Cloudreach Reviews | Glassdoor.co.uk

Cloudreach Reviews

Updated 2 January 2019
165 reviews

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Cloudreach CEO Aaron M. Painter
Aaron M. Painter
14 Ratings

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Pros
Cons
  • "Natural growing pains of a quickly growing company (around processes)" (in 15 reviews)

  • "Rapidly growing company is starting to experience some growing pains due to transition between a startup-sized company and a larger enterprise" (in 13 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (8)

    "Lots of change, but what matters most hasn't changed :) People-centric company with great career opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cloudreach full-time (More than a year)

    Pros

    The leadership team really cares about the people and there is a huge investment of both time and money into the culture and taking care of staff. Despite huge growth targets, the company continues to invest in regular offsites to bring global staff together (almost all expenses paid), welcoming office spaces with plenty of supplies, food, drink etc, and a dedicated Learning and Development team to promote career development culture.

    Comments suggesting it is becoming a bodyshop are very misleading as this is very much not the case. We have been told there will be a big focus in the coming 6 months on career development for technical roles, as well as plans for how to win more innovative exciting work. There is always change in a growing company, but the things that really matter are not changing (the focus on treating people well).

    Because it's a growing company, there are a huge number of opportunities for personal growth and promotion into new roles. The company has always been and continues to be great at giving people a chance to grow into roles and stretch themselves.

    Cons

    It is easy to work too hard because there is always more work to do and it's interesting and challenging work - there is still very much a startup mentality in that sense. It's down to the individual to put their own limits in place and make sure they are keeping a good balance - it is a mature environment where people are trusted to set sensible boundaries. Perhaps some of the younger staff members struggle a bit with managing this themselves.

    Advice to Management

    Make sure that we continue to focus on treating people well and creating a pleasant place to work. We should continue to think about what leadership means at Cloudreach and ensure that all leaders are upholding these expectations.


  2. Helpful (4)

    "After a few years..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cloudreach full-time

    Pros

    Been with Cloudreach several years. It has plenty more ups than downs but sometimes struggles under the weight of its own growth; it surges regularly, then needs to spend time balancing. If newbies can get through the first 6-12 months they generally do well and form very strong bonds. There is a distinct character type works at Cloudreach, it's easy to spot. Usually outgoing and smart; it's extremely rare to find people you can't get along with.

    Company falls over itself trying to communicate in numerous ways, in fact sometimes too many ways, the transparency is generally high but can be overwhelming.

    Lots of opportunity for growth and crossing job boundaries/ regional borders for those interested.

    The changes have been noticeable this year. The VC owners beginning to assert themselves, new CEO still to impose himself. Acquisitions in general have been very smart, the US monster is now awakening. These are not bad things.

    Cons

    Cloudreach can often be it's own worst enemy. Moving too fast, a desire to do things in a certain way, sometimes lack of process. Compensation is finally being addressed after a few years being behind the curve, though I would have preferred shares. Free beer and lunch is fine to a point but would like to see more meaningful grown up benefits. Deep expertise is sometimes hard to find, but the smart people have an attitude of "I will figure that out" but it may take time. Staff attrition comes and goes but rarely to competitors, often moves into different sectors, reflecting growth of the individuals.

    Advice to Management

    If you want people to be fully invested in the success long term then share those gains with stock.

  3. Helpful (1)

    "Positive Atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cloudreach full-time (More than a year)

    Pros

    + Working with smart people
    + Lots of opportunity for learning, internally through the L&D team or with external companies
    + Fast Growing = getting involved in things that stretch your abilities
    + Great atmosphere to work in, people are friendly, enjoy the perks like going for lunch with others in the office

    Cons

    - Lots going on, can be hard to keep up!

    Advice to Management

    n/a


  4. Helpful (2)

    "Amazing culture. Lots of fun, but not for the faint-hearted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cloudreach full-time

    Pros

    Exposed to great tech. Ability to make a real difference.
    Plenty of learning and career opportunities as the company continues to grow.
    Culture is great, incredibly talented colleagues.
    Great customers and exciting projects.
    Incredible growth, who doesn't want to be part of a winning team!

    Cons

    There are some tools and processes which are only being improved recently. Most people are passionate about innovation and change, and aren't very forgiving of that, but inn fairness, when growing at this pace, it's easy to outgrow processes very quickly.
    Some other areas like the "formal" career progression paths need sorting (happening now).

