Ciphr Reviews
Updated Jun 18, 2022
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Found 45 of over 45 reviews
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- Current Employee, less than 1 year★★★★★
Pros
I have already had a fantastic experience working with CIPHR from my very first day in induction to training until present. Everyone is always willing to help and the culture of the company is fantastic. You can tell that employees care about the customers they have and are so hardworking! CIPHR is flexible with working remotely which has greatly improved my work/life balance! Would 100% recommend working for and with CIPHR
Cons
absolutely none so far, I have had nothing but positive experiences working with CIPHR
Thank you for taking the time to post a review and share your thoughts on what makes CIPHR the best company you have had the experience of working with. We are delighted to have you on the journey with us as we continue to grow! If you would like to provide further feedback, please email me at people@ciphr.com
- Current Employee, more than 5 years★★★★★
Pros
Colleagues are awesome everyone works so hard and wants to do a good job
Cons
Senior management does not have the capability
Continue readingCiphr Response
Thank you for taking the time to leave your review. We are driven to find ways of improving our working practices, culture, and capability as we continue to grow and would like the opportunity to talk directly to you about the projects that are currently underway in relation to these areas, and to explore your concerns further. Please email me at people@ciphr.com so that we can discuss this further, in confidence. Claire Williams
- Former Employee, more than 1 year★★★★★
Pros
Floor level employees are lovely.
Cons
When I started at Ciphr I wouldn’t have said a bad thing about the company, however, poor management choices led the company in a very different direction. Ciphr will put a lot of focus on new hires but the employees with service are left on the side lines. The main focus in on the sale (after all we were taught everyone is a sales person) and not about the people or the client journey. Ciphr will post a lot of online articles about best HR practices but will not follow these themselves. We were banned from talking about pay, and there is a lack or progression and you’ll never quite feel like management have your back.
Continue readingCiphr Response
Thank you for taking the time to leave your review. We are passionate about finding ways to improve the experience of all colleagues and customers as we continue to grow. It is disappointing to read such feedback and naturally we are concerned the investment in new hires has led to you feeling the same level of focus is not being applied to established colleagues. The retention and continuous professional development of all colleagues is important to us, and is hopefully visible with the recent investment in the expansion in our HR & L&D teams, and we welcome the opportunity to improve your experience of working at CIPHR. If you would like to provide further feedback, please email me at people@ciphr.com
- Current Employee, more than 1 year★★★★★
Pros
very friendly working environment with a good benefits package.
Cons
There is career progression however, the career path is not always clear cut and not much help is offered to employees in order to achieve your goals
Ciphr Response
Thank you for taking the time to post a review and share your thoughts on what make CIPHR an enjoyable and rewarding place to work. We value your feedback on career pathways and colleague development. The continuous professional development of all colleagues is important to us and is hopefully visible with the recent investment in the expansion of our HR & L&D teams. We would like the opportunity to talk directly to you about the projects that are currently underway in relation to these areas. If you would like to provide further feedback, please email me at people@ciphr.com
- Current Employee, more than 1 year★★★★★
Pros
The people are all so lovely!
Cons
The benefits could be better
- Current Employee, more than 5 years★★★★★
Great employer but with lots still to do to be an excellent one
RecommendCEO ApprovalBusiness OutlookPros
- The people at CIPHR really do care about the work they do, the service they provide and their colleagues - The products and services are high quality and it shows in the quality of customers. Yes, there could be product improvements but a plan is in place to do this - The Board, SMT and investors seem genuinely engaged and driven to make CIPHR successful - There are lots of opportunities for growth and progression, even more so with the recent launch of a larger Talent and L&D team
Cons
- It is a fast paced and demanding business, it's not for everyone, especially with the growing pains - There aren't regular or structured performance reviews, objective setting and no transparent process for salary reviews - CIPHR's own products aren't used enough internally. We could learn a lot from how customers use the systems - Decisions are bottle-necked by SMT, people need to feel empowered and capable to make decisions and get on with things
Continue reading - Current Employee, more than 1 year★★★★★
Pros
People are really friendly and the company an inclusive environment for remote workers, and Marlow is a lovely location when working in the office The company is rapidly growing so there are lots of opportunities for progression and work is fast-paced, so never a dull moment Working with a variety of customers is really insightful and varied
Cons
The downside of the company being in a growth phase is that work can be demanding but the business has an intensive People Strategy to support this Pension and family leave benefits could be improved
- Current Employee, less than 1 year★★★★★
Pros
Great collaborative culture Flexible hybrid working model Flexible hours Great healthcare Rapidly growing, successful business - loads of opportunities to contribute and make your mark
Cons
No formal salary review process as yet There is some separation between teams which I know is being worked on.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
CIPHR is a great company with big ambitions. Since joining CIPHR I have been involved in multiple exciting projects, all of which are designed to improve employee and customer experience. I see great career development opportunities ahead as the organisation continues to grow. The people at CIPHR have been very supportive and are always of hand to help me as a relatively new colleague.
Cons
Like many fast-growing tech companies, there can be occasional growing pains which can lead to frustrations. I do however feel empowered to share these frustrations with senior management and be involved in creating the solutions to resolve.
- Current Employee, more than 10 years★★★★★
Pros
Lots of opportunities to develop career in this fast-growing company. Good benefits. Lovely bunch of people to work with.
Cons
None that I can think of.
Ciphr Response
Thank you for taking the time to post a review and highlight some of the brilliant reasons that make CIPHR an enjoyable and rewarding place to work.
Ciphr Reviews FAQs
Ciphr has an overall rating of 4.2 out of 5, based on over 45 reviews left anonymously by employees. 85% of employees would recommend working at Ciphr to a friend and 75% have a positive outlook for the business. This rating has decreased by -13% over the last 12 months.
85% of Ciphr employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Ciphr 4.3 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.
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