Civica Reviews

Updated Jan 21, 2022

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Found 526 of over 825 reviews

4.0
81%
Recommend to a Friend
88%
Approve of CEO
Civica Chief Executive Officer Wayne Story
Wayne Story
183 Ratings
Pros
  • "I had a fantastic time working at Civica(in 132 reviews)

  • "Very flexible for work life balance(in 88 reviews)

  • Cons
  • "I didn't make the move to Civica sooner(in 81 reviews)

  • "Poor Decisions by Senior management in Vadodara(in 17 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. 5.0
      Current Employee, more than 8 years
      Featured Review

      Culture is Strong. Enjoyable place to work

      Sep 16, 2021 - Business Unit Leader in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I'm often asked why I've been at Civica so long....so here goes... 1. Civica people genuinely care about our contribution to public services. Which means we help customers and Civica simultaneously achieve our respective goals. 2. The vast majority of Civica people are helpful and knowledgeable and keen to help each other. 3. A growing business is a great place to develop personally, try new things and pursue your career. People get recognised on merit, not because of who you know or what you look like. 4. Lots of focus on supporting our people - mental health, career and skills development, listening boards, inclusivity & diversity, apprenticeship and graduate schemes, reward & recognition, employee awards, blended and flexible working..... Is it perfect, well no, but with 80%+ approval rating on Glassdoor, strong employee satisfaction results and some impressive customer sat results, it's pretty damn good and striving to get better every day.

      Cons

      A business that has been continually growing isn't going to get everything right everytime. For those who have been on the Civica journey from a small/mid sized business to a "mid/large" sized business, will have seen a shift to more central management and control. But make no mistake, this is not an insular self-focused company with ridiculous red tape (if you've been in that type environment you know what I mean!).

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    2. 5.0
      Former Employee

      Best place to work

      Jan 10, 2022 - Senior Test Analyst in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Huge benefits related to health care. Well maintained working environment A good place to grow skills

      Cons

      Not any I can suggest.

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    3. 5.0
      Current Employee

      Good Company

      Jan 5, 2022 - Implementation Consultant in Newport Pagnell, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Listen to their employees and seem to care about their welfare

      Cons

      Salary could be higher and pay rises bigger!

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    4. 3.0
      Current Employee, more than 5 years

      Good work life balance but lack of progression

      Jan 18, 2022 - Consultant in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work/life balance, strong core business

      Cons

      lack of career progession, middle management

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    5. 5.0
      Former Employee, more than 1 year

      Good people

      Dec 27, 2021 - IT Support in Leeds, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good atmosphere Good colleagues Great place to work

      Cons

      Sometimes there is difficulty getting parking.

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    6. 5.0
      Current Employee, more than 1 year

      Great Company

      Dec 27, 2021 - Project Manager in Manchester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits Good work life balance

      Cons

      None that I can think of

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    7. 3.0
      Former Employee, more than 3 years

      .

      Dec 31, 2021 - IT Support Technician in Bristol, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      a lot of the folks are really nice

      Cons

      very clicky and reviews werent based on performance but popularity

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    8. 5.0
      Current Employee

      Filling in form

      Dec 14, 2021 - Business Change Director in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work for last 5 years

      Cons

      there are no cons here

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    9. 4.0
      Current Employee, more than 1 year

      Good company

      Dec 2, 2021 - Office Administration Assistant in Gillingham, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      look after staff and flexible working

      Cons

      repetitive work, not super challenging

      1 person found this review helpful
    10. 3.0
      Current Employee, more than 3 years

      Current employee

      Dec 14, 2021 - Anonymous Employee in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Large organisation with opportunities to grow

      Cons

      Pay can be better when compared to similar roles in the industry

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