Carewatch Care Services Reviews | Glassdoor.co.uk

Carewatch Care Services Reviews

Updated 13 January 2019
77 reviews

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2.4
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
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Scott Christie
36 Ratings

Employee Reviews

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Pros
  • "I provide services to a variety of different service users" (in 12 reviews)

  • "Carewatch is mostly full of people who really want to make a difference and strive to every day" (in 3 reviews)

Cons
  • "Long hours ,hardly any breaks ,no fuel allowance and they have you all over the place" (in 8 reviews)

  • "Poor head office function, poor HR function" (in 4 reviews)

More Pros and Cons

  1. "Very good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Carewatch Care Services full-time

    Pros

    Flexible Hours, good clients, enjoyable

    Cons

    There is no cons with this job


  2. "Poor Communication and accountability"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Carewatch Care Services full-time

    Pros

    Some of the staff care

    Cons

    Poor internal communications
    Senior management doesn't accept responsibility and are unable to communicate well with themselves.
    Very top heavy with members of staff who do not have care experience or are weak in their field of expertise.
    Play with people's livelihood without care or dignity.

    Advice to Management

    Communicate the good and the bad well and consistently.

  3. "Home carer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Lots of flexibility of working hours

    Cons

    It was a very unorganised company


  4. "Don't"

    StarStarStarStarStar
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Carewatch Care Services full-time

    Pros

    There are no good reasons to work here

    Cons

    If you like a job where management treat carew orders like slaves.
    There is no work life balance and company will harass you to work longer hours constant phone calls on personal phones.
    Being unavailable or on annual leave the company will constantly harras you to work.

    Advice to Management

    Managers need training in emotional intelligence theories.Their treatment of employees depends who your friends are.
    Scott Christie should send someone into branches in Scotland to find out what really goes on.


  5. "Phrase: Terrible Company > Definition: Carewatch "care" services - Oxford Dictionary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Carewatch Care Services full-time (More than 3 years)

    Pros

    Ground level staff and service users are the only reason to stick around, other than being employed.
    Couple of pearls in a sea of scummy rocks

    Cons

    Wage and opportunity structure is a joke, there isn't one.
    Its a care company that shows NO care to their employees
    IT is an absolute joke
    Invoices are not paid, therefore services drop out very frequently
    Management is a disgrace, welfare and respect is non existent.
    The company is financially in dire straits, its a sinking ship

    Advice to Management

    People rarely leave bad companies, they leave bad managers. Starting from level 1 of management and investing in your staff would be a great start to picking this dyng company out of the dumps


  6. "OK but too much work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Care Worker in Reading, England
    Former Employee - Care Worker in Reading, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Carewatch Care Services part-time (Less than a year)

    Pros

    Some nice colleagues
    Training is given
    Quick Hiring Process

    Cons

    Too much workload
    Long hours
    Not paid during travel times
    Expected to drive your car like crazy

    Advice to Management

    Pay decently the work is not the nicest


  7. "All money, no care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Carewatch Care Services full-time

    Pros

    Clients are nice and understanding

    Cons

    Dont care about their employees.

  8. "Personal care to people in their own homes."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Care Assistant in Lewes, England
    Current Employee - Personal Care Assistant in Lewes, England
    Neutral Outlook
    No opinion of CEO

    I have been working at Carewatch Care Services full-time (More than 10 years)

    Pros

    Flexible hours pick and choose times and days to work

    Cons

    Driving to calls in really bad weather and dark nights.

    Advice to Management

    Organising calls close together and not having three careers in one building. Getting information to caters that is needed.


  9. "Challenging"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carewatch Care Services full-time

    Pros

    - Social
    - Fast paced
    - Satisfying
    - Contract based

    Cons

    - Pay
    - Hours
    - Overworked
    - Burnout


  10. "Terrible company avoid at all cost. Very unprofessional and staff will stab you in back to cover their own bottom."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Southampton, England
    Former Employee - Anonymous Employee in Southampton, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Carewatch Care Services full-time (More than a year)

    Pros

    The clients are lovely and friendly

    Cons

    Staff are quick to stab you in the back.
    Unprofessional staff
    Very cliquey
    I would not have some of their staff looking after my loved ones.
    No sick pay.

    Advice to Management

    Follow your own policies and procedures. Staff very cliquey if your face fits. Get rid of staff that are unprofessional and old staff that are set in their ways and hid things to cover their bottom.