Costa Employee Reviews about "long hours"

Updated 1 Apr 2020

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3.3
55%
Recommend to a Friend
67%
Approve of CEO
Costa CEO Jill McDonald
Jill McDonald
27 Ratings
Pros
  • "free drinks and 50% OFF on food while on shift(in 103 reviews)

  • "flexible and good pay for students(in 53 reviews)

Cons
  • "Long hours due to staff sickness that effects whole team(in 88 reviews)

  • "No cons unless you dislike hard work and a busy fast environment(in 42 reviews)

More Pros and Cons

Reviews about "long hours"

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  1. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Costa Barista in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Costa full-time for more than a year

    Pros

    Free coffee for staff every day.

    Cons

    Long hours which can be difficult.

    Continue reading
    Costa2020-02-08
  2. "Don’t progress past Barista Maestro (supervisor)"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager 
    Doesn't Recommend
    Negative Outlook

    I have been working at Costa full-time for more than a year

    Pros

    Free coffee on shift, countless hours on feet’s which are great if your aiming to make 10000 steps a day

    Cons

    Long hours, often doing unpaid overtime, no room for progression unless you knew the right people. Often left running a store whilst there’s no store manager and never given the chance to progress to store management yourself despite being capable.

    Costa2020-03-01
  3. "okay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista in Gloucester, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Costa part-time for less than a year

    Pros

    good work atmosphere but pay isnt great

    Cons

    long hours and standing on feet for the whole day

    Costa2020-02-19
  4. "nice"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Costa part-time

    Pros

    good staff and manager very nice

    Cons

    worked long hours when it was busy

    Costa2020-02-15
  5. "great"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cashier/Barista in Norwich, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Costa part-time for more than 3 years

    Pros

    Great place to work when a young person

    Cons

    Long hours For a young person

    Costa2020-01-29
  6. "Some benefits, reasonable pay, long hours"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Bath, England
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at Costa full-time for more than a year

    Pros

    Benefits including feel food points and discounts for a range of companies

    Cons

    Very long hours, too much pressure on staff

    Costa2020-01-18
  7. "Barista at costa"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista in London, England

    I worked at Costa part-time for more than a year

    Pros

    Proactive job with lots to do, good customer service experience

    Cons

    Long hours due to staff sickness that effects whole team

    Costa2020-01-16
  8. "Fab colleagues, tough hours!"

    4.0
    Former Employee - Barista 

    I worked at Costa full-time

    Pros

    You deal with many different personalities and situations, and it's great to meet people and get to know people. It can grow your confidence as you deal with a lot in a small team. My manager was great and you definitely feel like your part of the team. It was a great place to work as it gave my skills that I still use now.

    Cons

    Usually short staffed, so long hours and coming in on days off and cancelling annual leave was quite regular. Staff absenteeism and no shows are a problem too, probably due to the pay. You normally close down the shop in pairs, so if your colleague was slacking you'll be doing extra work just to leave the building on time.

    Costa2020-01-04
  9. "Not for me"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Teacher 
    Recommends

    I worked at Costa full-time

    Pros

    Qualifications, Experience, Good customer services, Food Hygiene, financial experience

    Cons

    Long hours, Uniform, Not flexible, Retention, Repetative

    Costa2020-01-18
  10. "Great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Costa full-time for less than a year

    Pros

    salary nice collegues good atmosphere i like it

    Cons

    long hours no breaks during shift

    Costa2019-12-01
Found 88 reviews