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Chartwell Consulting

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Chartwell Consulting Reviews

3.4

44% would recommend to a friend

(53 total reviews)

38% positive business outlook

Chartwell Consulting has an employee rating of 3.4 out of 5 stars, based on 53 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chartwell Consulting employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

53 reviews
2.0
22 Sept 2021
Recommend
CEO approval
Business outlook

Pros

You will undoubtedly learn how to solve problems and manage people to an incredibly high level. Meritocratic (but if you get put on a crappy project you might not be able to show that you can take the next step for promotion) Lots of opportunity to take high levels of responsibility on projects (however mostly due to lack of proper staffing and support) Colleagues are some of the brightest, most highly motivated people to be surrounded by (too bad you don't actually get to see them very much, and they get burnt out and leave)

Cons

Don't believe the recruiters when they say that you will be on 3-month projects anywhere. Most of the consultants end up staying between 6 months and 2 years on poorly resourced projects, meaning that you will be working for the same client on inane projects trying to pretend that you are adding value so that the partners can make more money. The most backwards structured compensation package for a consultancy of its kind. So your base pay is around 20-30% less than a standard management consultancy, and they claim that this is made up by the bonus which gives you a small % (around 5-10%) of your billable hours. If you are billed out at around 80% utilisation, you might make up the difference. However, you don't get this if you're not on a billed project. Whose fault is it that you're not on a billable project? The partners because they couldn't sell projects... So they are transferring their business risk onto their consultants through this compensation structure. You are on site between Monday and Thursday every week. This means waking up at 4am to take a flight to get you to site for 9am, and not getting home until 9pm on a Thursday night. You will spend your entire life in middle of nowhere locations (because that is where the Chartwell clients are located - yay manufacturing), "helping" people that don't want/need to be helped, and with no social life because you are away during the week and too tired at the weekends to actually spend meaningful time with your friends.

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Chartwell Consulting Response
4y
I am deeply saddened to hear one of our consultants has had such a wretched experience working for Chartwell, I wish you had raised this during your many feedback sessions with me or during your leaver’s interview so we could incorporate this feedback into our continuous improvement process. Please reach out to me so I can understand more about your negative experience with Chartwell and importantly why you didn’t feel you were able to make any reference to this in the years you were working for us. Chartwell are committed to delivering excellent results for our clients and a world class career path for our consulting team. Andy Redfern, Partner London
3.0
14 Feb 2024
Recommend
CEO approval
Business outlook

Pros

- Interesting projects with diverse clients - Strong time investment in continued learning and development of human capital - A lot of early responsibility - Chance to learn new languages

Cons

- Very poor work/life balance - Rapid growth plan - line managers are not experienced at the lower levels, and senior management don't care about you unless you are a top performer

2.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

There is a genuinely strong junior cohort (up to Senior Consultant level) here. These are incredibly smart, highly motivated, ambitious, well-intentioned people. Above this, things feel less like a firm and more like a cult. There is opportunity to grow if you have 0 life, are lucky enough to be staffed on an "easy" project/site as your first---that sets your trajectory from my observations.

Cons

- Projects are understaffed because Partners can only win projects on a cost-basis. You will work excessively long hours. You can't discuss the hours because leaders see that as a personal inefficiency and not a structural problem. Everybody knows they know the truth. - Feedback, depending on who is providing is, is little more than downward bullying. Morale is exceptionally low, especially among junior staff, who operate in a constant state of fear because ordinary or less-than-perfection 24/7 is fireable. - Absoutely zero job security within the first year, employees are viewed as entirely expendable assets. - Individuality is not valued or welcomed. Don't try to introduce new ideas, innovation is neither encouraged nor appreciated. They have their cookie-cutter mould! - Senior leadership use fear to extract results under the guise of "performance management". - Positive reviews of the firm should be taken with skepticism because employees are *strongly* encouraged to write a positive review after promotion. - Those who leave often leave with an NDA in place, which prevents them from speaking out. - Partners' inability to secure projects predictably adds to the dysfunction. Projects are won on price rather than quality. Base pay and progression are noticeably lower than at peer firms (T2, MBB). This is important because senior leadership often compare this to the "M" of operations consulting. - Bonuses are tied to whether you are staffed on an eligible project. You might be staffed on a project as "reinforcement" so you won't earn your on-site bonus but will have to work insane hours. - You are told this is an incentive to work harder on projects to get repeat business, but the incentive is clearly misplaced. Leadership continue to profit while employees shoulder the consequences of their shortcomings.

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Glassdoor has 54 Chartwell Consulting reviews submitted anonymously by Chartwell Consulting employees. Read employee reviews and ratings on Glassdoor to decide if Chartwell Consulting is right for you.