Co-op "work life balance" Reviews | Glassdoor.co.uk

Co-op Employee Reviews about "work life balance"

Updated 18 Jun 2019

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Found 792 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
53%
Recommend to a Friend
68%
Approve of CEO
Co-op CEO Steve Murrells
Steve Murrells
153 Ratings
Pros
  • "good pay and not much pressure from work force(in 40 reviews)

  • "Nice customers and staff discount(in 30 reviews)

Cons
More Pros and Cons

Reviews about "work life balance"

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  1. "Team leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Moodiesburn, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Co-op full-time for more than a year

    Pros

    nice colleagues friendly customers and free parking

    Cons

    The coop knows nothing of work life balance, the way it treats staff is unethical and a disgrace. Constantly cutting staff hours, you feel physically ill by the end of your shift. No time to take proper breaks, manager expects too much and doesn’t care.

    Advice to Management

    Start telling head office that we are treated like slaves., share the shift rotation properly and fairly, rather than give priority to the inner circle

    Co-op2018-12-13

    Co-op Response

    February 4, 2019.

    Thank you for your review. It's great to hear that you enjoy working with your colleagues. I would suggest you speak with your Manager or Area Manager to discuss any issues you may currently have so that improvements can be made. ^Sam

  2. "Hard work ,a lot expected of you ,with few staff to achieve this."

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Co-op full-time

      Pros

      Good team work and manger works on shop floor with us.double discount after pay day.Friendly customers and good quality products.

      Cons

      Long hours Often working one on one ,with one staff on the till and one on shopfloor. Unrealistic targets and demands by higher management. Shoplifting and rude customers . Work/life balance.

      Advice to Management

      Invest in your stores and staff levels to make things better.

      Co-op2018-10-23
    • "No work life balance at all"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in London, England
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I have been working at Co-op full-time for more than 3 years

      Pros

      Looking after my clients and going home

      Cons

      No work life balance. No support from management. Lack of staff just makes for complaints! Lack of real manager. No job satisfaction. Not enough pay

      Advice to Management

      Steve Murrel needs to address lower management as they seem to be running remaining staff out the door!

      Co-op2018-09-30

      Co-op Response

      October 16, 2018.

      Hi, thank you for your review. You can always discuss issues with your Manager or Area Manager. We also have an Employee Assistance Programme for current colleagues which can be reached on 0800 069 8854. ^Sam.

    • Helpful (1)

      "No work life balance"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Store Manager/Team Leader 

      I worked at Co-op full-time for more than a year

      Pros

      Employee discount Workday passes quick compared to other places

      Cons

      Extremely poor work life balance. Senior level management expects miracles based on restricted employee hours. The only way to circumvent was for salaried managers to pull excessive hours beyond their contract. Even then it was thankless, you get more work thrown your way because now you were capable of meeting the expectations

      Advice to Management

      Review Compensation policies for the salaried management team.

      Co-op2018-08-28

      Co-op Response

      October 18, 2018.

      Thank you for your review. We're pleased to hear that you thought the colleague discount was of benefit. If you have concerns we would encourage you to contact our HR team. All the best with your future career. ^Sam

    • Helpful (1)

      "CTM 2 years"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - CTM 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Co-op for more than a year

      Pros

      Flexible and friendly management (mostly) able to get a good work life balance. Never any issues with store manager he was always very helpful and approachable

      Cons

      Particular staff in my store were obvious favourites and full time staff were condescending and got away with murder

      Advice to Management

      Crack down on full time staffs mistakes instead of blaming part time staff for everything. Call out inappropriate behaviour

      Co-op2018-08-03

      Co-op Response

      October 22, 2018.

      Thank you for your review. We are pleased to hear that you are happy with the work/life balance available to you. All the best with your future career. ^Sam.

    • "No better place to work.. one coop"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Store Manager in Leeds, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Co-op full-time for more than a year

      Pros

      The list can go on and on. Realistic working hours, realistic KPIs, fantastic praise when all is well yet very supportive when not so well, a great work life balance, fantastic networking and profession opportunities if you want them, if not opportunities to improve yourself to be the best as you are. Generous pay and regular reviews, great benefits, good pension, very approachable and supportive senior management and...

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      Cons

      If you are a positive person that can motivate yourself and your colleagues then there are no cons.. being an ethical and community basics retailer the coop doesn’t have the negativity and trappings that the PLCs and other supermarkets do

      Advice to Management

      Keep doing what we’re doing, keep listening and keep making us the best.

