Chevron Customer Service Representative Reviews

Updated 16 Sep 2020

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3.0
42%
Recommend to a Friend
78%
Approve of CEO
Chevron Chairman and CEO Mike Wirth
Mike Wirth
8 Ratings
  1. "Sales Account Manager"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Account Manager in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Chevron full-time for more than 8 years

    Pros

    Salary, medical & pension program, development opportunities

    Cons

    Vulnerable to lay-off during periods of low crude oil prices.

  2. "General"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Commercial Account Manager in Mumbai
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Chevron full-time for more than a year

    Pros

    Good company with great employee culture

    Cons

    None as such that i can think of


  3. "It's ok for the time being"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 

    I worked at Chevron full-time

    Pros

    Weekly pay Interaction with people Great coworkers Good raise incentives Experience with cash register

    Cons

    Hr is not attentive No room for growth

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  4. "Good"

    4.0
    Former Employee - Customer Service Representative (CSR) in Abbotsford, BC

    I worked at Chevron full-time for less than a year

    Pros

    Good To work over There

    Cons

    Not Bad to work over there

  5. "It’s very meh to okay"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative (CSR) in Marana, AZ
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Chevron part-time for more than 3 years

    Pros

    Pay is okay I guess

    Cons

    Owners are kinda sketchy sometimes

  6. "Customer Service Representative"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Singapore
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at Chevron full-time for more than a year

    Pros

    safety first culture, feel comfortable

    Cons

    hierarchy, many of staffs are 10-15 + years within the organization, so not very looking for changes. (towards 30 years for managements), if you are in service jobs, this safety culture will make you feel very slow and board. Also, not easy to shift to another roles.

  7. "Chill job, low pay"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Walnut, CA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Chevron part-time for less than a year

    Pros

    Work in a quiet area so very calm... mainly cleaning throughout most of the shift. The manager is very nice and approachable. Register is new so there are hardly technical issues and angry customers.

    Cons

    Pay is still 12 the hour even though many places pay more. Literally under minimum. The company holds very high standards so they are picky about how everything is done and how well, (like cleanliness and exactly what to say to customers). Little things like this are cons but not terrible.

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  8. Helpful (1)

    "Not a fan"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Danville, CA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Chevron full-time

    Pros

    Never short on hours to give employees

    Cons

    Terrible care for employees well being

  9. "Without a doubt I highly recommend"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Chino Hills, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chevron full-time for more than 5 years

    Pros

    I recommend this job to anyone. If anyone is thinking of applying to this job go for it but make sure it's for a corporate station. I worked for chevron for 7 years. I started at the end of my senior year of high school and left a year and a half after I graduated college. I really loved that chevron and my manager were able to work with my school schedule no matter what it was. They understood that school was my priority. Not only did they help with my schedule but they also paid 75% of my tuition (limit per year). The company really cares for their employees and all kinds of bosses come to see the store. I've met the president of Chevron (not many companies take the time to meet their workers). They offer so many resources and opportunities for employees. Even the DO's for my area were amazing. Chevron was just such a caring company. AND I love and miss their health care and there 401 K benefit. (after writing the review I'm considering going back)

    Cons

    Chevron has high standards, you work your butt off. Sometimes all the rides, mystery shops, inspections can get stressful because there are SO MANY!!! I think having so much stress deserves a tad bit more of a raise.

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  10. "positive learning experience, gained skills necessary to advance in my career"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service and Sales Representative in Lockeford, CA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Chevron full-time for less than a year

    Pros

    fun training environment, great area not too busy friendly co workers, a lot of overtime

    Cons

    favoritism between co workers made it difficult to promote, demanding hours with no replacement for my overnight shifts left little room for sick days or days off no lunch or breaks

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