DFW International Airport Reviews | Glassdoor.co.uk

DFW International Airport Reviews

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Found 161 reviews

2.3
StarStarStarStarStar
Rating TrendsRating Trends
31%
Recommend to a Friend
40%
Approve of CEO
Sean Donohue
78 Ratings
Pros
  • "Everyone respects the work life balance(in 11 reviews)

  • "Excellent place to work, great benefits, and provides a wonderful work life balance(in 11 reviews)

Cons
More Pros and Cons
  1. Helpful (7)

    "Major issues in the Airport Security Department (DFW police)"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airport Security Officer in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DFW International Airport full-time for more than 2 years

    Pros

    A few good people Haven't had a check bounce yet

    Cons

    Total disregard for officers. No empathy for officers. Will abuse officers and then expect officer to be at their beck and call like nothing happened. Unfair treatment between the many and the few Good ole boy system Unfair employee evaluations Constantly lie to officers. Laughing stock of the Department of Public Safety. 25 officers resigned last month alone, over 100 resignations within 1-1.5 years. Management is...

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    Advice to Management

    Hold on tight to those pedestals you are perched upon because karma will come around eventually.

  2. Helpful (1)

    "DPS Fire"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Firefighter/EMT 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DFW International Airport full-time for more than 6 years

    Pros

    Excellent place to work, great benefits, and provides a wonderful work life balance. I’m overwhelmed by the amount of growth I’ve seen here during my career. I honestly think this is a very good place to work and I’m proud to say I work here.

    Cons

    There are no real cons with this organization. I’ve learned in my adult life, that it’s the people that make the experience what it is. I work with and around some really good people. Reading through some of these reviews makes me thankful that I work for the department that I do.

  3. "Valet"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Valet Driver in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at DFW International Airport part-time for more than 4 years

    Pros

    Opportunity to operate new, expensive luxury vehicles.

    Cons

    Pay is too low

  4. Helpful (11)

    "Morale as high as Government workers in a shutdown not getting paid"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Department of Public Safety-ASD in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DFW International Airport full-time for more than 2 years

    Pros

    *Very good time off package, an additional week more than most companies. Most companies provide newer employees 1-2 weeks, however DFW provides 3 weeks from day one. *The onsite gym is a great asset to employees. * Option to bid shift that is conducive to ones schedule. * This year provided a bonus of $300 and up paid to all employees who's rating was meets expectations and above.

    Cons

    * Attitudes are the pits in this department, I never have witnessed anything quite like it, and that includes two tours of duty. * Management and supervision are much to blame for such dysfunction, chaos, and poor attitudes. Veteran employees can provide details on decades of mis-management and questionable acts. I believe this dept is on its 4th or 5th head manager, others have all been terminated or forced to resign...

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  5. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DFW International Airport full-time for more than 9 years

    Pros

    Overall a very great place to work. Many opportunities and challenges to develop yourself with support from managers, HR and internal department training.

    Cons

    I don't suppose any place is perfect. Pay is high when benchmarked against other public entities but not when benchmarked against private industry. Nonetheless, I chose to stay due to the challenging work, company investment in my development and colleagues that support one another.

    DFW International Airport Response

    December 28, 2018DFW International Airport

    Thank you for taking the time to provide feedback. We appreciate you sharing your perspective and that you find your role challenging and rewarding. We are also pleased to hear that you are taking advantages of the development opportunities the Airport offers. After doing an extensive ...

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  6. Helpful (9)

    "Most immature people I've ever worked with"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at DFW International Airport full-time for more than 2 years

    Pros

    Managers try to make the work interesting and rewarding

    Cons

    Coworkers act like 3rd graders. Constantly yelling across the work areas, having chats next to your desk. The company recently had mats installed in the men's rooms because male employees urinate on the floor. Male employees also don't wash after using the restroom. It's like working with a bunch of 9 year olds.

    Advice to Management

    Make managers' raises dependent on their employees' conduct.

    DFW International Airport Response

    December 28, 2018DFW International Airport

    Thank you for taking the time to provide feedback. We will share this feedback with our teams and look at addressing the restroom issues. If you wish to give more input or have ideas on how we could help these employees thrive in our working environment, please contact your Manager ...

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  7. Helpful (10)

    "Airport Security"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Security Officer 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at DFW International Airport for more than 4 years

    Pros

    Good Benefits Good Pay It's not a desk job The officers in security are great people with few exceptions. Most people are friendly and reliable. Trust what they tell you, good or bad.

    Cons

    This is the definition of mismanagement. The turnover is nearly 10 percent every quarter in this department. The employees are treated horribly and no one cares. Employees are forced into overtime, except for the managers who forced the mandatory overtime. There is no 'Lead By Example' in this department. If you have an issue, the airport will quickly tell you to contact human resources. If you ever try to, your HR...

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    Advice to Management

    Nothing will ever come of this review, but I will still give my advice. Take away hiring and promoting from the department completely. These managers and supervisors should have zero say in who gets a job in the department. They have shown many times that they do not care about knowledge and experience. The favoritism is ridiculous. Completely rewrite your standard operating procedures. They are all out of date...

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  8. Helpful (11)

    "Constant battle between "The haves" and "Have nots""

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at DFW International Airport full-time for more than 6 years

    Pros

    Excellent opportunity at witnessing politics at there best and picking up skills not to become entangled in such activities. Great health insurance, yet pricey. Very stable and secure employer.

    Cons

    I have been working for the last 19 years at several employers in my lifetime thus far and I have never witnessed such hostile and general poor relationship between management and workers. The superiority complex that supervision all the way to the top have is off the chart. The Airport has a tuition reimbursement package which is good, however they do not have a good process for employees to promote into other job...

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    Advice to Management

    Possibly bring in an outside, unaffiliated consultant service to research, interview employee's, and chart positives and negatives outlining solutions. Reevaluate merit increases for employee's and compare with higher public and private entities. Simmilate a better process for current employee's to promote and freedom to move within the organization. Become more transparent and create a public chart detailing how...

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    DFW International Airport Response

    December 28, 2018DFW International Airport

    Thank you for taking the time to provide feedback on your experience here at DFW. We appreciate you taking your time to do so. We are committed to improving our benefits - just this year we contributed an additional $5 million to employee retirement plans and waved employee health ...

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  9. Helpful (2)

    "good place to work as long as you get a good manager"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DFW International Airport full-time

    Pros

    great employee benefits, free full gym exrtracurricular activities like volleyball tournaments,etc

    Cons

    many bosses don't know what they are doing and are not management material. Little accountability for those that do not carry their weight

    DFW International Airport Response

    December 14, 2018DFW International Airport

    We are glad to hear you enjoy our excellent benefits program, including our LiveWell facility. We thank you for taking the time to provide feedback. We do have leadership programs that management is asked to consider and will continue to grow in the coming year. If you bear with us ...

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  10. Helpful (15)

    "DFW dps security"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Security Supervisor 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at DFW International Airport full-time for more than 20 years

    Pros

    The pay and benefits. Live well program

    Cons

    Management, well the new management found the only way to mess things up more. They have now done away with the fto training section. This has led to a breach already. As well they are now stick new officers in the field with no experience or help. This as well has led to problems. The new management has empowered the people causing these problems.

    Advice to Management

    Save your big paychecks you are going down the same road that the last three got replaced for.

    DFW International Airport Response

    November 1, 2018DFW International Airport

    Thank you for taking the time to provide feedback. When senior leadership makes decisions, many factors come into play. One of them is the way it will impact all of our employees. We often have to establish long-term business decisions that could have negative implications in the ...

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Found 161 reviews