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Compare The Market Reviews
Updated 29 Nov 2023
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Full-time, Part-time
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Found 126 of over 129 reviews
72% Recommend to a Friend
73% Approve of CEO
Found 126 of over 129 reviews
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Recommend to a Friend
Approve of CEO
Mark Bailie
66 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "The flexible working is a big winner for me as it allows me to be both in the office and work from home, with the flexibility for school runs as and when I need it" (in 7 reviews)
Cons
- "The new CEO arrived and all but one of the board jumped ship and new appointments were made." (in 3 reviews)
- "I've never worked for any company that has done this well in the past, but having been through a few now, with different goals and different management teams, it always comes with a disproportionate degree of disruption and staff disgruntlement." (in 3 reviews)
- "I’ll just throw in a strong suspicion of cronyism where significant portions of senior leadership are being brought in from Sky." (in 3 reviews)
- 5.022 Nov 2023Anonymous EmployeeCurrent Employee
Pros
Supportive employer that really supports professional and personal development. Managers are easy to talk to Everyone is very welcoming
Cons
N/A at the moment as I am still relatively new
- 2.029 Nov 2023Data Privacy Governance ManagerCurrent Employee, more than 1 yearLondon, England
Pros
I've got to work with some lovely, enthusiastic people that are positive and always wanting to help get the job done. New management has just come into the data world that seems positive and looking to promote change and working at pace.
Cons
-The CEO is condescending and completely unwilling to take on board employee feedback despite running 'Q&A' sessions. Has been downright hostile to employees unreceptive to changes around office days. - teams seem to range from absolutely slammed with work to being bored with nothing to do. Seems that work allocation is uneven and poorly managed - for a tech company CtM feels quite rigid and not able to keep pace with competitors and other similar employers - London employees seem to be treated as second to Peterborough employees- office is not well equipped to deal with the number of staff with current office days, leadership have basically shrugged their shoulders as a response.
2 - 2.028 Sept 2023Data EngineerFormer Employee, more than 1 yearLondon, England
Pros
Great for complete juniors to the industry - the pace and amount of tech development is very beginner friendly. Amazing office location.
Cons
The pro of CtM being a great place for junior developers is a con for anyone who wants to be more than a junior engineer. If you're not on the right team doing the interesting work, you will do busy work that keeps you occupied but doesn't teach you anything other than what bad code and disjointed processes look like. You then won't be allowed to use that knowledge to actually improve anything because of the aforementioned busy work/red tape. Great if you want a slower pace of life, have other demanding responsibilities or want to invest your energy into your hobbies and passions outside of work. Really small learning and development budget - I think less than £200 per year. CtM also isn't great for female engineers; AFAIK they've really struggled to retain, develop or hire female talent in some engineering teams so there's teams with skewed ratios of inexperienced female juniors and more experienced (but not necessarily very technically proficient....) male engineers from whom they're supposed to be learning. This leads to power dynamics where both male and female juniors don't feel comfortable calling out (the abundant and often egregious) laddish behaviour for fear of losing the scant amount of technical mentorship available. In summary, start your career here by all means. Just don't expect to expect to get very good at what you do at CtM.
8 - 5.09 Aug 2023Anonymous EmployeeCurrent Employee, more than 10 years
Pros
Since new CEO appointment there is a clear and consistent strategy for growth. This is good for all stakeholders, keeps shareholders happy but also creates meaningful work for all colleagues and creates development opportunities. - benefits and pay are good and pay reviews are adjusted to support lower earning colleagues during cost of living crisis - talent development is high priority and learning and development is market leading - most people are aligned behind the vision and want the business to achieve its potential - communications are transparent (CEO probably tells people too much as he is criticised for that in these reviews) - focus on wellbeing with a gym onsite in Peterborough - evidence that hierarchy has been removed in many areas, particularly proud that organisation took some elite benefits away from senior management to fund private medical for all colleagues - excellent and affordable catering in Peterborough - amazingly talented team which means at every level you can learn from the best
Cons
The culture of the company can be a bit marmite. Most people love CtM and are committed but there are detractors that should just leave, for the sake of everyone else. It is very difficult to build a successful business 100% remote.
Compare The Market Response4moThank you for taking the time to leave a review, it's great to receive feedback and your summary of everything you think is great about working at Compare the Market makes us very proud to read. Our colleagues are hugely important to us and we spend a lot of time ensuring that what we offer is fair for all.
