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CareCloud Reviews
128 reviews
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Full-timePart-timeApprove of CEO
Ken Comée
52 Ratings
Pros
"There is a passionate company culture that is one of the best I have ever seen; we are all a family here" (in 7 reviews)
"Fast-paced environment with great opportunity for career growth" (in 7 reviews)
Cons
"CareCloud is growing and with any kind of evolving company, comes growing pains" (in 5 reviews)
"High-Turnover on the Executive Team" (in 3 reviews)
Helpful (4)
![CareCloud Logo]()
"One of the best companies to learn and grow in South Florida"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at CareCloud full-time (More than 5 years)
Pros
A culture built on tackling big problems and opportunities, amazing coworkers, leaders that invest people who truly want to be challenged and grow.
New CEO has done wonders for the company and is 100% committed to seeing the company succeed.
This place is very much a unique opportunity to make an impact in healthcare. Every day is a new adventure and the people are truly the best. Smart, creative, fun, passionate, tough, loving and fiercely committed.Cons
Lots of change, but not always in a bad way. As always, there are negative people lurking who focus on everything that is wrong around them, rather than focusing on how they can help make things better (hint: it starts with attitude).
Advice to Management
STAY THE COURSE! Healthcare NEEDS what CareCloud is building. I've personally spoken to hundreds of clients who absolutely love the CareCloud experience -- this is a company that is on the cusp of being utterly unstoppable.
CareCloud 2018-06-11 15:14 PDTHelpful (1)
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"High school For Adults and Free Cofee"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Neutral OutlookNo opinion of CEOI have been working at CareCloud full-time (More than a year)
Pros
Met great people
Learned a bit more about tech, billing, engineering and a few other things. Free Cuban coffee. Awesome Christmas parties.
Albert was the best CEO!Cons
Management gets away with bs, there’s favoritism, and you’re over worked, and not recognized by management, but rather by clients. They even sent pastries regularly.
Severely underpaid to the point of poverty.Advice to Management
Listen to your support team, they are the FACE of the company. When shizz hits the fan, SUPPORT always takes the blame and saves face with clients. Not the client Managers who are paid nearly double for forwarding the work to support.
CareCloud 2018-06-23 01:46 PDTHelpful (1)
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"Junior Software Developer"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendPositive OutlookNo opinion of CEOPros
Boston office had a small laid back team
Cons
Large complicate rails app was hard to use
CareCloud 2018-05-31 23:35 PDTHelpful (4)
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"More and more employees are resigning by the minute!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at CareCloud full-time
Pros
Only the Cuban coffee and the smile it comes with
Cons
CareCloud has the habit of bringing in new were employees at a higher rate than those employers with much tenure. More and more employees are resigning by the week. Their support department hardly has any workers. They’re having to beg employees who are resigning to stay because they have no retention. Due to the fact that they can’t play their employees what they’re worth, They’re waiting for them to resign to pay them wht they should be making. It’s sad the CEO blames others for his failures since starting at CareCloud. Reading his responses below don’t coincide with the CEO that we all know. I have been a part of this company for a while and can see these happy go lucky reviews listed are not true.
Advice to Management
Pay employees they are worth. Do not wait until they resign to pay them what they are due for all the hard work that they put in. The employees are the reasons why the product succeeds.
CareCloud 2018-05-30 16:03 PDTHelpful (2)
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"Growing and Improving"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at CareCloud full-time (More than a year)
Pros
CareCloud is building exciting solutions that attack some of the biggest challenges in healthcare. There is a very collaborative culture with genuine appreciation for colleagues and contributions they make. Company is nimble, flexible and able to adapt to changes and new opportunities. The team is serious without seeming stressed. Decent ping pong competition and the Cuban coffee is off the charts!
Cons
It's a young company in a very competitive space. There is a fairly consistent level of change/evolution that one needs to be willing to embrace. If you are looking for a company/job where they tell you what you need to do for the next year, and nothing changes with your role or the company, then you should look for a different company.
CareCloud 2018-04-16 10:15 PDTHelpful (3)
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"Exciting place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at CareCloud full-time (Less than a year)
Pros
Casual work attire, no drama and everyone is friendly.
Cons
Open space sometimes makes it hard to concentrate when others are on the phone.
CareCloud 2018-04-09 07:39 PDTHelpful (3)
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"Team Work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at CareCloud full-time (Less than a year)
Pros
We help and understand one another.
Cons
Open environment. One can hear others conversation and work area
CareCloud 2018-04-05 05:31 PDTHelpful (6)
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"THE place to be in healthcare technology"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at CareCloud full-time (More than a year)
Pros
Leadership team that knows what it takes to grow a company and open to input from every employee. A culture that allows talented people to use their experience and judgement in doing their jobs. Being part of the company that is developing completely new technology that will change how doctors and patients use info to make getting healthier easier and less expensive. Genuinely nice people who care about each other and have each others' backs.
Cons
Same issue as with most companies in this stage of growth - dealing with those few people who are not a fit with a performance culture who direct their shortcomings on others. Demanding pace of a tech startup is not for everyone - you have to get fueled by the pace and energy.
Advice to Management
Continue to be inclusive with every employee. Be faster in separating with people who aren't a fit.
CareCloud 2018-03-11 09:41 PDTHelpful (3)
![CareCloud Logo]()
"Not a good place to work"
StarStarStarStarStarDoesn't RecommendNegative OutlookNo opinion of CEOI worked at CareCloud full-time
Pros
Gain experience needed to better my career
Cons
Poor management. Poor pay. Crazy hours.
CareCloud 2018-03-15 09:52 PDTHelpful (1)
![CareCloud Logo]()
"Engineer"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookI have been working at CareCloud full-time (More than 5 years)
Pros
Easy going, very flexible and casual environment.
Cons
Favoritism and tendency to reward the most visible (back-scratchers and opportunists) and ignore consistency and perseverance.
Advice to Management
Too many chiefs and no Indians.
CareCloud 2017-12-12 17:07 PST
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CareCloud Response
5 Jul 2018 – CEO
Thank you for taking the time to post about your experience working at CareCloud. Five years -- that’s awesome! You’ve seen your share of change and have the exact right attitude to succeed at a young company. I know our clients depend on working with people who are smart, fun, tough when they need to be and fiercely committed. Thank you for being a role model for others and for being part of our journey!
-Ken Comée... MoreLess