DFS Furniture Reviews
Updated 10 Jun 2021
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Found 145 of over 152 reviews
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Recommend to a Friend
Approve of CEO
Tim Stacey
20 Ratings
Pros
"Hard work and being good at your job are rewarded in the commission structure" (in 9 reviews)
"I find that everyone is very approachable all the way through the top level and although we are a huge business DFS has that family feel" (in 7 reviews)
Cons
"long hours, robotic, heavy sales driven" (in 15 reviews)
"work life balance can be hard if you aren’t strict with your time management" (in 9 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee★★★★★
Pros
Excellent team, lovely office, supported by Managers, excellent benefits.
Cons
Some work during holidays, but this is the same in all retail envionments.
- Former Employee★★★★★
Pros
Hours and pay were great.
Cons
Nothing to mention. It was great.
- Current Employee, more than 5 years★★★★★
Pros
The pay is pretty good aslong as you hit targets
Cons
Long hours, high pressure targets, run on skeleton staff so you barely get time for a lunch break sometimes. no consideration for work life balance.
Continue reading - Current Employee★★★★★
Pros
It is possible to earn a decent amount if you sell a substantial amount and sell all the extras as well. The customers are usually pleasant to deal with.
Cons
It is shocking to see that DFS senior management do not care at all about their staff. During the recent Covid-19 tier 4 restrictions, where non-essential shops must close, DFS still forced employees to come to work. Given that the store is not open, why are they requiring the staff to put themselves at risk? Furthermore, when the store is open, sales morning briefings mean that staff HAVE to come in 1 hour earlier than our contract states. This is unpaid! If DFS requires staff to come in for morning briefings as it is part of the job, then you should be paying your staff for this. Store managers and area managers are also excessively rude to their staff. If any sales staff have any questions, managers tell them to 'go away and figure it out yourself'. Senior management also incessantly keep repeating about selling extras to customers, and in order for them to hit their management targets, are willing to lose a sale as long as it does not hurt the conversion figures.
Continue reading - Current Employee, more than 10 years★★★★★
Pros
Great company to work for
Cons
Long hours to get the job done
- Former Employee, less than 1 year★★★★★
Pros
Good opportunity to make money everyday
Cons
Rarely home before 9pm, easy to lose commission
- Former Employee, more than 10 years★★★★★
Pros
Great training for all departments. Sales and Management Training is excellent.
Cons
Working long hours, bank holidays, weekends and evenings.
Continue reading - Current Employee★★★★★
Pros
Good company values to an extent
Cons
Very childish, gossipy and make you feel uncomfortable
- Former Employee, more than 3 years★★★★★
Pros
Great good job enjoyed it
Cons
No cons was always good
Continue reading - Current Employee, more than 3 years★★★★★
Pros
High yearly income Kpi are quite easy Close to home
Cons
Lot of hours Low basic salary so hard when buying a house as they don’t accept commission as yearly income Lack of credit if you are a constant good performer, sold dream of progression but never happens
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