DFS Furniture Reviews

Updated 10 Jun 2021

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Found 145 of over 152 reviews

3.2
52%
Recommend to a Friend
62%
Approve of CEO
DFS Furniture CEO Tim Stacey (no image)
Tim Stacey
20 Ratings
Pros
  • "Hard work and being good at your job are rewarded in the commission structure(in 9 reviews)

  • "I find that everyone is very approachable all the way through the top level and although we are a huge business DFS has that family feel(in 7 reviews)

  • Cons
  • "long hours, robotic, heavy sales driven(in 15 reviews)

  • "work life balance can be hard if you aren’t strict with your time management(in 9 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Great Team and envionment

      10 Jun 2021 - Office Administrator in Cardiff, Wales, Wales
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent team, lovely office, supported by Managers, excellent benefits.

      Cons

      Some work during holidays, but this is the same in all retail envionments.

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    2. 4.0
      Former Employee

      Great

      4 Jun 2021 - Store Assistant in Clifton, Nottinghamshire, East Midlands, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Hours and pay were great.

      Cons

      Nothing to mention. It was great.

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    3. 3.0
      Current Employee, more than 5 years

      Pressure

      9 Jun 2021 - Sales in Ipswich, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The pay is pretty good aslong as you hit targets

      Cons

      Long hours, high pressure targets, run on skeleton staff so you barely get time for a lunch break sometimes. no consideration for work life balance.

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    4. 1.0
      Current Employee

      Do not care about the staff at all!

      4 Jan 2021 - Sales Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It is possible to earn a decent amount if you sell a substantial amount and sell all the extras as well. The customers are usually pleasant to deal with.

      Cons

      It is shocking to see that DFS senior management do not care at all about their staff. During the recent Covid-19 tier 4 restrictions, where non-essential shops must close, DFS still forced employees to come to work. Given that the store is not open, why are they requiring the staff to put themselves at risk? Furthermore, when the store is open, sales morning briefings mean that staff HAVE to come in 1 hour earlier than our contract states. This is unpaid! If DFS requires staff to come in for morning briefings as it is part of the job, then you should be paying your staff for this. Store managers and area managers are also excessively rude to their staff. If any sales staff have any questions, managers tell them to 'go away and figure it out yourself'. Senior management also incessantly keep repeating about selling extras to customers, and in order for them to hit their management targets, are willing to lose a sale as long as it does not hurt the conversion figures.

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      3 people found this review helpful
    5. 5.0
      Current Employee, more than 10 years

      Survey

      28 Apr 2021 - General Manager in Sidcup, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      Long hours to get the job done

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    6. 2.0
      Former Employee, less than 1 year

      Good comish awful hours

      25 May 2021 - Sales Associate in Oxford, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good opportunity to make money everyday

      Cons

      Rarely home before 9pm, easy to lose commission

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    7. 4.0
      Former Employee, more than 10 years

      Excellent Training and Development

      15 Apr 2021 - General Manager in Bristol, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great training for all departments. Sales and Management Training is excellent.

      Cons

      Working long hours, bank holidays, weekends and evenings.

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    8. 2.0
      Current Employee

      Childish

      24 May 2021 - Sales Administrator 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company values to an extent

      Cons

      Very childish, gossipy and make you feel uncomfortable

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    9. 5.0
      Former Employee, more than 3 years

      Great

      16 Apr 2021 - Administrative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great good job enjoyed it

      Cons

      No cons was always good

      Continue reading
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    10. 4.0
      Current Employee, more than 3 years

      Secure job good wage

      18 Mar 2021 - Sales in Birstall, Yorkshire and the Humber, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      High yearly income Kpi are quite easy Close to home

      Cons

      Lot of hours Low basic salary so hard when buying a house as they don’t accept commission as yearly income Lack of credit if you are a constant good performer, sold dream of progression but never happens

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    Viewing 1 - 10 of 145 Reviews

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