Charles River Laboratories Reviews | Glassdoor.co.uk

Charles River Laboratories Reviews

Updated 7 January 2019
362 reviews

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3.0
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Charles River Laboratories Chairman, President, Director and CEO James C. Foster
James C. Foster
168 Ratings

Employee Reviews

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Pros
Cons
  • "Absolutely terrible work life balance" (in 15 reviews)

  • "Understaffed, underappreciated, very little integrity when it comes to upper management" (in 15 reviews)

More Pros and Cons

  1. "Very nice company to start Industrial experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Scientist in Cambridge, East of England, England
    Former Employee - Senior Scientist in Cambridge, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Charles River Laboratories full-time (Less than a year)

    Pros

    Nice co-workers, supportive and experienced
    Nice managers,
    Nice projects, diversified,
    New facilities,
    Free drinks (coffee, hot chocolate), free cakes.

    Cons

    Equipement a bit old, some pit bull managers,
    Salaries a bit lower for the area.

    Advice to Management

    Continue to treat well your employees.


  2. "okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Charles River Laboratories part-time

    Pros

    management were good in the department

    Cons

    salary wasn't excellent but okay for a basic job

  3. "Working here"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Charles River Laboratories full-time

    Pros

    Not a stressful environment

    Cons

    Not learning anything, slow career progression


  4. "IT Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Charles River Laboratories full-time

    Pros

    I work in IT department. There are no strict deadlines, no pressure, no bullying from the supervisors, working from home is also available

    Cons

    Location is not close to city and also they keep using old technology. They are very formalized and have procedures for everything.

    Advice to Management

    Try to adopt new ways to execute the daily bureaucracy and run the roll out. Digitizing the countless procedures and documents would be good too.


  5. Helpful (5)

    "Edinburgh (Tranent, Scotland)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Scientist in Tranent, Scotland
    Current Employee - Assistant Scientist in Tranent, Scotland
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Charles River Laboratories full-time (More than a year)

    Pros

    Strong values and work ethic
    High-quality training programmes
    Pension and Life Assurance plan
    Holiday entitlement (28 days + 4 days public holidays)
    Regular employee performance reviews that help personal progression
    Flexible working hours and possible working from home
    Subsidised staff room
    Free on-site car park
    CREDS – discounts for CRL employees with various retailers
    Recently opened on-site gym-classes (limited range of classes at the moment - Metafit, Boxercise)
    Company encourages its employees to help poorer communities, e.g. One-day per year paid allowance to spend working in a charity of your choosing; Packaging and sending meals to children in Africa
    Exceptionally hard-work rewarded by distributing shopping vouchers (worth £25)

    Cons

    Underpaid, lower salary and bonuses when comparing to equivalent companies, which normally is the main reason for high staff turnover number
    Rural location – good for drivers, but no frequent public transport; staff room only open for 2 hours a day, possible to get snacks from vending machines, but nearest shop based in Tranent centre
    Driven by budget – continuous cuts in employee benefits/perks/services, e.g. removal of free bus service provided to and from Musselburgh; free food events now provided quarterly rather than monthly
    Investment in new technologies made only if essential, dated equipment and/or frequent equipment failure leads to delayed results and frustration
    Lack in communication and not clearly defined responsibilities between departments causes negativity in workplace
    Fast-paced and often stressful, rushed and pressured working environment

    Advice to Management

    Show that you care about employees by talking to them directly, taking interest in their day to day tasks and challenges, arrange regular meetings, surveys to address current issues, provide support and help to solve problems together, not just refer to someone else. Make employees feel rewarded for the job they do by focusing on their needs to successfully complete projects more than focusing on pleasing clients. Review salaries frequently, make adjustments where possible to become more competitive and attractive employer. All the above will contribute towards reducing staff turnover number and increase employee satisfaction.


  6. Helpful (1)

    "Assistant Scientist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fast paced, good learning ground

    Cons

    High workload, high pressure environment


  7. Helpful (1)

    "Demoralising"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Study Director in Glasgow, Scotland
    Former Employee - Study Director in Glasgow, Scotland
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Charles River Laboratories full-time (More than a year)

    Pros

    Reasonably interesting role, met some good colleagues

    Cons

    High staff turnover

    Poor salary

    Poor management support

    Poor career progression

    Advice to Management

    Stop viewing staff as a dispensable commodity that you can pay low and treat poorly until they leave.

  8. "Great employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edinburgh, Scotland
    Current Employee - Anonymous Employee in Edinburgh, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles River Laboratories full-time (More than a year)

    Pros

    Great culture, family comes first, flexible Working.

    Cons

    Can be stressful, possible to get overloaded at times. Always going to be the case when a company expands so much.

    Advice to Management

    Talk to the employees, measure stress, provide support for new hires.


  9. Helpful (4)

    "Very little magic going on"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lab Technician in Little Chesterford, England
    Current Employee - Lab Technician in Little Chesterford, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Charles River Laboratories full-time (Less than a year)

    Pros

    Good colleagues, some great managers

    Cons

    Some pitbull managers, poor salary, low morale, disincentivized work, career progression was nonexistent as it's based on performance - if the sales dept. underperforms everyone suffers, in a strange hybrid of being completely overworked one day and left with a void the next.

    Advice to Management

    You get what you give...


  10. Helpful (1)

    "Really starting to get things right"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edinburgh, Scotland
    Current Employee - Anonymous Employee in Edinburgh, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Charles River Laboratories full-time

    Pros

    Charles River is starting to develop as a CRO which has broken the mold - looking to invest in it's people, increasing enjoyment, engagement and retention of staff. This has gone hand in hand with capturing a large share of strategic partnerships with clients. They still have some way to go but renumeration and site activities are actively being looked at and progression schemes are present in a raft of jobs. Expect to work hard, but expect to make a real difference at the coal face of regulatory science.

    Cons

    Workload can be high with pressure to hit deadlines, transport links are not easy using public transport. Experiences can be very variable depending on direct supervisors or work sector you are involved in. Benefits and salaries in certain job families could do with improvements but largely speaking managers really care about their staff and there well-being.

    Advice to Management

    Keep up with the changes being implemented and remember that valuing, educating and investing in your staff is the key to enhancing efficiencies and effectiveness.