Centro Reviews

Updated 10 Sep 2020

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3.9
73%
Recommend to a Friend
89%
Approve of CEO
Centro Founder & CEO Shawn Riegsecker
Shawn Riegsecker
212 Ratings
Pros
Cons
  • "The bonus structure changed almost yearly, never to the benefit of anyone who wasn't upper management(in 8 reviews)

  • "Company is growing rapidly and as a result it seems some policies are enforced differently by department, creating a inconsistency(in 8 reviews)

More Pros and Cons
  1. "Great place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Finance 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Centro full-time for more than 3 years

    Pros

    Company leadership was very thoughtful about taking care of employees, and would go out of their way to make sure the team had what they needed for success

    Cons

    Not many--keep up the great work!

    Centro Response

    Centro

    Thank you for your heartfelt words and for your time providing this feedback! We are happy that you see how our leadership team cares for our people. One of our core principles is “Support Each Other”, and we are committed to building an encouraging, caring, and supportive environment. Thank you for your time spent with us and wishing you all the best! If you have any additional feedback or questions, please email us at tellusmore@centro.net. -EVP, Talent and Development

  2. "Cares about employees!!!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analytics Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centro full-time for more than 5 years

    Pros

    Best benefits anywhere Flexible Great opportunities for advancement

    Cons

    no downsides. amazing place to work!

    Centro Response

    Centro

    Thank you for your feedback, and for your many years at Centro! We are so happy to hear that you appreciate the benefits, flexibility, and career growth/development that we offer at Centro. We are constantly striving to put our employees first, and are excited to see that it is apparent in what we do. If you have any additional feedback or questions, please email us at tellusmore@centro.net. -EVP, Talent and Development


  3. "It was a good company and had great staff"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Call Center Agent in Cairo
    Recommends
    Positive Outlook

    I worked at Centro full-time for less than a year

    Pros

    It was a good job

    Cons

    It had no downsides at all

  4. COVID-19
    Helpful (5)

    "This place is truly special."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Prefer Not to Say 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centro full-time for more than 5 years

    Pros

    For future readers, I am writing this during the COVID-19 pandemic. The world is confronting something very terrifying at the moment, and it is sending shockwaves throughout the global economy and inciting a lot of fear, panic and distrust. It is a scary and uncertain time for families and businesses everywhere. Moments like this force you to take stock of what you are grateful for, and while I'll be the first to admit this is a weird time to write a Glassdoor review, I feel compelled to share what's happening here at Centro through the lens of my inbox. - Nearly overnight Centro assembled a taskforce of people to equip everyone the tools and info necessary to work remotely. We are a tech and services company that grew up on the internet, so it's easy to take this for granted. However, the speed and transparency and effort that went into making this easy for everyone is something I am personally grateful for. - Our CEO has scheduled multiple meetings to keep us updated on basic info about the virus, and how its growing across the world. At a time when there is a lot of mixed info in the media, and people aren't operating with the same level of concern - this is incredible. You may read from others about Centro's values around transparency and its care for its employees. It is real. - We are individually isolated but the culture is THRIVING. Within days, new inter-office chat rooms have sprung up. Office-wide Happy Hours are being hosted via webcam. People are sending out daily tips on productivity or working out from their living rooms. Heartfelt team-wide notes to inspire eachother. Equally inspirational videos of dogs and cats and babies working on laptops. We may be isolated, but we have never been more unified. - Centro has a nation-wide committe that organizes Centro's philanthropy called "The Giving Tree". It also matches some personal donations. This has been in overdrive in recent days. On and on and on. In all of this, I have no idea what comes next. No one does. But I thank God for the people here and places like this. Thank you, Centro.

    Cons

    We are services-oriented company. Building our own tech. In the Advertising Sector. In 2020. Expect all of the inherent challenges that come with that.

    Continue reading

    Centro Response

    Centro

    Thank you for your heartfelt words and appreciation! Centro has always been a special place, and that is only more evident in times of crisis when we come together, support each other, and persevere. Although this is a scary and uncertain time for us all, we continue to believe that transparency and doing the right thing in regards to the happiness, safety, and health of our people and their families is a top priority. You said it best – we’ll get through this together! If you have any additional thoughts, feel free to email us at tellusmore@centro.net. -EVP, Talent and Development

  5. Helpful (2)

    "Best Decision I've Ever Made"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centro full-time for more than a year

    Pros

    They truly empower us to be the expert in our field. They care! I've never felt more appreciated. Leadership across the company in on point. Work, life balance is truly a thing here. Benefits are great!

    Cons

    I would't say there really are any true cons, we all have bad days and nothing is perfect. But I have zero regrets coming to Centro.

    Continue reading

    Centro Response

    Centro

    Thank you for your kind feedback! One of our proudest accomplishments is that our people feel empowered, appreciated, and supported. We’re excited to continue to set the example in the industry with people like you on the team! If you have any additional feedback or questions, please email us at tellusmore@centro.net. -EVP, Talent and Development

  6. Helpful (3)

    "Believe in the Product Centro Sells"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centro full-time for more than 3 years

    Pros

    Centro provides opportunity for personal growth, provides its internal teams with endless marketing and sales resources and has an amazing product (Basis). I left Centro for another opportunity and ended up coming back a year later.

    Cons

    The regional offices don't always get the perks of the larger hubs, but that's the case at most companies.

