Cloudreach Reviews | Glassdoor.co.uk

Cloudreach Reviews

Updated 19 Jan 2020

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3.2
47%
Recommend to a Friend
100%
Approve of CEO
Cloudreach President and COO Brooks Borcherding
Brooks Borcherding
4 Ratings
Pros
  • "Cloudy lunch, snacks and other perks help to boost morale and keep you going(in 23 reviews)

  • "Great work/life balance and flexibility(in 21 reviews)

Cons
  • "Growing at a rapid pace so there are a lot of growing pains that come with that(in 21 reviews)

  • "yes, the company is growing inorganically(in 16 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (7)

    "Innovative and flexible workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Remote, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cloudreach full-time for less than a year

    Pros

    Work/Life balance People are passionate, intelligent and easy to work with Working in an interesting field that is impacting the industry as a whole Growing like crazy with opportunities for growth into lead positions Open communication from leadership team Fast paced environment with the flexibility - get your work done and you won't be micromanaged

    Cons

    Growing pains are a real thing, but worth it if you want to be a part of a company that is gaining competitive advantage and breaking through tech barriers. No company is perfect but at least here they're working to alleviate the pains.

    Cloudreach2019-05-06
  2. "Far better than the rating suggests"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cloudreach full-time for more than 5 years

    Pros

    - The people, the customers - Great offices, perks and vibe - Change is constant and new opportunities come up in many directions - Generally, very good transparency - Action is taken when needed, some of which is reflected in the current rating. Take aggravated reviews with a pinch of salt.

    Cons

    - People who can't deal with speed and perpetual change struggle here - Can feel a bit chaotic at times - Often a lot of interruptions (slack/email/walkups etc) which can be distracting and tiring

    Cloudreach2020-01-19
  3. "The feel good factor is back!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anon in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cloudreach full-time for less than a year

    Pros

    As cliche as it sounds it really does not feel like you going to work., State of the art office Flexible working encouraged Free lunch Love how open new leadership team are - Updating on how sales are performing - Opportunity to work with some of the biggest names globally 100% Cloud native

    Cons

    Like any company that goes through hyper growth there was growing pains. Old leadership team over promised and undelivered.

    Advice to Management

    The new management team - Thank you! You have been a breath of fresh air. Love that thew CEO recognised employees has lost faith of old leadership and made changes.

    Cloudreach2020-01-17
  4. Helpful (2)

    "The future is bright again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cloudreach full-time

    Pros

    - Great people, you will never learn as much from other smart people as you do here. Ask for help when you need it and you'll get it. You also have access to a lot of learning resources. - People are generally nice and helpful. It's a cultural element that makes everyone's experience here very pleasant. - For a company that is largely a consultancy, there's lots of respect for the people on the ground and their preferences (like everywhere else some deals / customers turn out to be difficult, but that's life!). - Generally, the tech you work with is interesting (depending on projects). If you want to gain public cloud experience, this is the place to be. Across all three clouds - AWS, Azure and GCP.

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    Cons

    - The company made some mistakes in the past 18 months, especially in what concerns the top leadership role(s). This has damaged morale somehow, hence the content in previous reviews. Big change has come and the culture is back where it should be (hopefully!). All companies go through hiccups at some point and this is no different, shame it was somehow self inflicted, but OK when you look at the overall picture. - Needs improvement in the "HR" side of the house. There's some of the previous "feel good" messages and programmes still around. It's time to focus on real improvements.

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    Advice to Management

    - New leadership team seems to have regained the trust of the organisation - you have the opportunity to make it work now, so don't disappoint. - It's relatively simple, be honest and continue to hire and retain the best. Everything else will come as a result.

    Cloudreach2020-01-09
  5. Helpful (1)

    "Cloudreach is back!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cloudreach full-time for more than a year

    Pros

    Renewed leadership has produced a significant change on the company and its people. People’s moods have changed and it is again, a great place to work. New operating model works and there’s a culture of action to keep making things better.

    Cons

    Cloud Operations is an outrageous mess. It needs to be sorted. The people team needs more people who care. We all know who cares. Empower them (they make the difference) and get rid of others.

