Care.com Reviews

3.2

47% would recommend to a friend

(422 total reviews)
avatar

Brad Wilson

50% approve of CEO

38% positive business outlook

Care.com has an employee rating of 3.2 out of 5 stars, based on 422 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Care.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

422 reviews
2.0
15 May 2023

IDONTCARE.COM

Recommend
CEO approval
Business outlook

Pros

Flexible schedule if willing to work overtime majority of the year

Cons

The internal structure of this company is barely functioning. Leadership is touting that we're in "startup mode" while setting absurd expectations, and giving us zero resources (the startup mode is their excuse for having no resources even though the company was just acquired by a multimillion dollar holdings company). The CEO is toxic and gaslights employees and the whole company. Their advice is to tell us to work and try harder to prove ourselves if we want to keep our jobs, but there is a severe lack of support to complete our required functions. Managers don't have any information, the training is sub par at best and completely inapplicable at worst. It seems like there are two different worlds employees live in, either they're in management and have no idea whats going on, or they're a front line worker and are unable to communicate what they need because leadership is unwilling to take a realistic look at this company, and what it needs. If you ask for help or ask any questions, everyone passes you around to the next person, there is no written process and we've lost a lot of historical knowledge because employees are fleeing. No one knows whats going on.

1.0
2 Aug 2018

RUN AS FAST AND FAR AS YOU CAN FROM THIS COMPANY!!!!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-- None whatsoever by any STRETCH of the imagination

Cons

-- cried from exhaustion and hopelessness EVERY SINGLE DAY I worked there -- overworked, underpaid -- they basically only care about their bottom line. They don't care a flip about their employees.

Viewing 1 - 3 of 422 Reviews

Glassdoor has 499 Care.com reviews submitted anonymously by Care.com employees. Read employee reviews and ratings on Glassdoor to decide if Care.com is right for you.