    Continue reading

    Centro Response

    Centro

    Welcome back! We loved hearing your thoughts about Basis – thank you for your feedback. We truly believe Basis will change the industry, so giving our people the right resources to sell it is a no-brainer! Speaking of resources, we’re really proud of the perks and benefits we provide and are always open to hearing new ideas for our employees in different regions. If you have any ideas or additional thoughts, please email us at tellusmore@centro.net. -EVP, Talent and Development

  7. Helpful (3)

    "Great place for Career Growth - if you're up for the challenge!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Services Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centro full-time for more than 3 years

    Pros

    Echoing what has been said before of the overall amazing culture. Great chemistry across the teams that service our clients and a company that definitely values the people behind the levers. But something important to note is the overall career growth and skillset Centro arms its employees with. Given the varying clients, verticals, strategies and objectives, no day looks the same and no day comes without learning something new. Centro is exceptional at keeping people on their toes and challenges from both a work and personal growth perspective to be a better version of yourself every day.

    Cons

    Each office does great work, communication across the regions could use some improvement.

    Centro Response

    Centro

    We really appreciate your constructive feedback! Helping our employees become a better version of themselves has always been a huge goal of ours, and we’re so happy you see the many possibilities for personal growth and development at Centro. You make a great point that no two days ever look the same! Additionally, your feedback about improving communication across regions is much appreciated. We’re continuing to work with leadership to ensure more consistency and communication across all regions – from interviewing best practices to workforce planning. Continuous growth and improvement is always the goal! If you have anything else to add we’d love to hear from you at tellusmore@centro.net. -EVP, Talent and Development

  8. Helpful (2)

    "Best place to work- hands down!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Performance Analyst in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centro full-time for less than a year

    Pros

    You will never find a company culture like Centro. Everyone is so friendly and truly there to help. It is an extremely collaborative work environment with some of the smartest minds in the Ad Tech/ Digital Marketing industry. The CEO, Sean, is extremely hands on and receptive to his employees and their needs. Ego's are left at the door the second you walk into Centro and all ideas are listened to and treated equally. At Centro there is no such thing as "my way or the highway" managers are open to new ways of doing things and listen to what other people have to say.

    Cons

    If I ever want to change career paths, it's going to be tough to find a better company that makes me excited to come to work everyday.

    Centro Response

    Centro

    Thank you for your feedback on your time at Centro! We’re so happy that you’ve found the culture here to be special. As you know, the leadership team tries very hard to cultivate a transparent, collaborative, and ego-less culture and loves hearing new ideas from our people! If you have any additional feedback or ideas, please email us at tellusmore@centro.net. -EVP, Talent and Development

  9. Helpful (3)

    "A very special place to learn, grow and thrive"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Centro full-time for more than 5 years

    Pros

    I loved working at Centro - best job I've ever had. Working with a mission-focused, value-focused company to make the industry better means a lot to me. I'll take those lessons, friendships and connections with me wherever I go and be a better person for it.

    Cons

    Lot of pressure now to get Basis adoption...it will happen, but Rome wasn't built in a day.

    Continue reading

    Centro Response

    Centro

    Thank you for your thoughts on your time here at Centro! It’s amazing to hear that you’re a better person after working with us. Our media service teams are some of the hardest working people in the industry, and play a huge part in driving the success of Basis forward – thank you for your part in that. We’re looking forward to getting Rome built in order to make the industry better! If you have any additional feedback, please email us at tellusmore@centro.net. -EVP, Talent and Development

  10. Helpful (3)

    "A great place to work in Chicago"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centro full-time for more than 3 years

    Pros

    I have never worked for a company that is so supportive and encouraging. Everyone here, regardless of role or title, should feel like they have a voice within Centro and can make an impact and a difference, you can. Centro is a special place that will allow the opportunity to grow your in your career and personally.. They invest in their employees and genuinely care about personal and professional satisfaction. There are lots of opportunities to move into different careers and gain new experiences, you just have to take advantage of them. I have grown more in my time at Centro than I have at any other company. To succeed and grow, you will need to work more than 9-5 some days or weeks but one at the company feels work is the most important part of life. The benefits are good and I like the Flexible Time Off policy. The Chicago office is always well stocked with snacks, drinks and various alcohol. The layout and decor is welcoming and wonderful, and the office is filled with amazing people building and using a technology that can change the industry. Things at Centro will only get better in the near future.

    Cons

    Sometimes Centro is too nice in an effort to keep the culture the way it is. We need to be better at recognizing certain employees aren't a great fit for their role, even if they're great people. It negatively impacts the rest of us to keep them around. There are also a lot of people at higher levels of the company who have "grown-up" with Centro, and don't see things from different perspectives. The pay isn't great, but it's fine and there are a lot of other benefits. People can also be pretty cliquey and gossipy. It's intimidating and not always welcoming, but it's not usually harmful or mean. Overall, people are very nice and I have very few complaints about anything to do with the company.

    Continue reading

    Centro Response

    Centro

    Thank you for getting in touch with your feedback! It’s wonderful to hear that you’ve been able to grow so much during your career here at Centro. Empowering our employees to make an impact, take the lead on their own growth, and build and work with a world class technology is so important to us. We also appreciate your thoughts around our fantastic culture and how to evolve it without changing the spirit of what we originally put in place. We look forward to continue to add diverse perspectives and more great people to the company culture! If you have any additional suggestions, please email us at tellusmore@centro.net. -EVP, Talent and Development

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