Copytalk Senior Administrative Assistant reviews

1.0

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(1 total review)

Maree Moscati

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1 review
1.0
13 Sept 2017
Recommend
CEO approval
Business outlook

Pros

I loved the opportunity to make my own schedule and the flexibility that allowed with working a full-time job.

Cons

The pay was HORRIBLE. It starts at minimum wage and it is VERY difficult to meet the productivity standards to increase to higher pay. The company makes all types of claims on increased pay, but only a very select few reach those increased pay scales. Management is generally hands-off, but a LOT of pressure is put on "scribes" to increase their "X Factor" to a rate of 2 minutes (or better) per minute of audio. All in all, I worked for this company for over 4 months and never got to the golden grail and therefore never made over minimum wage. Considering I type over 80wpm, and always had EXCELLENT quality (i.e., little to no errors in grammar or formatting), that is very telling on how difficult it is for most people to make decent pay working for Copytalk.

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Copytalk Response
7y
Thank you for your honest feedback. We're pleased to know that you enjoyed our unparalleled schedule flexibility but disappointed that you were so unhappy with our pay model. Everyone has the same opportunity to make up to $13/hour but that takes focus and effort, regardless of raw typing speed. Everyone gets to Enhanced Pay at their own pace, but a few months is not long enough to get to the full $13/hour. From the beginning, we place special emphasis on creating and using macros as well as hotkeys and other efficiency techniques. Without using those tools, it's nigh impossible to get to 2.0XF or better. You are correct that there are select fast food jobs that may have a higher starting pay, but the nature of the job is what counteracts that. Our employees enjoy the benefit of getting to sit comfortably, not having to wear a uniform, and being left to their own devices.

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