    Advice to Management

    Reward your long standing employees in a proactive manner. Keep listening and taking action. Get rid of some toxic leaders that are not a fit for us. They don’t even care about everyone else, only about themselves. You still have some cleaning to do. Create more career progression opportunities.

    Cloudreach2020-01-11
  6. Helpful (1)

    "Through Growth Comes Opportunity, a Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager in Edinburgh, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cloudreach full-time for more than 8 years

    Pros

    I've worked with Cloudreach for 9 years, joined as employee number 7 (the company is circa 900 ish now). It's been a remarkable ride, I've worked in 5 roles, lived in two countries, made great friends, learnt a ton and moved my career forward in leaps and bounds. At it's heart, Cloudreach is a great technology company. It was born in 2009 at the start of the public cloud boom, leveraging close relationships with AWS, Google Cloud and Microsoft Azure. Those same partnerships are core to the companies strategy today. If you are looking for somewhere to grow your technical career, it's a good choice. Large complex projects with interesting customers. My advice would be to embrace a fast moving business, keep an open mind and see where you can grow your own career, something which is much easier at Cloudreach than many other places I've worked.

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    Cons

    This last year has been tough (if you read some of the recent reviews), the company grew headcount aggressively and doubled down it's commitment to software (via Cloudamize). Growth doesn't come without it's pain points, it's hard to get it all right all the time. That said the foundations are solid, the vision is clearer than ever before and will provide future opportunity if you are thinking of joining. The recent appointment of Brooks Borcherding is a great move, he's a natural leader and I'm sure will do well during this next phase of development.

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    Advice to Management

    Keep the business growing, generating opportunities for Cloudreachers and of course 'keep it cloudy' ;)

    Cloudreach2020-01-08
  7. Helpful (4)

    "A great place to learn if you want to move fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Cloudreach full-time

    Pros

    - You will learn a lot. The world moves fast in cloud computing, and especially at Cloudreach. This applies across functions, it doesn't really matter if you're in "tech" or not. Don't be afraid to put your hand up and ask for more to do/different things to do...you'll probably get it - Cloud computing, and Cloudreach, is a great thing to have on your CV for the future should you want to do something else - The company hires well (bar some mis-steps in management in 2018/19, which have been corrected - well done). You'll work with smart, friendly people who want to make it happen. People who do leave, frequently come back for social events as they realise their new place of work doesn't hire people as nice - There are plenty of opportunities to work in different locations - You'll be part of an organisation that is generally very successful in what they set out to do - The company is transparent about where they're headed and how they're performing (as much as is possible, and certainly more than most)

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    Cons

    - As above, some of the leadership roles were poorly filled from summer 2018 onwards, and you'll have seen that in Glassdoor ratings. That's now been fixed, and people more culturally aligned to the business are in role. There's a lot less corporate cheese as a result, and more action - Probably still a few people unsettled by prior changes, but that will calm down - Some systems aren't slick and smooth as they could be in an ideal world - Compensation process, and a few HR things generally, are a little clunky. Also, the company isn't rolling in money (intentionally through growth, as I interpret it), but pays fairly - although you'll earn more at Google, Facebook, etc of course

    Show More

    Advice to Management

    Keep things simple. Keep being pragmatic. Keep being honest. Keep focusing on Cloudreachers, partners and customers and you won't go far wrong. Nothing's ever perfect, but this is a good place to work.

    Cloudreach2019-12-24
  8. Helpful (3)

    "Watch Out, The Americans are Coming!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Devops Engineer in Edinburgh, Scotland
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Cloudreach full-time for less than a year

    Pros

    Great colleagues, some very nice people to work with. the engineers are awesome, but for the managers (see the Cons!). Friday lunches always great! Pretty good communications although maybe a bit too over-dependent on Slack.