      Co-op2018-04-02

      Co-op Response

      June 8, 2018Social Media Content Planning Manager

      Thankyou for your review. It's lovely to hear that you're enjoying your role at our Co-op and would recommend it to others. It's great to hear you know we're listening to all our colleagues and continuously take on feedback to make improvements. I hope you continue to enjoy your role. ...

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    • "Co-op Financial Services"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Desktop Support Analyst in Manchester City Centre, England
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I worked at Co-op full-time for more than 10 years

      Pros

      Great culture and work/life balance.

      Cons

      Quite behind, technology-wise on the finance side (Insurance and previously Banking).

      Advice to Management

      The Performance Management system is too generic and should be completely overhauled to reward different business areas. E.g. not grading technical experts like eggs.

      Co-op2018-02-08

      Co-op Response

      March 1, 2018

      Thankyou for your review. It's great to hear you enjoyed your job at the Co-op over the 10 years. Regarding the Performance Management system, this is continuously being analysed so that it suits the needs for the majority of colleagues. ^Catherine

    • Helpful (1)

      "Quarter of a century...."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Team Manager in Brighton, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Co-op full-time for more than 10 years

      Pros

      I have met some fantastic people over the 25 years I have worked for them, people who live and breathe the 'Co-op difference'. The organisation is VERY people focused, but this sometimes stops at Area/Store manager level. If you are fortunate to work with a inspiring manager who really is 'Being Co-op' it is a fantastic place to work, with plenty of opportunity to do good in your community and your career, you just need...

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      Cons

      Unfortunately there are a lot of Managers in the society who are just that . . Managers and not Leaders! . . . stuck in an archaic way of running their area/store and still run on control & command, rather than inspiring their team, but I know the organisation is doing their best to expose and coach these managers to try a different way . . but you know what they say about (some) old dogs.

      Advice to Management

      Talk to & Listen to your colleagues on the front line (you rely on talkback too much it does not portray a true picture) ENGAGEMENT - ENGAGEMENT - ENGAGEMENT! you will get more productivity out of your colleagues if they are doing what they enjoy in a happy environment . . . sooo much more than any S3 principle. Also . . Keep 'Being Co-op' alive in store . . . its starting to slowly be put on the back burner on a...

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      Co-op2018-02-03

      Co-op Response

      March 19, 2018

      Thankyou for your review. Its' lovely to hear you like your career at Co-op and have a positive outlook for the future. Thank you for the advice on keeping Being Co-op alive, there are some big plans this year to do exactly that and to continuously engage colleague throughout the ...

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    • Helpful (1)

      "No work/life balance."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I have been working at Co-op part-time

      Pros

      10 percent off on purchases.

      Cons

      Scraping by on minimum wage Arragoant management Ckiques No work/life balance. Asked to scrape chewing gum off floor outside because we had a visit. Daily shoplifters we can't do anything about. No staff on a night.

      Advice to Management

      Show some respect.

      Co-op2017-12-20

      Co-op Response

      February 19, 2018Social Media Content Planning Manager

      Thankyou for your review. I'm sorry to hear you're not enjoying your job at our Co-op and don't think there is a work/life balance. I'd recommend speaking toy our manager about your hours if you're not happy with the contract you are working or the overtime you are taking on. Regarding ...

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    • Helpful (3)

      "Team Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Team Manager in Bristol, England
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I have been working at Co-op full-time for more than 10 years

      Pros

      People you work with are amazing overall

      Cons

      Work life balance, Bassically there is none if u want to work 50h + weeks only be paid 39 and on a low job this is the place for u. They under staff the stores purposely making it impossible to complete all the task they say need to be done affecting customer service and availability in stores. No reward and recognition for the hard work u do, don’t care about staff security...

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      Advice to Management

      Bring more people into stores most only need around an extra 20 to 30 hours and will make staff much happier, stores better and allow us to offer a better service and make place a nice place to work once again.

      Co-op2017-12-06

      Co-op Response

      February 19, 2018Social Media Content Planning Manager

      Thankyou for your review. I'm sorry to hear that you do not enjoy your job and would not recommend it to others. I'm concerned to hear about your claims that you are working over time and not being paid for it and ask that you raise this with HR immediately because this should not ...

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    Found 792 reviews