Cotton On Reviews | Glassdoor.co.uk

Cotton On Reviews

Updated 22 Jul 2019

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Found 703 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
54%
Recommend to a Friend
72%
Approve of CEO
Cotton On CEO Peter Johnson
Peter Johnson
169 Ratings
Pros
  • "50% discount across all brands, flexibility with shifts (especially helpful for university students)(in 123 reviews)

  • "Great staff discount that can be used(in 76 reviews)

Cons
  • "Upper management can push unreachable expectations(in 54 reviews)

  • "Few hours for casuals if working in small store(in 31 reviews)

More Pros and Cons
  1. "Great place to work - although Upper Management an issue."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Cotton On full-time for less than a year

    Pros

    Paid fortnightly, decent discount, nice team to work with within actual store.

    Cons

    Upper Management, lack of structure, no discipline, lack of empathy, values disregarded. Poor work/life balance if Supervisor or Manager.

    Advice to Management

    Look after the staff more, actually take the time to understand what they do and how they operate before judging. Incentives for staff to come from Head Office and not from Managers own pockets.

    Cotton On2019-07-17
  2. "Typo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in Manchester, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Cotton On part-time for less than a year

    Pros

    Good pay and shifts are given out at least three weeks in advance.

    Cons

    They want you to ask to every single customers if they want to donate money to their foundation or if they want to buy hand cream. They really push you a lot on this kind of things even if customers clearly don't want to be bothered.

    Cotton On2019-03-29
  3. "Don’t care about staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Key Holder 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Cotton On part-time for less than a year

    Pros

    50% discount on all products

    Cons

    Don’t stick to contracted hours. Expected to do way more even when part time

    Cotton On2019-03-24
  4. "International"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Cotton On full-time

    Pros

    Flexiable working hours Good working friedns

    Cons

    managers are not good hours could be better

    Cotton On2018-11-08
  5. "retailer"

    StarStarStarStarStar
      Former Employee - Retail in Yishun New Town, North

      I worked at Cotton On part-time for less than a year

      Pros

      Its fun to be with the people around you and the chemistry built is just bubbly

      Cons

      When handling the store alone, its going to be hectic and must be able to work on a fast pace

      Advice to Management

      -nil-

      Cotton On2019-07-17
    • "Gonna miss my job."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Forklift Operator in Wacol
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I have been working at Cotton On full-time for more than 3 years

      Pros

      Ethnically diverse, welcoming, fun, family environment, catering

      Cons

      Some managers can be difficult to communicate with

      Advice to Management

      Be educated in every role that operates within the warehouse. They're all different in their own way and have their own sets of challenges and it would be nice to have the manager's understanding on how to address these issues individually

      Cotton On2019-07-17
    • "Good place to work for a first job"

      StarStarStarStarStar
        Former Employee - Assistant 

        I worked at Cotton On part-time

        Pros

        Great customers & great people

        Cons

        bad hours & bad management team

        Cotton On2019-07-15
      • "Expect to Never Have Free Time"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Sale Associate in Irvine, CA
        Recommends

        I have been working at Cotton On part-time for less than a year

        Pros

        Kind Employees great discount for all Cotton On brands Fun job Good for Seasonal

        Cons

        Management is irresponisible no one will cover each others shift they expect you to be free even on your off days to come in expect shifts until 4am during VM

        Advice to Management

        Have a steady schedule and try to have a full team

        Cotton On2019-07-12
      • "Fun but tiring"

        StarStarStarStarStar
          Current Employee - Anonymous Employee 

          I have been working at Cotton On part-time

          Pros

          Fun place to work at and nice colleagues Good staff benefits - discount on items

          Cons

          Very tiring when it gets really messy Quite underpaid - worked for 5 years and now a senior part-timer but hourly pay is still the same

          Cotton On2019-07-08
        • "Casual"

          StarStarStarStarStar
            Former Employee - Casual Sales Associate in Sydney
            Doesn't Recommend
            Neutral Outlook
            No Opinion of CEO

            I worked at Cotton On part-time for more than a year

            Pros

            Good benefits and good people

            Cons

            Nothing and nothing and nothing

            Cotton On2019-07-22
          Found 703 reviews