Coles Reviews | Glassdoor.co.uk

Coles Reviews

Updated Dec 6, 2019

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3.5
66%
Recommend to a Friend
66%
Approve of CEO
Coles CEO John Durkan (no image)
John Durkan
312 Ratings
Pros
  • "good pay and excellent conditions(in 137 reviews)

  • "flexible hours, lot of good staff to work with(in 79 reviews)

Cons
  • "Feedback from team members on ways to improve the department isn’t taken seriously(in 56 reviews)

  • "Long hours and lots of customers(in 51 reviews)

More Pros and Cons
  1. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Coles full-time

    Pros

    Great always great never bad

    Cons

    Nothing is bad always good

    Coles2019-05-30
  2. "Good place to work"

    StarStarStarStarStar
    Former Employee - Conveyancing Assistant 

    I worked at Coles full-time for less than a year

    Pros

    Friendly staff and nice office

    Cons

    Regularly make people redundent to save costs

    Coles2019-09-25
  3. "Great wages"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Coles part-time

    Pros

    Great per hour pay, easy job, flexible shifts.

    Cons

    Ruthless budgets means management can change a lot in a short space of time due to firings etc.

    Coles2019-03-29
  4. "goodfirst job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Coles part-time

    Pros

    Easy for a first time job

    Cons

    Sometimes understaffed during busy periods

    Coles2019-03-22
  5. "Good place to work but without consistent direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Procurement Specialist in Melbourne
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Coles full-time for more than a year

    Pros

    - Good pay, above industry standards - Good people - Dynamic environment -lots of fun activities

    Cons

    - No strategic alignment - Job didn't turn out to be the one that was communication, significantly different

    Advice to Management

    - Ask all stakeholders to stick to the strategy. All ships must sail in the same direction

    Coles2019-12-04
  6. "Good and Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coles Team Member in Mount Ommaney

    I have been working at Coles part-time for more than a year

    Pros

    Good pay, clean work environment, nice staff room and perks

    Cons

    Working pressure to perform at 100% all the time. Constantly rotating managers and pushing to always cut costs

    Coles2019-12-04
  7. "Fun friendly culture, but you need to know how to play the game"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Analyst in Melbourne
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at Coles full-time for more than 3 years

    Pros

    Competitive salaries, flexible working hours, fun teams and friendly culture.

    Cons

    Very political, promotion/recognition is all about managing perceptions and playing the game. Poor systems and processes and terrible decision making in terms of resource allocation.

    Advice to Management

    Land on a strategy and stick with it. Hire people where required rather than paying consultants a fortune on indefinite contracts.

    Coles2019-12-03
  8. "Part Time Team Member at Coles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Coles part-time for less than a year

    Pros

    Highly organized and Employee friendly firm.

    Cons

    Few working hours only for Team Members.

    Coles2019-12-01
  9. "Coles Deli Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Deli Assistant in Chermside
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coles part-time for more than a year

    Pros

    The pay is great and management are flexible

    Cons

    The hours can be quite early and late

    Coles2019-11-29
  10. "Nice place to work"

    StarStarStarStarStar
    Former Employee - Store Worker 

    I worked at Coles part-time

    Pros

    The pay and conditions were good

    Cons

    Customers were the largest con

    Coles2019-11-26
Found 1106 reviews