Cengage Reviews

Updated 8 Aug 2020

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3.9
77%
Recommend to a Friend
87%
Approve of CEO
Cengage CEO Michael Hansen
Michael Hansen
799 Ratings
Pros
  • "Work Life Balance and flexibility is key(in 166 reviews)

  • "And despite working in an industry that's shrinking overall, the company is attracting great people and making really ambitious moves(in 111 reviews)

Cons
  • "Cengage Unlimited isn't holding up to the pedestal it was put on by upper management(in 73 reviews)

  • "To many reorgs when company numbers aren't met(in 40 reviews)

More Pros and Cons
  1. "Business development executive"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - BDE in Andover, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cengage full-time for less than a year

    Pros

    its a great place to work loads of Flexibility and antimony

    Cons

    your left on your own!

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  2. "Overall it was a good place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Andover, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Cengage full-time for more than 3 years

    Pros

    - Working within an amazing team of people! - Able to work from Home (with valid reasoning) - Monthly staff gatherings to report on how the company is doing - Good Facilities - Generally everyone is friendly and nice - Annual Bonus - Pension - Bupa - Gym

    Cons

    - Office Politics especially in the Higher Ed section - Some people were very difficult to work with (other people have had difficulties working with these certain people too, nothing was ever really done about these people, even though issues were raised with HR). -Not helpful feedback on projects to make them progress. I felt that whilst working on projects with certain people I found that they were supplying me with unhelpful feedback of "oh I just don't like it" and I would continuously ask "okay that's fine, but you need to tell me WHY so I can improve the work!!" (I would never get good enough feedback to improve the work so it was an endless cycle and prolonged the projects further) - Very set in old traditional ways of working - not great for flexible working depending on your manager or people higher up. - No Progression due to budgets being spent else where and as I was in a team that was not in a defined business unit the budgets always felt tight for our team - I Felt a bit swept under the rug and ignored which was upsetting.

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  3. "Some nice perks but office is a bit spread out and quiet"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Andover, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cengage full-time for more than 3 years

    Pros

    Free physio, early finish on Friday, casual office, on site canteen, free yoga.

    Cons

    Office is over three floor and relatively spread out, can bit a little quiet at times.

    Cengage Response

    March 11, 2020CEO

    Thank you for your feedback! It’s great to hear you’re taking advantage of the programs in our Andover office. We are always on the lookout for ways to further improve our workspace – don’t hesitate to share any suggestions with your manager or HR Business Partner. Or, feel free to reach out to me directly to discuss your ideas to make our workspaces even more collaborative and communicative, or anything else on your mind.

  4. "Great organisation, flat structure leaves little advancement"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Communications Manager in Andover, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cengage full-time for more than 3 years

    Pros

    -The degree of autonomy in my day-to-day projects. -The variety of work briefs. -Favourable chance of debate in many meetings. -Opportunities for travel. -Training in most recent years. -Ability to change process within my team. -Good humour and caring culture within my team. -First organisation I’ve worked with where all staff know the money/figures and future plans of the business. For a non-sales person this was hugely welcome.

    Cons

    There is an approach from *some* longer-serving sales-focussed leaders that process and campaign ideas cannot change 'because that's the way we've always done it'. This unwillingness is taught as a bad habit to new starters. It is more than frustration for a Comms team with decades of experience. I have no immediate answer for how the re-educate the business units —simply to keep chipping away. Refresher courses/CPD would have saved team time in the long run.

  5. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cengage full-time

    Pros

    Very Good, fun place to work

    Cons

    very slow moving big company

  6. "Global Education company charting a course through a changing world"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cengage full-time

    Pros

    Good base salary and benefits. Opportunities for advancement. Good communication from leadership team.

    Cons

    Uncertainty surrounding the future of the business. Long-term decline of US business tends to distract from the achievements in other markets.

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  7. Helpful (9)

    "Sales - Cengage"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Andover, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Cengage full-time

    Pros

    Good people - very friendly and supportive Good place to start a career Great work/life balance and reasonable hours

    Cons

    Terrible progression - no opportunity whatsoever to progress within the company. Management had a tendency to give increasingly bullish demands with very little compensation - monetary or otherwise No flexible work arrangements Very low salary compared to others in the same industry The industry is dying and no-one will admit it - sales go down and management become worried and expectations of the staff go up which is unfair

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  8. Helpful (3)

    "Company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cengage

    Pros

    Global scale and reach in the edtech space Supportive colleagues Digital focus Interesting products and projects to get involved with

    Cons

    Silos between the company business units - so not enough interaction and exchanging of ideas between the core Higher Ed business and the other two businesses that come under the umbrella of Cengage Learning

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  9. "Overall, I gained valuable working experience from the company, it was fairly enjoyable."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Negative Outlook

    I worked at Cengage

    Pros

    The working environment is good and friendly.

    Cons

    Technological advancement is lacking in the company.

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  10. Helpful (2)

    "Great content, large portfolio, service strategy non existent, poor employee empowerment"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in Andover, England
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Cengage full-time for more than a year

    Pros

    Great content, which is recognized by the academic community. Large portfolio of databases & supporting technology. One of the few publishers that has both content and technology across all disciplines.

    Cons

    Service strategy non existent, poor employee empowerment (decisions are not taken timely and all pass senior management). Endless stream of emails as result of lack clear division of responsibilities towards customers and lack of structured approach to service management. Little customer support resources available.

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Found 1352 reviews