Carestream Dental Reviews

Updated 27 Jan 2021

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3.1
47%
Recommend to a Friend
52%
Approve of CEO
Carestream Dental President Lisa Ashby (no image)
Lisa Ashby
38 Ratings
Pros
Cons
  • "Upper management could care less(in 8 reviews)

  • "The parent company culture killed off the leadership team who actually understood the dental business and customers(in 5 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "EMEA R1"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Junior Technical Support Analyst in Stevenage, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Carestream Dental full-time for less than a year

    Pros

    -nice enviroment -training -lot stuff to learn -good atmosphere

    Cons

    -nothing to say really about negative things

  2. "Friendly atmosphere. app[roachable management team, some benefits"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Stevenage, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Carestream Dental full-time for more than a year

    Pros

    Management is very approachable and lax. Co-workers are amazing at helping others succeed. Some benefits although I expected a dental coverage plan being a major dental equipment manufacturer and industry leader.

    Cons

    Severely understaffed, fails to retain talent consistently, Old fashioned call centre culture, probably due to strong Fujitsu ex-employee influence. Communication issues between departments, teams not well aligned with each other. German and British culture clashes.

    Continue reading

  3. "."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Carestream Dental full-time

    Pros

    Great working environment, friendly management.

    Cons

    None that I can think of.

  4. "Technical Support Supervisor"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Carestream Dental full-time

    Pros

    Good team of people, 25 days holiday, paid sick leave, good work life balance

    Cons

    Salary isn't great and lacks career progression

  5. Helpful (2)

    "Has the potential, if it's steered in the right direction"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Carestream Dental full-time

    Pros

    Above average salary, good people (mostly), and do promote/develop internally

    Cons

    A tendency to reward length of service over ability. Internal workflows get in the way of productivity and delivering great customer service.

    Continue reading
  6. "Good company but lean and under resourced"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Carestream Dental full-time

    Pros

    Good people, some good products, teamwork

    Cons

    Workload, expectation level of output

    Continue reading
  7. "Account Manager"

    3.0
    Current Employee - Anonymous Employee 

    I have been working at Carestream Dental full-time for more than 3 years

    Pros

    Company with strong market position and top of the range products. Great opportunities for earning high levels of commission

    Cons

    Long working days and large amounts of travelling. High pressure sales targets

  8. Helpful (2)

    "Good people, poor software"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Technical Support Representative in Stevenage, England
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at Carestream Dental

    Pros

    + Lots to learn + Some good colleagues + Entry level salary is on par with what others are offering + Some managers are fantastic to work for

    Cons

    - Practice Management software is outdated and buggy - Very little room for progression - Uses IBM Notes - Very little breathing room, constant customer calls due to software issues and poor design

    Continue reading
  9. "mediocre HR, typical amrican style co"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Director in Hemel Hempstead, England
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Carestream Dental full-time for more than 5 years

    Pros

    they do pay on time,

    Cons

    squeesing the workforce for all they are worth....no loyalty

    Continue reading
  10. "Awesome place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Coordinator in Atlanta, GA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Carestream Dental full-time for more than a year

    Pros

    Great management and very helpful coworkers

    Cons

    Downsized departments due to Covid

Viewing 1 - 10 of 132 English Reviews