CatFace Reviews

2.2

27% would recommend to a friend

(19 total reviews)

21% positive business outlook

CatFace has an employee rating of 2.2 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

19 reviews
1.0
8 Jul 2024

Horrible, Toxic Work Environment

Recommend
CEO approval
Business outlook

Pros

Decent pay and benefits, extremely talented coworkers.

Cons

Unhinged behavior from the CEO created a culture of fear that permeated the entire office. Employees were publicly yelled at and cursed at, and when this issue was brought to HR nothing was done aside from coworkers being told to have a good attitude about the abuse they were taking. Upper management ganged up on certain employees to push them out and encouraged infighting by calling middle-management out for problems they did not cause in public chats. If upper management were less involved in the day-to-day processes of the company it would be a much better work environment but unfortunately, they can’t help but self-sabotage. It’s a shame because their IP has a lot of potential, but I don’t see it going anywhere when turnover is so high and the company heads are difficult to work with. Feedback from them is extremely inconsistent and they are indecisive about what they want from certain projects, often changing their minds in the middle of the production process. On the positive side, pay was pretty decent across the board and depending on your position, hours were reasonable (though my understanding is that things have gotten much worse since I worked there and some people are in the office until 10PM). Coworkers were excellent, there are many talented people at Catface who are too good for the work they’re doing and have a lot of unrealized potential. Unfortunately, I am still suffering from PTSD as a result of how I was treated at this company. I started experiencing nightmares and panic attacks and when I was eventually let go it was a huge relief. No job is worth your mental and physical health. If you put any value in either of those things please steer clear of Catface, it’s a sinking ship that feels like it could go under at any moment.

avatar
CatFace Response
1y
We appreciate you taking the time to share your feedback. We are sorry to hear that your experience at Catface was not as positive as we strive for it to be. While we value all input and take your concerns seriously, we believe there are some inaccuracies in your review that we would like to address. First and foremost, we are committed to fostering a supportive and respectful work environment. Any form of unprofessional behavior, including public yelling or cursing, is not tolerated, and we encourage employees to report such incidents. Our HR team is dedicated to addressing these issues promptly and effectively, and we regret if your experience suggested otherwise. Regarding the involvement of upper management, we aim to strike a balance between providing guidance and allowing autonomy in day-to-day operations. Constructive feedback is crucial for growth, and we continuously strive to improve our communication and decision-making processes to support our employees better. We are pleased to hear that you found our pay and benefits satisfactory and that you had a positive experience with your coworkers. We agree that our team is filled with talented individuals, and we are always looking for ways to help them realize their full potential. We understand the importance of mental and physical health and deeply regret if your time with us negatively impacted your well-being. We are actively working on initiatives to ensure a healthier work environment for all our employees. Thank you for your suggestions. We are committed to continuous improvement and will take your feedback into account as we move forward.
1.0
9 Oct 2024
Recommend
CEO approval
Business outlook

Pros

The only pro is that I've met some really cool, talented people along the way.

Cons

Steer clear. In my opinion, this workplace fosters a toxic and unhealthy environment in the content creation field. The coworkers? They’re not the problem. In fact, they’re the one bright spot—the reason many of us stick around. Collaborating with talented, passionate individuals is enjoyable, but the real issue lies with leadership and upper management. Feedback often feels ignored, and concerns are either brushed aside or not given the attention they deserve. It seems like there’s little interest in making meaningful improvements, and this lack of responsiveness creates instability, leaving employees to deal with the fallout of questionable decision-making. There’s also a noticeable disconnect in leadership’s priorities. Rather than focusing on key operational needs—such as ensuring the office can function with the technology it depends on—attention is frequently diverted to what feels like less important matters. At one point, more energy seems to be spent on something as minor as adjusting a light switches placement in the CEO’s office than on meeting deadlines or improving the work environment for the team. This is frustrating because it feels like leadership isn’t addressing the larger issues that truly impact employees. In addition, last-minute changes from leadership, especially from the co-owner and lead talent, frequently throw projects off course. Even when projects are fully planned and nearly ready to go, sudden shifts in direction often disrupt the process, leading to rework with little acknowledgment of the time and effort already put in. It feels like the team’s hard work is often overshadowed by leadership’s unpredictable decisions. Rather than addressing core issues, leadership tends to offer superficial perks, which don’t seem to resolve the deeper problems at hand. While these might provide some temporary relief, they don’t fix the underlying causes of frustration. As a result, morale continues to suffer, and staying motivated in this environment is becoming more challenging. If HR responds, it’s likely to be the usual copy and paste message about mental health resources being available and not understanding the hardships leadership seems to go through While those services are important, it raises a question: why does the company focus so heavily on these resources instead of addressing the underlying factors that contribute to stress and burnout? It feels like a temporary fix for a deeper issue. Favoritism is another ongoing issue. Some managers seem to operate under different standards than others, and this inconsistency creates an atmosphere of unfair treatment, which only worsens the work culture and makes it harder to navigate day-to-day. In conclusion, while the company may advertise perks and a dynamic, fast-paced environment, the reality feels quite different. Leadership’s unwillingness to address the core issues and lack of accountability is contributing to a toxic work environment. If you're looking for a place where your hard work is truly valued and your well-being is considered, I’d recommend exploring other opportunities.

avatar
CatFace Response
3mo
Thank you for taking the time to share your feedback. We’re glad to hear you valued your coworkers — we agree that our team is made up of incredibly talented and dedicated individuals. We take concerns about leadership and workplace culture seriously. As a fast-paced content organization, priorities can shift quickly, but we recognize the importance of providing clear direction and consistency. Our upper management team is continuously engaged in leadership training and development to strengthen communication, accountability, and decision-making across the company. We are committed to learning, improving, and evolving. We understand that perks and resources alone don’t define culture. Our focus remains on building a work environment that supports growth, fairness, and collaboration while striving to improve every day. We appreciate your feedback and wish you the best moving forward.
1.0
16 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Some of the best coworkers you’ll ever have. Team leads and department heads are great, too.

Cons

Upper management is really out of touch and egotistical. Upper management will constantly look for any excuse that they can to steal credit for your work to fuel the idea in their heads that the videos only perform well because of them, despite upper management being extremely incompetent and not really understanding how production works. On the flip side, upper management will also blame other people for the mistakes caused by their terrible communication skills. Get ready for insane crunch time, getting blamed unfairly, and feeling like your job is at risk if you defend yourself.

avatar
CatFace Response
2y
Thank you for your feedback. It's great to hear that you've met talented people and had some good times despite the challenges. Through our growth, upper management is recognizing the importance of communication and is actively working on improving it. Catface has an established brand and vision and we work hard to keep all our content true to that vision. Employee recognition is also extremely important and we have engaged an employee recognition software called Nectar and relay all positive feedback! While no one is specifically blamed for mistakes, processes are created and refined to try and minimize as many as possible.
Viewing 1 - 3 of 19 Reviews

Glassdoor has 21 CatFace reviews submitted anonymously by CatFace employees. Read employee reviews and ratings on Glassdoor to decide if CatFace is right for you.