Crate and Barrel Reviews

Updated 30 May 2020

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3.4
53%
Recommend to a Friend
67%
Approve of CEO
Crate and Barrel Chief Executive Officer Neela Montgomery
Neela Montgomery
143 Ratings
Pros
  • "The work environment is enjoyable, and pay is good for the little work you do(in 78 reviews)

  • "Amazing Brand, Great product offering(in 72 reviews)

Cons
  • "You don't get your own desk if you're part-time(in 56 reviews)

  • "Job became all about getting credit cards(in 49 reviews)

More Pros and Cons
  1. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     

    I worked at Crate and Barrel

    Pros

    Fantastic friendly people, would highly recommend

    Cons

    Great atmosphere and working environment

    Crate and Barrel2018-08-22
  2. "Sales associate"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Crate and Barrel

    Pros

    very nice environment, good co-workers.

    Cons

    too many hours on your feet, and no free holidays.

    Continue reading
    Crate and Barrel2016-12-14
  3. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Department Specialist in Las Vegas, NV
    Recommends
    Positive Outlook

    I worked at Crate and Barrel full-time for more than a year

    Pros

    They really care and have great policies. Amazing product, amazing management.

    Cons

    Department Specialist was the job of 3 people.

    Crate and Barrel2020-05-31
  4. "Great Company to Work For!"

    5.0
    Former Employee - Furniture Sales Associate Manager 

    I worked at Crate and Barrel full-time

    Pros

    The culture and atmosphere are fantastic.

    Cons

    Management systems can use improving.

    Crate and Barrel2020-05-21
  5. Helpful (1)

    "She ain't what she used to be."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Furniture Sales Associate in Denver, CO
    Doesn't Recommend
    No Opinion of CEO

    I worked at Crate and Barrel full-time for more than 5 years

    Pros

    Clean work environment. Decent health plan for full timers. Employee discount.

    Cons

    Too many outdated business models. Heavily weighted on metric performance i.e. email/phone capture, credit card enrollment. Non-collaborative stick&carrot approach to management. Penny-on-the-dollar commission structure is decades old. Employee incentives have been reduced or eliminated.

    Continue reading
    Crate and Barrel2020-05-30
  6. "Great Company!"

    4.0
    Former Employee - Retail Sales Associate in San Francisco, CA

    I worked at Crate and Barrel part-time for less than a year

    Pros

    Good management, great co-workers, flexible schedule

    Cons

    Schedule conflicts, crowded store, need more help

    Crate and Barrel2020-05-13
  7. Helpful (1)

    "Crate and Barrel"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Visual Merchandiser in Houston, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Crate and Barrel part-time for more than a year

    Pros

    Great products, 30% discount, 401k

    Cons

    No full-time opportunities, just an army of part time employees so they don’t have to provide healthcare. Physically demanding. Not enough ladders. Storage in fire areas. Rodent issue.

    Crate and Barrel2020-05-09
  8. "Great place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Westport, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Crate and Barrel part-time for more than a year

    Pros

    The sales people I worked with were great. Everyone worked as a team to meet daily store sales goals.

    Cons

    Didn't get enough hours to work some weeks.

    Continue reading
    Crate and Barrel2020-05-06
  9. Helpful (1)

    "Good place to work"

    4.0
    Current Employee - QA Analyst in Northbrook, IL

    I have been working at Crate and Barrel full-time

    Pros

    Everyone is nice to work with

    Cons

    The technologies are behind and trying to catch up with the competition and not a lot of room to get promoted

    Crate and Barrel2020-04-30
  10. "Great Company and values"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Recommends
    Approves of CEO

    I have been working at Crate and Barrel full-time for more than a year

    Pros

    Good people to work with. Great company values that are put into practice.

    Cons

    Managers and sales team could be paid a little better

    Crate and Barrel2020-04-28
Found 1145 reviews