Costco Wholesale Reviews | Glassdoor.co.uk

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Costco Wholesale Reviews

Updated 22 October 2017
4,079 reviews

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4,079 Employee Reviews

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Pros
  • The pay and benefits are the best part about working at costco (in 326 reviews)

  • Overall a great company great benefits (in 622 reviews)

Cons
  • Lack of hours unless you're full time (in 208 reviews)

  • They say they don't work with other jobs schedules so if you're looking for part time like I was they will give you a hard time (in 180 reviews)

More Pros and Cons

  1. Helpful (1)

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee in Liverpool, England
    Former Employee - Anonymous Employee in Liverpool, England

    I worked at Costco Wholesale part-time (More than a year)

    Pros

    Very few.
    Cool If you like standing up all day and wearing jeans trainers T-shirts like college, And showing off about yourself. People good at sucking up and fit in with them get "extra" training. Not everyone treated same- supervisors like to play "god".
    Management OK.

    Cons

    Plenty. Not many weekends off some people can work 4 weekends in a row before they get a Saturday or Sunday off. Days off are split up. Dont do rolling rota need to check noticeboard for following week.
    At interview they play down the cleaning side of the job. Can put you anywhere even if it is not your normal role. A Lot of emptying the bins, litter picking the car park, cleaning the toilets, staff room, floors and cafe.
    There a lot of Immature and inexperienced dodgy supervisors who do favouritism. They go around with a clip board and give out orders here and there Like empty out the bins.
    No written handbook for each section, so dodgy supervisors can exploit workers.
    Only worth staying if you don't mind mopping sweeping cleaning wiping taking out the bins and keeping the toilets clean.

    Advice to Management

    Change job titles to "glorified cleaners".
    Dodgy supervisors get training on how to treat to workers.


  2. Helpful (2)

    "If you work hard you can gain promotion."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier
    Current Employee - Cashier
    Recommends
    Neutral Outlook

    I have been working at Costco Wholesale part-time (Less than a year)

    Pros

    Good pay after a few years of service.
    Potential for promotion.
    Good work environment.
    Dental allowance.
    Optical allowance.
    Always something to do / no standing round.
    Lots of departments to gain experience.
    Possibility to relocate.
    Can sometimes work extra hours depending on how busy store is.
    Costco tends to promote from within the business.

    Cons

    Starting rate of wage average.
    No praise or incentives to work hard.
    Lazy employees not dealt with.
    Over 4-8 years before you start to receive top rate or bonus.
    Can wait over 10 years before an employee gets full time.
    Have to be available 5am-10pm.
    No pattern in working hours.


  3. Helpful (1)

    "Assistant Warehouse Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AWM in Reading, England
    Former Employee - AWM in Reading, England
    Recommends
    Neutral Outlook

    I worked at Costco Wholesale full-time (More than 10 years)

    Pros

    Brilliant pay and benefits. That's it unfortunately.

    Cons

    Senior management level is VERY political. If your face doesn't fit then you will be subjected to what I would call bullying tactics by area and country managers.

    Advice to Management

    Base judgements on results and performance rather than an opinion.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "has slavery been abolished ? not at Costco"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in London, England
    Current Employee - Supervisor in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Costco Wholesale full-time (More than 10 years)

    Pros

    great ethics preached.fair wages with a good bonus after you have reached maximum hourly wage which take about six years to reach.

    Cons

    become a salaried employee and welcome back to slavery.no life you can call your own.This is meant to be a promotion but is just about getting cheap labour.there is no overtime rate or yearly bonus for you just as many hours they can get out of you at no cost to them but at the expense of your health. when you are hourly you are asked to clock out and carry on working,in theory you should get your time back in practice it is soon forgotten by management
    if they need you in and you have just worked seven days ,they tell you not to clock in that day,according to the handbook you should be paid double time on your eighth+ day .God forbid an accident happens to you when you have not clocked in.

    Advice to Management

    follow the hand book,but not just when it suits you.Give some respect to your workers do not treat them lie fools,even though they maybe for working for you.do not be afraid to get you hands dirty and help out sometimes.Its good to see management doing something to help out and not hiding in the office having coffee and cakes.


  6. Helpful (1)

    "Fair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Buyer in Watford, East of England, England
    Current Employee - Assistant Buyer in Watford, East of England, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Costco Wholesale full-time (More than 3 years)

    Pros

    Family environment, progression opportunities, experience different depts, open door policy,

    Cons

    Can be slow communication from top to bottom. No bonus at AB level and very little difference in pay from ICS to AB

    Advice to Management

    Very little pay difference from ICS to AB with a big jump in responsibility which is demotivating


  7. "Employe"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Leeds, England
    Former Employee - Anonymous Employee in Leeds, England

    Pros

    Close to home normal workers more helpful than management

    Cons

    Racist stupid too many chiefs management not helpful at all

    Advice to Management

    You lot got power trip


  8. Helpful (1)

    "Thoroughly enjoyed every minute"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Costco Wholesale part-time (More than a year)

    Pros

    lovely staff
    great training
    helpful
    lovely customers
    food court is awesome
    management friendly and approachable

    Cons

    tiring
    on your feet a lot
    not too much interaction with other 'teams'

    Advice to Management

    keep doing what you're doing


  9. Helpful (1)

    "Bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maintenance in Hayes, England
    Former Employee - Maintenance in Hayes, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Costco Wholesale full-time (Less than a year)

    Pros

    Ok pay, ok training, good breaks

    Cons

    Too many bosses all telling you to do something different at the same time so nothing gets done and then all you get is a serious telling off or sacked! Also everything has to be millimetre perfect or you get bollocked. High staff turnover as management are nasty uncaring and only care about pleasing the queen of the company.

    Advice to Management

    Become humane. Organise a chain of command and stop being scared to lose you own job by being nasty to your staff.


  10. Helpful (1)

    "abyssmal"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    wages and bonus nothing else at all

    Cons

    everything. never worked with a bigger bunch of fickle, backstabbing people in all my life.

    Advice to Management

    they don't take advice unless its from one of their favourites


  11. "company is very demanding and try to achive work with minimum number of employees and try to bully staff into doing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Costco Wholesale full-time (More than a year)

    Pros

    good salary and long term employment.

    Cons

    bullying managers , no proper PPE for workers ,with more than 6 to 7 forklifts operating on the floor staff is not encouraged to wear safety boots .forklift drivers are not trained by accredited trainers , threat of suspension and dissmissals for minor mistakes ,no training provided.

    Advice to Management

    get proper mamagement staff who know how to treat staff with respect.


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