Centro Reviews | Glassdoor.co.uk

Centro Reviews

Updated 16 September 2018
225 reviews

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3.8
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Centro Founder & CEO Shawn Riegsecker
Shawn Riegsecker
181 Ratings

225 Employee Reviews

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Pros
Cons
  • "Company is growing rapidly and as a result it seems some policies are enforced differently by department, creating a inconsistency" (in 8 reviews)

  • "The bonus structure changed almost yearly, never to the benefit of anyone who wasn't upper management" (in 7 reviews)

More Pros and Cons

  1. "Customer Success Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Centro full-time

    Pros

    great management and colleagues, unlimited vacation, room for groth

    Cons

    Pay is not the highest


  2. Helpful (2)

    "Fantastic Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centro full-time

    Pros

    Amazing company culture
    Great working environment
    You feel on the forefront of Ad Tech

    Cons

    There is sometimes a large disconnect between departments

  3. Helpful (1)

    "Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL (US)
    Current Employee - Anonymous Employee in Chicago, IL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centro full-time (More than 3 years)

    Pros

    Great people, solid benefits, fresh fruit weekly.

    Cons

    Not many cons -- you get what you give regarding management and culture.


  4. Helpful (7)

    "A one of a kind company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Centro full-time (More than a year)

    Pros

    I've had several jobs and I can say that Centro is one of a kind. They put so much effort into their people and the experience they have. They are dedicated to being successful and blood, sweat and tears might come with that. But that is the rewarding part. It might feel crazy, but you are expected to work hard and put in extra efforts to see the rewards. I don't know of any company that doesn't try to run lean or push people hard. That is what smart businesses do. I learned a great deal during my time at Centro and maybe I'll be a boomerang employee.

    If you know anything about benefits, Centro has some of the best benefits there are.

    Its not perfect but pretty darn close.

    Cons

    Nothing worth mentioning at this time.

    Advice to Management

    Stay focused and keep pushing people - the ones that want to be there will be, the ones that don't want to work hard will find their way out.


  5. Helpful (10)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centro full-time

    Pros

    This company is unlike any other, and anyone working here will agree. There are problems (as there are with any company) - but all in all, it is a fun, enjoyable, culture-oriented place to work. The environment is A+, there are snacks, copious options of coffee (coming from someone who is fine with none ;) and tons of incentives to produce your best work. Any bad reviews are people who wish they hadn't been fired (which says a lot about them as people... because Centro gives you every opportunity to improve before letting you go.

    This place is wonderful. Management is wonderful. The culture is wonderful. If you have the chance to work here, you will not regret it.

    Cons

    Some growing pains, as there will be with every company.


  6. Helpful (7)

    "Media Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centro full-time

    Pros

    Amazing people and culture, such a great place to learn and work.

    Cons

    Sometimes colleagues work longer hours.


  7. Helpful (4)

    "Great vision, robust benefits, fiscally responsible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in New York, NY (US)
    Current Employee - Director in New York, NY (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centro full-time (More than 5 years)

    Pros

    I've been working at Centro for a few years now and we've had our ups and downs. But through it all, we've kept the same goals and vision. Additionally, we've been very responsible about how we manage our money, which is a big part of our longevity and stability. The employee benefits are great. I won't list them all here, but there is definitely an emphasis on employee health and wellness.

    Cons

    The company did not do a great job getting employees to buy into the direction of the business. It is getting better now. Also, in comparison with other company peers, we don't have as much resources as the competition. I know that is our choice to operate the way we do, but internally, we have to recognize that we don't have as much as the other ad tech players.

    Advice to Management

    Need better communications about what is happening in the business, where we are winning or losing, and why, and where we need to get better.

  8. Helpful (5)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Toronto, ON (Canada)
    Current Employee - Software Developer in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centro full-time (More than 3 years)

    Pros

    I`ve worked in many IT companies, Centro is one of the best.
    Good work/life balance.
    Unlimited vacation + home office when needed.
    Newest technologies.
    People, people, people!

    Cons

    Not the best location and office building in Toronto (amazing in Chicago). Hopefully will be changed soon.


  9. Helpful (11)

    "Everyone hates their lives here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Centro (More than 3 years)

    Pros

    Beautiful offices and world class snacks

    Cons

    Once a hot company and no longer. You will shed blood tears and sweat for something that doesn't matter at the end of the day. Upper management take advertising way too seriously and ruins the lives of everyone they manage. From the sales dept to the Media team, this company is truly beginning to crumble. Clients don't care about Centro's offering because they have nothing significant to offer. Oh a DSP? A little too late in the game to be competitive. The data analytics they provide to clients is so meaningless and almost every campaign fails. Every person in upper management is either a psychotic mother or an old guy who is waiting to retire to reap his 401k benefits. If you're a male not in upper management, forget about it... You won't succeed in this company. Centro is so desperate for any business (even budgets less than $10k) they can get it's pathetic. You won't learn anything either, so don't waste your time since this isn't an innovative company, it's just another media organization failing to be resilient and unique. Sales folks LOVE to bring in ideas that make no sense for the client and cause unnecessary work for everyone. Also, forget about a pay raise or promotion... you won't see that, EVER. Anyone who's been at the company for more than 3 years will tell you how impulsive their business decisions are, and it's quite sad since upper management knows this company will not be around in 5-8 years, guaranteed.

    Advice to Management

    We see it in your eyes. You're all upset, so quit and move on with your angry selves.


  10. Helpful (14)

    "Sad state of affairs. Job seekers: look elsewhere!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Centro full-time

    Pros

    The employees themselves are great, talented people.

    Cons

    Centro USED to be a great place to work, even winning awards in this particular category. However, the proof is in the pudding and over the past year or two, the culture has declined substantially to a point where it's completely unrecognizable. The last award we took home for best place to work was in 2016.

    First of all, it feels like some of the female leaders at this company are setting women back 100 years. All of the progress we see in the media with women coming together is the opposite of what's happening at Centro if you report into certain women. Regardless of how hard you work, how passionate you are about helping the company do well, and how loyal you've been as an employee, there is an immature level of cattiness that supersedes and nothing else matters. Far too many talented people have either left Centro this year or been pushed out because of the declining culture and lack of respect towards employees, and the leadership team, CEO included, refuses to take any accountability, even when the churn rate is shockingly high. Their response when someone incredibly talented leaves? Don't let the door hit you on the way out! But on the bright side, other great companies recognize this talent and are swooping people up quickly so it's a win-win. If you're considering Centro for your next place of employment, turn around and look elsewhere. There are other companies out there that will appreciate your talent more than Centro. And just like the person in the May 2nd post mentioned, unfortunately employees have to resort to Glassdoor to voice our concerns because no one in HR or the exec team are accepting of feedback without it being used against you.

    Advice to Management

    Your leadership team needs a shuffle. Your friendships have become a major conflict of interest and there are certain people in power positions without the appropriate subject matter knowledge and leadership experience just because they've been at Centro since the early days. You're getting away from what matters, which is building a great product and culture, and focusing too much on ego and politics.


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