- 2.07 Sept 2023MarketingCurrent Employee, more than 1 yearLondon, England
Pros
- Flexible working (working overseas, working your own time, WFH), although compulsory 10 days per month in the office is a bit obscure - Very very nice people (probably one of the nicest people I have ever worked with)
Cons
- No structured pay reviews based on performance (they just decided from the top what percentage your salary will increase each year, and it is not based on your performance) - Too many senior people who have been with the company for way too long, and don't do much apart of talking and delegating tasks - 10 days mandatory office days is ridiculous (there's not enough space for everyone in the office and not enough meeting rooms) - Entry positions jobs are very underpaid
7Compare The Market Response3moThank you for your comments. We've spoken about ten days in the office at length in previous reviews, so won't repeat that again. We do have an annual salary review and bonus cycles. Achievement of bonus is dependent on individual performance as well as commercial targets, so please do speak to your line manager if you need more detail.
- 3.014 Nov 2023Graduate StudentFormer Employee, more than 1 yearLondon, England
Pros
Free breakfast, great London office, friendly and approachable colleagues
Cons
Product management and design are stagnating - executive management unwilling to improve website and insurance Q&A. Relies too much on advertising
1 - 1.017 Jul 2023Anonymous EmployeeCurrent Employee, more than 3 years
Pros
This company offers a range of perks like flexible working options, competitive pay and benefits, and a well-known and lovable brand.
Cons
The current management at CtM is disappointingly inhospitable and fails to uphold the brand's image and values. It's regrettable to witness how the C-Suite treats employees as expendable assets. Despite our efforts to implement effective strategies, their primary concern seems to be cutting costs through reduced headcount, solely to secure their own bonuses for the upcoming year. During the bi-weekly CEO live sessions, it's evident that he becomes increasingly irritable when faced with questions he prefers not to answer. His methods of communication and motivation are peculiar, to say the least, and it's clear that he lacks genuine interest in engaging with employees. The recent Glassdoor reviews have been overwhelmingly negative due to the inept handling of the Return to Office initiative. Whenever the topic is brought up, the CEO becomes visibly frustrated and annoyed. It's worth noting that the few positive reviews you come across are likely from senior individuals who have been instructed to counterbalance the abundance of negative feedback. This practice is deceitful and misleading
18Compare The Market Response5moThanks for your comments. To stress we never ask anybody to leave reviews, positive or negative. People have different opinions and we listen to all. Additionally, you may not be aware, but Glassdoor has strict processes in place to ensure their system is not manipulated.
- 3.09 Oct 2023ManagerCurrent EmployeePeterborough, England
Pros
Company provides plenty of additional things employers in the area dont, flexible working patterns (but who isnt these days), very very very cheap food offerings (lunches - hot pub style meal cheaper than a supermarket sandwich meal deal!) & free breakfasts, onsite gym at great value, free EV charging. Office is quieter Monday and Friday
Cons
Office is tired looking & needs updating. Pension scheme - supposedly benchmarked - it is poor, compared to other companies in the area. Leavers are not replaced so workload increasing. People are leaving due to workloads and stress level. 10 days in office per month requirement - most OK with it, but others will find every excuse not to come in.
1 - 4.023 Nov 2023Senior AnalystCurrent EmployeeLondon, England
Pros
Good benefits, positive outlook for the company.
Cons
Return to office lacks flexibility
1 - 3.013 Jul 2023ManagerCurrent Employee, more than 3 yearsPeterborough, England
Pros
I joined during lockdown and had high hopes as the interviews were great. Really good benefits for a Peterborough based company Office environment is good and lots of great events Some great people to work with
Cons
Heirarchy is rife and frustrating Some complacent, entitled people who have been here too long creates a barrier to collaboration and productivity Small company with lots of people who have been around a while can make promotions hard THE HOT TOPIC 10 days in the office a month isn't a big deal. The backlash is beacuse of the way is has been communicated and will be 'enforced' and 'tracked'. This has been handled so badly by the CEO and Directors, that even teams who have been doing it feel unengaged. The answers on here from the Company are repetitive and boring. People know what's in their contracts, but talking to people like idiots and patronising them will never go down well.
11Compare The Market Response5moWe welcome all reviews, whatever the content, as they always provide us with opportunities.
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Compare The Market has an overall rating of 3.9 out of 5, based on over 129 reviews left anonymously by employees. 72% of employees would recommend working at Compare The Market to a friend and 64% have a positive outlook for the business. This rating has decreased by -10% over the last 12 months.
72% of Compare The Market employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Compare The Market 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.