    Advice to Management

    Keep inspiring people to do what they do. Be genuine, for better or worse.


  5. Helpful (1)

    "Never a dull moment, truly a cutting edge cloud company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cloudreach full-time (More than a year)

    Pros

    You could never get bored at a company like Cloudreach. The company is growing really quickly and there are so many opportunities for people with the right outlook.

    It does take patience and maturity sometimes, given the amount of initiatives underway at any given time and the pace of change, but it's been my experience that people are judged on the quality of their ideas and how they deliver against these.

    The company scores high on innovation and has an aggressive growth strategy that is on track. I am truly exciting to think of where we will be in the next 2-3 years.

    Cons

    There are so many things to do and so many well meaning people trying to push in all sorts of directions, sometimes initiatives get jammed up by one another.

    I have also seen some people not make it at Cloudreach because they are not able to successfully assert themselves and get the development they are looking for. This is not a place for wallflowers.

    Advice to Management

    Keep up the positive energy. Continue to go after the interesting work, leading with technology.


  6. Helpful (1)

    "Awesome people, Great culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DevOps Lead in Edinburgh, Scotland
    Current Employee - DevOps Lead in Edinburgh, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cloudreach full-time (Less than a year)

    Pros

    So many good things!!! An amazing place to work, wonderful culture, and the most fantastic people. Smart, friendly, and the Cloudy Values are wonderful

    Cons

    Rapidly growing company is starting to experience some growing pains due to transition between a startup-sized company and a larger enterprise. The chaos and progress gaps can be frustrating at time.

    Advice to Management

    Don't lose focus on your people. The people make the culture, and keep Cloudreach the amazing place to work that it is.


  7. "Been here few years now and never stopped loving it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cloudreach full-time (More than 3 years)

    Pros

    - Excellent growth opportunities, ability to move between roles and offices
    - awesome office atmosphere, attitude of most other Cloudreachers is excellent, plenty of social events every day of the week
    - despite all the growth, so far the culture has not degraded
    - good leadership and bunch of very clever talented people around who are a pleasure to be learning from

    Cons

    - organisation of certain efforts and projects could be better, duplication of effort or time wastage keeps happening
    - benefits could be better

    Advice to Management

    Keep it going, but try to provide more structure to some of the activities

  8. "So far so great!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cloudreach full-time (Less than a year)

    Pros

    Autonomy. Flexible Working. Great Benefits including unlimited annual leave. Intelligent colleagues. Global Company. Great Values. Good Central Location

    Cons

    None so far!!! A couple months in to tenure and everything has been as expected so far. Definitely work hard, play hard mentality but lots of social initiatives to get you through the day.

    Advice to Management

    Try not to stop rolling out the things that make the company unique (lunches, quarterlies, global stretch)


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cloudreach full-time (Less than a year)

    Pros

    Always busy, but GOOD busy! Loads of work to tide you over, keep you busy and to help you learn new skills.

    Cons

    Easy to feel overwhelmed unless you are used to working within a high pressure environment.

    Advice to Management

    Keep it up - you are engaging and helpful from what I've experienced thus far, and it helps on a day-to-day basis with helping staff feel valued, included and appreciated.


  10. Helpful (13)

    "Smoke and mirrors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cloudreach full-time

    Pros

    The offices are great, when you get to see them on Friday. TGIF!

    Cloudy lunch is a good way to catch up with people, even if it always makes you feel like a poor student. Guess I’ll enjoy the free water.

    Beer tap is cool, when there’s beer in it. Cheers!

    Sparkling water tap is nice, when there’s CO2 left in the tank. Guess I’ll enjoy the tap water again.

    Mini fridge is great if you like Coke, or Diet Coke. Great health initiative.

    Shared fridge is awesome, when it has more than milk in it. Cuppa?

    Personal development time is good. Hope you don’t mind spending it on lunch and TGIF.

    Cons

    People hired years ago in technical positions have been promoted into leadership positions, irrespective of their lack of leadership skills. As a result high level management is a joke.

    Diversity and inclusion should be known as smoke and mirrors.

    The global compensation review has been promised for over a year, still no action whatsoever. The reported average engineer salary is 50% below market.

    They can’t even afford new laptops that cost as much as the daily rate for an engineer. Old laptop owners are asked to keep them longer "due to budgeting constraints".

    Advice to Management

    Implement a retention policy.
    Hire competent managers.
    Pay people decently.