CareCloud Reviews

Updated 21 Jan 2021

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3.4
62%
Recommend to a Friend
11%
Approve of CEO
CareCloud Divisional President Juan Molina
Juan Molina
7 Ratings
Pros
  • "Unlimited pto, cafecito, in some teams there was team work(in 10 reviews)

  • "Benefits are some of the best in Miami(in 8 reviews)

Cons
  • "Fast Paced Environment but it keeps it interesting(in 8 reviews)

  • "We have had our growing pains but like any start up company we are nothing compared to what we were just a mere year ago(in 6 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great place for innovation"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Integration Specialist in Miami, FL
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at CareCloud full-time for more than a year

    Pros

    Keeping up with the latest technology

    Cons

    Focus too much on revenue than product quality

  2. "Progressive"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative Associate in Miami, FL
    Recommends
    Approves of CEO

    I worked at CareCloud full-time for less than a year

    Pros

    Work is made to be fun Lots of catered lunches Productive Environment

    Cons

    There weren't really any cons but having to work on certain holidays


  3. "Salary"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Success 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CareCloud full-time for more than 3 years

    Pros

    Great employees and coffee. The staff works hard.

    Cons

    Product does not functionally match what sales offers clients.

  4. "Good"

    3.0
    Former Employee - Tier II Support in Miami, FL

    I worked at CareCloud full-time

    Pros

    The coffee and holidays off

    Cons

    College vibe environment, too much play

  5. "More of the same. Do not recommend"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CareCloud full-time

    Pros

    Unlimited PTO and that’s about it

    Cons

    CareCloud will ultimately lure you under the guise that you will be working with top notch folks but you won’t. I could complain about a lot of things but I think the other reviews speak for themselves. Lack of software innovation, no enhancements, bad customer support... you get it

    Continue reading
  6. Helpful (3)

    "The worst place I've ever been"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Implementations in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CareCloud full-time

    Pros

    - You'll get your feet wet and learn a lot (of how a business should not be run)

    Cons

    - The program barely works - Clients are suckered in with promises that are never fulfilled and trapped via contract - Culture is cut-throat, yet every one passes the buck when it comes to actual work - Your performance is not an indicator for raises, promotions, or if you're let go - Random and constant layoffs - Company exists to be sold

    Continue reading
  7. Helpful (4)

    "Run for your life"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CareCloud full-time

    Pros

    Public Company and Remote Work

    Cons

    CareCloud as we know it is dead.

    Continue reading
  8. Helpful (1)

    "Great Company, nice culture!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CareCloud full-time for more than 8 years

    Pros

    Leadership, quality product, synergy in teams, tech industry leader, high team efforts

    Cons

    politics, favoritism, low salary, lack of clear communication, transparency

    Continue reading
  9. Helpful (5)

    "Favoritism. Company Politics. Severe financial instability."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Billing Specialist 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CareCloud full-time

    Pros

    Unlimited PTO. Some of the people.

    Cons

    Well for one thing you will rarely be allowed to utilize your pto. Every couple months they do mass layoffs. It doesn’t matter what the department. As you can see from other reviews they’re pretty even when it comes to that. Got worse when the company was acquired by MTBC. MTBC had told lies upon lies, called meeting upon meeting, only to lay off around 90% of a department and outsource the work. Your survival will be based on whether or not you’re in the boys club or how much your supervisor likes you. The workload is intense, expect long nights and weekends and no overtime. Anyone with any sense has been laid off or quit.

    Continue reading
  10. "Good place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Collections Analyst in Miami, FL
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at CareCloud full-time for more than a year

    Pros

    Nice friendly environment. Co workers help each other

    Cons

    No raises or incentives At all

Viewing 1 - 10 of 159 English Reviews

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