Interference from management, that treat their employees like something they found on their shoe

    Advice to Management

    Find more pleasant ones please

    Care UK2017-02-05
  3. Helpful (4)

    "Great Job, but let down by shoddy management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Care Support Worker in Edinburgh, Scotland
    Doesn't Recommend
    Negative Outlook

    I worked at Care UK full-time

    Pros

    Fantastic training opportunities, lovely co-workers, and service users

    Cons

    Bullying management, Unrealistic targets Too much emphasis on a business than a care company Pay could be better

    Advice to Management

    Quit before this company is folded because of your downright unprofessionalisim, treat your workers with respect

    Care UK2016-06-09
  4. Helpful (6)

    "Walked out after 3 months"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - RGN in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Care UK part-time

    Pros

    Training package ok, but have a feeling they are leading you into a false sense of security. Lovely service users, , and the care home staff of a residential unit I was constantly sent to, offered me a Full Time position, which I gladly took. Free uniforms They actually do emphasise keeping your training up to date, as well as your registration, sadly there's no development, I understand you have a budget to adhere...

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    Cons

    Can be a bullying culture, seen a young girl being reduced to tears by a few of your middle management, I don't tolerate bullying of any kind. Middle management are very rude, unhelpful and try to be intimidating, they didn't like the fact I stood up to them, this bullying attitude is abhorrent in this profession. No one on night call? Are you serious? What if there was an emergency? These phones should be manned...

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    Advice to Management

    Management need radical retraining,, I understand it's a stressful job, I have been a RN for 20 years, but I would never take it out on the fantastic care assistants, domestics and nurses who pretty much keep the company afloat. This reduces morale, and hence labour productivity, Sadly it's more of a business than a nursing agency, the thrive to earn £'s, shows, and it doesn't affect management. It affects us workers,...

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    Care UK2016-04-23
  5. Helpful (1)

    "super home !! Hotel or Home ?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Stowmarket, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Care UK full-time for less than a year

    Pros

    Wonderful service users , great care , domestic staff , nice surroundings but not practical

    Cons

    Staff morale , terrible , rude , disinterested management , the problems began from day one , contracts team unfriendly and very intimidating . Senior team are very quick to polish each other's halos , try the same with you're staff . Rotas were wrong on a daily basis , closed door policy except one hour per day ( if not interrupting a cigarette break ) not great if you had concerns !!!

    Advice to Management

    Value , respect and encourage you're team , humiliating and belittling does not create motivation , try an open door policy and build relationships with you're staff . Very very rude management in this home.

    Care UK2015-10-07
  6. "community support worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Support Worker in Wolverhampton, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Care UK part-time for more than a year

    Pros

    service users make your day

    Cons

    lack of staff.. office staff challenging..pay dismall..

    Advice to Management

    listen to your carers they are the ones doing the job..

    Care UK2015-06-22
Found 153 reviews