Charles Tyrwhitt Employee Reviews about "long hours"

Updated May 3, 2017

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Charles Tyrwhitt CEO Luke Kingsnorth (no image)
Luke Kingsnorth
42 Ratings
  • "Fun, open-minded and exciting place to work, open to changes, great company values(in 9 reviews)

  • "Great team, good ethos and amazing perks, especially the staff discount(in 9 reviews)

  • Cons
  • "No training given in order to develop(in 7 reviews)

  • "Hard to get better pay, long hours and late shifts(in 6 reviews)

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    Reviews about "long hours"

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    1. 5.0
      Current Employee, more than 1 year

      CT employee review

      Feb 15, 2016 -  in London, England
      CEO Approval
      Business Outlook


      - Excellent management. - Good pay. - Great progression. - Outstanding colleagues.


      - Potential long hours. - High pressure. - Fast paced. If you can't manage the above, you will not do well.

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    2. 1.0
      Former Employee, more than 1 year

      A wolf in sheep's clothing

      May 3, 2017 - Sales Associate in Swindon, England
      CEO Approval
      Business Outlook


      There is room for progression within the company.


      A company that puts so much effort into pretending to care for their employees they never bother to actually do so. Employee complaints and comments are never taken seriously. Completely sexist, women required to wear heels at least 2.5" high and restricted to wearing black, charcoal and navy in order to blend into the background. This was on a budget of £120 for part time staff, which may seem generous, until you find out that a male employee on the same contract received a free suit worth £460 plus a shirt (£60), tie (£40) and pocket square (£20). Men are also encouraged to be flamboyant and impressively dressed while female employees could only afford cheap, polyester. Yet male and female employees were expected to achieve the same targets. In an industry that still fights sexism, why do the company encourage it with their unfair treatment?! Poor bonus scheme with no commission and about 20p above minimum wage, all of this is far more irritating when you see the insane extravagances that the company splash out on such as £50 boxes of chocolate for every employee at christmas. Employees within stores also need to be checked on more thoroughly. Manager in the Swindon store would lie on a daily basis to cover her/the company's back. For example, an employee who works 8 hours per week would be given 1 day holiday for those 8 hours. Staff were told that it was against company policy to take any complaints above her, i.e. to the area manager/head office and that there would be repercussions for doing so. If staff asked questions or did something wrong (even in their first week) they would be laughed at in front of colleagues/customers. All staff, even those who worked weekends would receive texts at all hours of the night, lengthy, confusing paragraphs ranting and that often singling out individuals. These could happen at 1am, and often people would be starting work at 7:30am the next day. Manager pressured students into working long hours, making them feel threatened even when they had exams and coursework due. Staff were expected to be on call without pay at the weekends, there were many occasions where staff were instructed to wait until late Friday night to find out if they were working the next Saturday morning. These are only some of the issues I encountered within my two years at CT and I left sad to leave my colleagues but hating the company with a passion.

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      7 people found this review helpful

      Charles Tyrwhitt Response

      Talent Acquisition Manager

      Dear Former Employee, We are sorry to learn of your concerns following your resignation from the business as we would we would have liked the opportunity to address them directly. Be assured we are taking your review extremely seriously. You raise a few points which are alarming and which will be investigated. In the meantime however; we would like to stress that Charles Tyrwhitt is proudly an equal opportunity employer and does not tolerate sexism in any form. Additionally, our retail bonus scheme is well received and competitive. Success is well rewarded. Finally, we do not and never have had a company policy regarding heel height for men or women. We are however reviewing our uniform allowances to ensure everyone is able to achieve our dress code & standards. Thank you for taking the time to provide this feedback. If you would like to discuss in further detail we would welcome you to contact HR. Kind regards, CT, Talent Acquisition Team.

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