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Creative Artists Agency Reviews

Updated 17 July 2017
132 reviews

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3.3
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Richard Lovett
78 Ratings

132 Employee Reviews

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Pros
  • Great education into the entertainment industry (in 17 reviews)

  • Great place to be entrepreneurial (in 13 reviews)

Cons
  • low pay, long hours, hard to move up (in 30 reviews)

  • Extremely low pay and long hours (in 30 reviews)

More Pros and Cons

  1. "interview"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Creative Artists Agency (Less than a year)

    Pros

    Laid back interview, wasn't sure what to expect. was asked if i knew about the company. sounded like a good place to work for.

    Cons

    A lot of over time, not great pay, not the worst either. Lots of hours to work but again, i'd say it's worth it if its something you want to do.

    Advice to Management

    Better starter pay i guess. The staff are happy so I don't think its run all that bad. Great environment to work at. I enjoyed it.


  2. "Territory Agent Assistant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Creative Artists Agency full-time

    Pros

    Great company with reach in multiple areas of work.

    Cons

    Tough company to grow with; promotions are often few and far between.


  3. Helpful (1)

    "Assistant for 2 years - SO GLAD I GOT OUT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant
    Former Employee - Assistant
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Creative Artists Agency full-time (More than a year)

    Pros

    - Impressive clientele
    - Benefits offerings are pretty good (EEO medical plan has no monthly fee)

    Cons

    - Hours (9:30-7:30pm ET and overtime for mornings and/or evenings is still expected)
    - Lack of flexibility (no work-from-home, difficult to take vacation time - they will reject vacation requests!)
    - Pay ($12.50 an hour for the level of work done/asst educational backgrounds is absurd)
    - Expectations (very very high, many assts feel like they're failing every day no matter how hard they're working/how long they're staying though they don't admit it easily)
    - Atmosphere (very cold and rigid, even the design is very glass/marble and stuffy)

    Advice to Management

    - I know it's a Hollywood culture thing but please try to make assistants/mailroom clerks/floaters feel more included in the culture/company success. They work their butts off to try to please agents and many aren't rewarded for continuous efforts and eventually give up because they can't afford to keep being paid so poorly. At least provide a sense of dignity by including them in more meetings or something so they don't always feel like second-class citizens.
    - It is evident that the mailroom clerks and floaters who are quickly promoted to assistants are not the ones from diverse backgrounds (at least in 1 office location) pay attention and stop this.
    - Communicate management changes (Ex. change of bosses) directly and acknowledge that these affect an assistant's daily life, not acknowledging that formally is disrespectful, or even asking an assistant how you can help with a transition.
    - So much talk about values but they're not really done on a day-to-day basis. Many agents can be hostile towards each other, even in front of assistants.


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  5. Helpful (3)

    "Not for the sane"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant in New York, NY (US)
    Former Employee - Assistant in New York, NY (US)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Creative Artists Agency full-time (More than a year)

    Pros

    If you're considering an assistant position at CAA, I'll make this easy for you. This job is for someone who:

    -Is absolutely certain they want a career in entertainment/want to be an agent. It's way to stressful if you're not even sure it's your passion.
    -Absolutely LOVE to network/mingle/go to lunches with people. People who want to focus on their work and aren't interested in networking will not be successful here.
    -Doesn't take things personally. You should be able to deal with your boss'/other execs' insane mood swings and ego trips without hesitation.
    -Has never had another real job. This is very much an entry-level position in the sense that it teaches you what NOT to look for in the future. If you can survive CAA, you can go anywhere.
    -Is willing to put in at least a year on someone's desk (they do not encourage you to interview for another desk unless you've put in that amount of time). And if you're absolutely certain you want to be an agent in your department, you must be willing to be an assistant for as long as it takes. Some people enter the training program after 4 years on a desk, some after 2, and some after 1, but there's no real way of telling. Again, you must have tunnel vision if you expect to be successful.
    -Is willing to put up with the high school environment/cliques/fratty behavior in exchange for cool events, meeting famous people, and rubbing elbows with very talented folks (this is definitely a plus).

    Cons

    DO NOT take this job if you:

    -Expect to be treated like a human being. Taking time off is not encouraged, and if you must miss work you have to arrange for a floater to cover your desk, which comes with added stress.
    -Are looking for something that involves more than admin skills. 80-90% of your job will be scheduling meetings, coffees and calls. It's very rare to be involved in high-level thinking of any kind.
    -Are not certain that you like your potential agent. You will be chained to them 10 hours a day, 5 days a week (and on the weekends too if you have a crazy one). Your experience at CAA depends greatly on whether or not you have a good boss, so choose wisely.
    -Have ever been paid more than $13/hr.
    -Have trouble drinking the Kool-Aid. A lot of people are unhappy there but refuse to complain about anything because saying anything but great things about CAA is seriously frowned upon. They silently put up with A LOT just to have the CAA name on their resume, which means nothing will ever really change for the better.

    Advice to Management

    -Pay people a living wage. You would think this was common sense but it's so easy to pay people poorly that nothing will ever change.
    -Listen to the assistants. Just because we're not agents doesn't mean we don't have valuable thoughts. Stealing their ideas and passing them off as your own sucks too. Also, some agents are jealous or competitive with their assistants, which is highly unproductive.
    -HR is friendly with agents. Assistants should be careful what they say to them.
    -Being an assistant for years then going back to the mailroom for the "training program" is laughable. The only thing that's good for is creating a bonding experience with others because of how horribly they're treated. And you definitely don't need a college degree for that. The entire system needs an overhaul, but it's doubtful that will ever happen because it benefits the people at the to keep it the way it is.


  6. Helpful (1)

    "Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant in New York, NY (US)
    Former Employee - Assistant in New York, NY (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Creative Artists Agency full-time (More than a year)

    Pros

    Access to events, teaches you solid work ethic, credibility in the marketplace and for career growth

    Cons

    Low salaries and you are unable to negotiate, no matter how hard you work. All assistants, mail room and receptionists make the same exact thing.


  7. "Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Agent in New York, NY (US)
    Former Employee - Agent in New York, NY (US)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The industry contacts are great, connections and industry insiders can help you to make it in hollywood for sure. Great place to start.

    Cons

    Very low salary and minimal if any benefits for everyone except agents and executives. Tough atmosphere and very stressful for the vast majority of people and they have a very high turnover because of the stress level. Lost of big egos as well.

    Advice to Management

    Listen more to your low level employees because many of them have great ideas have they have never had a chance to express them and perhaps be more upfront about the crazy long hours that everyone expected to do even people who barely make a living at all.


  8. Helpful (1)

    "Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant
    Current Employee - Assistant

    I have been working at Creative Artists Agency full-time (More than a year)

    Pros

    Opportunities to work closely with important industry insiders, a good platform to oversee the trend of the entire entertainment industry.

    Cons

    Very poor pay for assistants here. Limit space for growth. Your future is mainly controlled by your boss.


  9. "n/a"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Creative Artists Agency full-time

    Pros

    The experience is something you'll never forget.

    Cons

    The long hours & overtime you will have to put in for low pay.


  10. "Great Learning"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Creative Artists Agency full-time

    Pros

    great learning environment, no place like it

    Cons

    hard job, very challenging. the


  11. "Great company to work for"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Creative Artists Agency full-time

    Pros

    Great culture and work environment

    Cons

    A little hard to advance up

    Advice to Management

    little hard to advance up


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