Co-op Customer Service Team Member Reviews | Glassdoor.co.uk
Co-op Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    Find jobs for Customer Service Team Member

    Co-op Customer Service Team Member Reviews

    Updated Oct 8, 2019

    Clear All
    English
    • Administrative
    • Arts & Design
    • Business
    • Consulting
    • Customer Services & Support
    • Education
    • Engineering
    • Finance & Accounting
    • Healthcare
    • Human Resources
    • Information Technology
    • Legal
    • Marketing
    • Media & Communications
    • Military & Protective Services
    • Operations
    • Other
    • Product & Project Management
    • Research & Science
    • Retail & Food Services
    • Sales
    • Skilled Labor & Manufacturing
    • Transportation
    • Worldwide
    • United Kingdom - All Cities
    • - England
    • - Manchester Area
    • - Birmingham Area
    • - Blackburn Area
    • - Blackpool Area
    • - Bolton Area
    • - Bournemouth Area
    • - Brighton Area
    • - Bristol Area
    • - Cambridge Area
    • - Canterbury Area
    • - Cardiff Area
    • - Chelmsford Area
    • - Chester Area
    • - Colchester Area
    • - Coventry Area
    • - Crewe Area
    • - Darlington Area
    • - Derby Area
    • - Exeter Area
    • - Gloucester Area
    • - Guildford Area
    • - Hemel Hempstead Area
    • - Hull Area
    • - Ipswich Area
    • - Leeds Area
    • - Leicester Area
    • - Liverpool Area
    • - London Area
    • - Luton Area
    • - Milton Keynes Area
    • - Newcastle upon Tyne Area
    • - Northampton Area
    • - Norwich Area
    • - Nottingham Area
    • - Oxford Area
    • - Peterborough Area
    • - Plymouth Area
    • - Portsmouth Area
    • - Preston Area
    • - Reading Area
    • - Sheffield Area
    • - Slough Area
    • - Southampton Area
    • - Southend-on-Sea Area
    • - Stoke-on-Trent Area
    • - Sunderland Area
    • - Swindon Area
    • - Wolverhampton Area
    • - York Area
    • - Alston, England
    • - Aspatria, England
    • - Bridlington, England
    • - Cockermouth, England
    • - Dalston, England
    • - Distington, England
    • - Dorchester, South West England, England
    • - Fishburn, England
    • - Hull, England
    • - Kingston upon Hull, England
    • - Lincoln, England
    • - Mablethorpe, England
    • - Margate, England
    • - Middlesbrough, England
    • - Morecambe, England
    • - Ramsgate, England
    • - West Malling, England
    • - Weymouth, England
    • - Northern Ireland
    • - Belfast Area
    • - Scotland
    • - Aberdeen Area
    • - Dundee Area
    • - Edinburgh Area
    • - Falkirk Area
    • - Glasgow Area
    • - Brora, Scotland
    • - Dingwall, Scotland
    • - Dumfries, Scotland
    • - Inverness, Scotland
    • - Kyle of Lochalsh, Scotland
    • - Moffat, Scotland
    • - Nairn, Scotland
    • - Wales
    • - Bristol Area
    • - Cardiff Area
    • - Chester Area
    • - Gloucester Area
    • - Liverpool Area
    • - Newport Area
    • - Swansea Area
    • - Amlwch, Wales
    • - Brecon, Wales
    • - Mountain Ash, Wales
    • - Tonypandy, Wales
    • - Treorchy, Wales
    • Canada - All Cities
    • - Alberta
    • - Calgary, AB, Canada Area
    • - Nunavut
    • - Iqaluit, NU
    • - Ontario
    • - London, ON, Canada Area
    • - Saskatchewan
    • - Paddockwood, SK
    • India - All Cities
    • - Karnataka
    • - Hubli
    • - Rajasthan
    • - Udaipur, Rajasthan
    • Man, Isle of - All Cities
    • Philippines - All Cities
    • - Leyte
    • - Carigara
    • Saint Helena - All Cities
    • Singapore - All Cities
    • - Singapore, Singapore Area
    • Somalia - All Cities
    • - Banaadir
    • - Mogadishu, Somalia Area
    • United States - All Cities
    • - Connecticut
    • - Hartford, CT, US Area
    • - New Haven, CT, US Area
    • - Kansas
    • - Wichita, KS, US Area
    • - New York State
    • - New York City, NY, US Area
    • - Texas
    • - Austin, TX, US Area
    • English
    • French
    • German
    • Dutch
    • Portuguese
    • Spanish
    • Italian
    To filter reviews, or .

