Chase Employee Reviews about "upper management"

Updated 31 Dec 2020

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3.9
76%
Recommend to a Friend
87%
Approve of CEO
Chase Chairman and CEO, JPMorgan Chase Jamie Dimon (no image)
Jamie Dimon
2,893 Ratings
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Reviews about "upper management"

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  1. "It's... alright?"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Banker in Brooksville, FL
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Chase part-time

    Pros

    opportunities to move up in company has a lot of locations

    Cons

    Not very flexible with schedule Low pay Big disconnect between you and upper management

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  2. "Ok to where here"

    3.0
    Current Employee - Fraud Specialist I in Columbus, OH

    I have been working at Chase full-time for less than a year

    Pros

    Good pay, overtime opportunities, Updates on job requirements

    Cons

    More interaction with upper management


  3. "Place to work"

    5.0
    Former Employee - Small Business Specialist in Altadena, CA

    I worked at Chase full-time for more than a year

    Pros

    Process Team Time off Benefits

    Cons

    Upper management Long hours No upward mobility

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  4. Helpful (1)

    "Great manager, poor tech, terrible customers"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Relationship Banker II 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Chase full-time for more than a year

    Pros

    I have a great manager here. More vacation then I can use, literally.

    Cons

    No time to use vacation. Poor upper management. Impossible call goal. Not much room for upward movement. No cost of living increase, or raises.

  5. Helpful (2)

    "Not the best bank anymore"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Licensed Relationship Banker in Alhambra, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Chase full-time for more than 5 years

    Pros

    Computer systems and tech is one of the best in the industry, so it does make your job easier and saves time

    Cons

    No raises, low base compared to other banks in similar role, rising healthcare costs per paycheck, increased micro management from upper management every year. Branch staff is only staffed sufficently to run and results in inability to use sick hours without letting the team down.

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  6. "Good company, but dumps on the little guys"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Banker in Scottsdale, AZ
    Recommends
    Neutral Outlook

    I have been working at Chase part-time for more than a year

    Pros

    Good benefits, good experience,

    Cons

    treated poorly by upper management

  7. "Amazing Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Banker in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chase part-time for more than 3 years

    Pros

    Great management, great pay, fun coworkers, stable job.

    Cons

    Customers expect too much, upper management can push goals too hard

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  8. "Great Bank to Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Consumer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chase full-time

    Pros

    Lot of opportunities, great benefits

    Cons

    upper management is very bad

  9. "DISORGANIZED"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Specialist in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Chase full-time for more than a year

    Pros

    Good pay; pretty decent hours

    Cons

    Upper management is so disorganized. They caused a crisis last June by not telling us something major was coming, and then didn't give us any talking points or answer any of our questions for THREE WEEKS. By then, it was handled. It's a good thing that they hire the best of the best because we had to handle it, and boy, did we take care of it. We are the reason your customers didn't bail.

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  10. Helpful (3)

    "One of the best banks in the U.S. yet with the worst pay"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Private Client Banker in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Chase full-time for more than 5 years

    Pros

    If you are a hard working individual that enjoys managing and growing relationships along with making cold/warm calls you can make a lot of business. Chase likes to promote this approach internally called “One Chase” where multiple business partners from different LOB can help one customer essentially cross selling different products from lending to investments. Has a lot of great consumer banking products and the best credit cards imo at the moment.

    Cons

    Management including upper management doesn’t care about your happiness or your pay. Pay for employees is the same nationwide and there is no consideration for employees working in expensive cities. Meetings are never done when they should be so business partners from different lob are never in check. No means of being proactive only reactive when things go bad.

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