Cengage Reviews | Glassdoor.co.uk

Cengage Reviews

Updated 21 Jun 2019

To filter reviews, or .

Found 1238 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
75%
Recommend to a Friend
89%
Approve of CEO
Cengage CEO Michael Hansen
Michael Hansen
706 Ratings
Pros
Cons
  • "In some cases, they even created "new positions" for people who were personal friends with upper management(in 73 reviews)

  • "Years after emerging from bankruptcy the talk is still about starting over(in 35 reviews)

More Pros and Cons
  1. "Business development executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - BDE in Andover, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cengage full-time for less than a year

    Pros

    its a great place to work loads of Flexibility and antimony

    Cons

    your left on your own!

    Advice to Management

    your doing a great job

    Cengage2018-03-15
  2. "Great organisation, flat structure leaves little advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Communications Manager in Andover, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cengage full-time for more than 3 years

    Pros

    -The degree of autonomy in my day-to-day projects. -The variety of work briefs. -Favourable chance of debate in many meetings. -Opportunities for travel. -Training in most recent years. -Ability to change process within my team. -Good humour and caring culture within my team. -First organisation I’ve worked with where all staff know the money/figures and future plans of the business. For a non-sales person this...

    Show More

    Cons

    There is an approach from *some* longer-serving sales-focussed leaders that process and campaign ideas cannot change 'because that's the way we've always done it'. This unwillingness is taught as a bad habit to new starters. It is more than frustration for a Comms team with decades of experience. I have no immediate answer for how the re-educate the business units —simply to keep chipping away. Refresher courses/CPD...

    Show More
    Cengage2018-07-08
  3. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cengage full-time

    Pros

    Very Good, fun place to work

    Cons

    very slow moving big company

    Cengage2017-11-29
  4. "Global Education company charting a course through a changing world"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cengage full-time

    Pros

    Good base salary and benefits. Opportunities for advancement. Good communication from leadership team.

    Cons

    Uncertainty surrounding the future of the business. Long-term decline of US business tends to distract from the achievements in other markets.

    Advice to Management

    Refocus away from the US domestic market and keep making agile investments.

    Cengage2017-10-10
  5. Helpful (9)

    "Sales - Cengage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Andover, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Cengage full-time

    Pros

    Good people - very friendly and supportive Good place to start a career Great work/life balance and reasonable hours

    Cons

    Terrible progression - no opportunity whatsoever to progress within the company. Management had a tendency to give increasingly bullish demands with very little compensation - monetary or otherwise No flexible work arrangements Very low salary compared to others in the same industry The industry is dying and no-one will admit it - sales go down and management become worried and expectations of the staff go up which...

    Show More

    Advice to Management

    Put staff first - increase salaries and look after loyal staff members.

    Cengage2016-08-12
  6. Helpful (3)

    "Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cengage

    Pros

    Global scale and reach in the edtech space Supportive colleagues Digital focus Interesting products and projects to get involved with

    Cons

    Silos between the company business units - so not enough interaction and exchanging of ideas between the core Higher Ed business and the other two businesses that come under the umbrella of Cengage Learning

    Advice to Management

    They need more grass roots involvement - sometimes don't seem to be aware of what's going on so can't offer offer the support to the staff that they should

    Cengage2016-08-21
  7. "Overall, I gained valuable working experience from the company, it was fairly enjoyable."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Negative Outlook

    I worked at Cengage

    Pros

    The working environment is good and friendly.

    Cons

    Technological advancement is lacking in the company.

    Advice to Management

    To invest more on technological development.

    Cengage2015-02-16
  8. Helpful (2)

    "Great content, large portfolio, service strategy non existent, poor employee empowerment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in Andover, England
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Cengage full-time for more than a year

    Pros

    Great content, which is recognized by the academic community. Large portfolio of databases & supporting technology. One of the few publishers that has both content and technology across all disciplines.

    Cons

    Service strategy non existent, poor employee empowerment (decisions are not taken timely and all pass senior management). Endless stream of emails as result of lack clear division of responsibilities towards customers and lack of structured approach to service management. Little customer support resources available.

    Advice to Management

    Digital learning solutions mean need for different skill sets and mind state

    Cengage2014-03-11
  9. Helpful (4)

    "Chaos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I have been working at Cengage full-time for more than 3 years

    Pros

    Some great products, but stitched together into a portfolio resembling the body parts of Frankenstein.

    Cons

    Senior management brown-nosing collusion, kow-towing to an American master with no desire to understand the world outside of Nebraska

    Advice to Management

    LIsten to your employees for once, dont hide when even hard decisions need to be announced. Don't bow to the world of high finance and realise that no business succeeds without decent people.

    Cengage2013-06-25
  10. Helpful (5)

    "Definitely avoid for junior positions"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Junior Administrative Employee in London, England
    Doesn't Recommend
    Disapproves of CEO

    I worked at Cengage

    Pros

    A good work-life balance--in that you can leave at 5pm. On a personal level, many of the employees are very friendly and fun to chat to. It is a fast-growing company, which is a bit of a double-edged sword; on the one hand, there's plenty to do, but on the other, there aren't enough people to do it. Apart from that, there's not much to recommend it.

    Cons

    Management will happily mislead junior employees regarding their career prospects, and then fail to respond appropriately to complaints and grievances; pay is very low for junior positions; the company has a high turnover of senior management who don't seem to care much about the concerns of employees, which leads to a lot of people in more junior positions leaving because they are not offered career advancement opportunies...

    Show More

    Advice to Management

    Listen to your employees; make sure that career development opportunities are transparent; ensure that managers actually manage their subordinates; give UK management more power to make decisions about the UK offices, rather than letting higher US managers who have no idea what the UK work culture is like do it.

    Cengage2008-08-28
Found 1238 reviews