    3.7
    78%
    Recommend to a Friend
    100%
    Approve of CEO
    Co-op CEO Steve Murrells
    Steve Murrells
    3 Ratings

    1. "Decent"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Team Member in Huddersfield, England
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I have been working at Co-op part-time for less than a year

      Pros

      Paid break, Chill staff + management and paid holiday

      Cons

      Shifts can sometimes be a bit long / sometimes i’m scheduled 30 hours sometimes 16

      Continue reading
      Co-op2019-09-08

      Co-op Response

      September 13, 2019 –

      It's lovely to hear that you would recommend us, thanks for your review.

      Continue reading

    2. "Okay"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Team Member in Glasgow, Scotland
      Recommends
      Negative Outlook
      No Opinion of CEO

      I have been working at Co-op part-time for more than 5 years

      Pros

      Good team Discount Flexible Busy Customer interactions

      Cons

      Standard Retail work Long Shifts

      Co-op2019-10-08
      3. Join the Co-op team
      See Our Latest Jobs

    3. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Team Member 
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I worked at Co-op part-time for less than a year

      Pros

      Great work atmosphere Plenty of overtime

      Cons

      Salary was a bit low

      Co-op2019-08-29

      Co-op Response

      August 30, 2019 –

      Thanks for your review, we're happy you enjoyed your time with us!

      Continue reading

    4. "Good place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Team Member in Kentish Town, England
      Recommends
      Positive Outlook

      I worked at Co-op part-time for more than a year

      Pros

      God place to work they value their employees

      Cons

      The working hours are awkward especially if you’re doing night shifts.

      Co-op2019-08-22

      Co-op Response

      August 23, 2019 –

      Thanks very much for your review, we are glad you felt valued during your time with us.

      Continue reading

    5. "Average workplace"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Team Member 
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I have been working at Co-op part-time for less than a year

      Pros

      Nice easy job if you’re looking for something part time or in college or university

      Cons

      No career progression and managerial staff think they’re above errors

      Co-op2019-08-29

      Co-op Response

      August 30, 2019 –

      Thanks for taking the time to leave a review. We have multiple personal development options for our store colleagues looking to progress. We would advise speaking to your manager about options available to you, such as 'Boost'.

      Continue reading

    6. "Good Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Team Member in Malvern, England
      Recommends
      Positive Outlook
      No Opinion of CEO

      I have been working at Co-op part-time for more than a year

      Pros

      Friendly people, Communication within the company is pretty good, Flexible hours, Good team

      Cons

      It is retail so avoid if you don't like customers or working unsociable hours (weekends).

      Co-op2019-08-14

      Co-op Response

      August 16, 2019 –

      Thanks for your review. It's great to hear that you enjoy working with the team.

      Continue reading

    7. "Good place"

      StarStarStarStarStar
      • Culture & Values
      • Career Opportunities
      • Senior Management
      Current Employee - Customer Service Team Member 
      Recommends
      No Opinion of CEO

      I have been working at Co-op part-time

      Pros

      Pay is good and flexible

      Cons

      Not enough hours Bakery dept is hard work.

      Co-op2019-08-14

      Co-op Response

      August 16, 2019 –

      Thanks very much for your review. We would always recommend discussing your current hours with your manager to see how they can support.

      Continue reading

    8. "Co-op Food Review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Team Member in Canterbury, England
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I worked at Co-op part-time for more than 3 years

      Pros

      Very inclusive and positive working environment where management valued all employees very highly.

      Cons

      More attention to be paid to better shift scheduling.

      Continue reading
      Co-op2019-07-25

      Co-op Response

      August 2, 2019 –

      We're really happy to hear you enjoyed your time with us. Thanks for your review.

      Continue reading

    9. "Not the best place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Team Member 
      Doesn't Recommend

      I worked at Co-op part-time for more than a year

      Pros

      * Long hours if you want money * Can always pick up shifts

      Cons

      * Unsociable hours * Normally short staffed and stressfull

      Co-op2019-07-26

      Co-op Response

      August 2, 2019 –

      Thanks for taking the time to leave a review - we appreciate all feedback.

      Continue reading

    10. "Not bad for a summer job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Team Member in Warwick, West Midlands, England
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I worked at Co-op part-time for more than 5 years

      Pros

      Free uniform Good pay for a summer job

      Cons

      Inconsistency in breaks Not much opportunity for progression

      Co-op2019-07-12

      Co-op Response

      July 19, 2019 –

      Thanks for leaving us a review, we appreciate your feedback.

      Continue reading
    Found 28 reviews
    </>Embed