    Cons

    Title says it all. Gone are the days of a small, quaint, British consultancy, run by people who actually knew what they were doing. Now, having sold their soul to a nameless, yet famous, corporate assimilator, the board is now largely American. As a result, the company has struggled with cultural changes, and management and leadership slowly descended in to chaos. Offices too small and cramped. In the Edinburgh office, there was often no room for everybody to sit, so you would often find engineers and other staff working in the cafe downstairs. The uncapped holiday is not what it is claimed to be. With a 95% utilisation requirement for engineers with customers, you effectively accrued holiday. For example, if you worked 100% with a customer for four weeks you earned two days. Which, incidentally, is the same as most places in the UK with standard 25 days off a year. if your utilisation fell below 95% after holidays, then overtime was required to make up the numbers. So, not as great as it seems! And the Cloudy Values, almost cultish. It felt a bit fake and contrived at times, especially when management very blatantly did not follow these values themselves.

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    Cloudreach2020-01-14
  9. Helpful (41)

    "Leadership value profit over people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Learning and Development Specialist in Edinburgh, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cloudreach full-time for more than 3 years

    Pros

    When I joined Cloudreach, the company was committed to doing things differently, and putting the employees first. There was an understanding that having an engaged and committed workforce would lead to having a successful business. Cloudreach had values that every employee lived and breathed. The culture was infectious which made going to work each day a joy, rather than a drag. This made a noticeable difference both internally, and externally to customers. Cloudreach challenged employees to think differently, experiment and not be afraid of failure. This allowed Cloudreachers to push the boundaries and develop super-creative solutions to difficult problems. Personally, I was able to be involved in a huge variety of projects that gave me so much exposure and experience. This allowed me to develop in my role at a rapid pace. I gained so much valuable experience in my 2.5 years at Cloudreach, that is feels more like 25 years. I can take away a huge amount of learning from Cloudreach that will allow me to excel in my next role. I will certainly be taking some of the original Cloudreach culture and ethos with me.

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    Cons

    Over my time at Cloudreach, I noticed a huge decline in the culture. Cloudreach is now moving towards ‘off-the-shelf’ for everything. Cloudreachers are no longer required (or given the opportunity) to think creatively. The leadership is out-of-touch and unaccepting of challenge where it would have previously been welcomed. Now, any challenge to leadership decisions seems to result in a mark against your name and a constant, unwinnable battle. Cloudreachers who challenge leadership are “problems” to be mitigated rather than assets to be valued. Often decisions would be made for a line of work to progress. Many Cloudreachers would be working on a project, and then somewhere down the line a seemingly arbitrary decision would be made to halt the project. No explanation or justification would be given, and the past 6, 12, 18 months work would be rendered pointless. This came down to Leadership not having a clear vision and not understanding what was happening on the ground. Compensation at Cloudreach is poor. Despite having an entire team dedicated to improving this for over two years, no improvements have been made and numerous deadlines for a compensation review have been missed. Many Cloudreachers, including myself, were happy to overlook this delay as we felt valued in other ways. However, it is clear that Cloudreach are moving away from caring about their employees, in an effort to “put-the-customer-first”. It now seems that the only objective is to make as much money as possible, without caring about what damage is done to the company on the journey. As a result, many Cloudreachers have been left feeling undervalued as well as underpaid.

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    Advice to Management

    When I joined Cloudreach, it was all about the employees, and it was understood that valued employees would take care of the customers and that business would thrive. Now, although the leadership team continue to insist that the employee is their top concern, actions speak louder than words and it is clear to the employees that Cloudreach is now about doing whatever it takes to make as much money as possible. My advice to management would be: Listen to your employees. At Cloudreach I worked with some of the smartest, most focussed and motivated people I’ve ever met, but they are no longer being listened to, and this is to Cloudreach’s detriment. The people on the ground often have the best insight into what is and isn’t working for the business, and this is being ignored. Be honest. There is obviously a balance to be struck between making money and putting your employees first. However, if the focus is primarily on making money, stop trying to convince the employees that the company values them above all else. Stop telling employees that Cloudreach is a great place to work, show them.

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    Cloudreach2019-11-03
  10. Helpful (15)

    "This ship is sinking..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineer in Edinburgh, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cloudreach full-time for more than 3 years

    Pros

    A once great company is well and truly over. Hideous to employees, especially woman.

    Cons

    Too many to mention, treat women badly, no interest in career progression, kicking people out the door left, right and centre.

    Advice to Management

    Nothing they have any interest in listening to.

    Cloudreach2019-11-06
Found 243 reviews