Danwood Group Employee Reviews about "danwood"

Updated Sep 20, 2017

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Found 15 of over 76 reviews

2.7
32%
Recommend to a Friend
33%
Approve of CEO
Danwood Group CEO Wes Mulligan (no image)
Wes Mulligan
16 Ratings
Pros
  • "Great team of people, many of whom have worked with Danwood a long time(in 11 reviews)

  • "I work within a department which is supportive of each individual and has great team dynamics(in 3 reviews)

  • Cons
  • "I wouldn't recommend Danwood to anyone seeking long term employment(in 8 reviews)

  • "no pay(in 3 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "danwood"

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    1. 5.0
      Former Employee

      A great team to have worked with...

      Jul 7, 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team of people, many of whom have worked with Danwood a long time. Lots of training & support available.

      Cons

      Management to employee ratio - too many managers & a lot of red tape.

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    2. 4.0
      Former Employee, more than 3 years

      Best wishes to all, hope you are successful and happy in your life.

      Sep 20, 2017 - Sales Manager in Leeds, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good people, worked with mostly excellent colleagues, could of been an excellent business. Danwood customers be diligent please.

      Cons

      Bad management, they didn't have a clue what they were doing, but of course it's not there fault it's ours, we were useless, not.

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    3. 4.0
      Current Employee, more than 10 years

      Danwood

      May 11, 2017 - ITOL Technical Trainer in Lincoln, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Danwood look after there staff

      Cons

      Uncertain times after takeover no communication.

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    4. 1.0
      Current Employee, more than 3 years

      There may be trouble ahead! !!!

      Feb 20, 2017 - Account Manager/Sales Executive in Leicester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Was a good company when I joined..sold the dream of a progressive company and going places. .load of tosh..

      Cons

      What is going on with Danwood? Initially stop the leaking of accounts. ..Now ridiculous targets no one is hitting. .so no commission in sight. . So much pressure on the sales force. . Are they just clearing the way for a smooth take over by pressuring the staff to leave and not having to pay redundancy packages? Well I'm not going. .waiting for the knight in shinning armour to ride in.

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    5. 1.0
      Former Employee

      I wouldn't recommend Danwood

      Feb 16, 2017 -  in North Hykeham, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are certain departments who seem to have a good sense of professionalism, specifically the PM function. However, the pros are minimal outside of that. And for all of the quality in some areas, the weaknesses elsewhere unfortunately counter the quality.

      Cons

      Many and varied. The senior management, whilst giving the impression of unity and harmony seem to be devoid of any real strategy. Rushing into decisions around structure and functional setup, inevitably poor decisions are implemented and quality personnel are left disillusioned or worse, made redundant or moved into unsuitable roles. The management team are not unified in their approach and it is almost encouraged for departments to be working to conflicting processes with no cognitive process through the customer lifecycle. In management meetings I have heard colleagues in senior positions talking negatively about customers and the complaints raised, rather than looking at root cause analysis and resolving underlying issues. The culture in these meetings is to seek blame internally and point score, rather than taking an objective and balanced view of process improvement and customer service. Management reporting is inconsistent and often contradictory. There's no real understanding of master data and a single source of data. and reward and recognition is not consistently applied with some departments rewarded for unremarkable results and others continually overachieving with little or no recognition. Ultimately, by consistently backing the old school employees, the business is not allowing itself to move forward. Inevitably this will end with closure because the current operating model is simply not tenable. I wouldn't recommend Danwood to anyone seeking long term employment.

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    6. 2.0
      Current Employee

      Current Overview

      Aug 16, 2016 - Anonymous Employee in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It appears the management are trying to sell the business so hopefully we will get somebody in senior management that understand our industry and a marketing team that is a help rather than a hindrance, they have no drive to gain new business only damage limitation.

      Cons

      There is a general lack of job prospects and in the long term i doubt if many of the same faces will still be with Danwood, they will either have jumped or been pushed. The business is being hollowed out and most of the senior management lack the grit to challenge the changes which are crippling productivity.

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    7. 1.0
      Former Employee, more than 10 years

      In Terminal Decline

      Jul 10, 2016 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Firstly, it is interesting to read the reviews on this site from the latter half of last year with a very common thread. Then suddenly this last 6 months a flurry of positive reviews after the Marketing and Strategy Director comments on the views in this site… I wonder who may have encouraged these more recent positive reviews. However, apart from this it is a very good set up that could be market leading, however, the whole is far less than the sum of its parts Some really capable people still battling away to keep the thing afloat As a salesperson you could, before they started trying to renege on every large commission cheque, or just surreptitiously not pay it, earn some excellent money They do have some really good “Corporate Benefits” however, by the time they administer them to you, you feel like you might have well have paid for them It could be great, but with the PE backers sucking the life (and the cash) out of the business there is no investment in what really matters.

      Cons

      A top tier of management so divorced from the reality of the business beneath them that it is frightening. A huge layer of cost who lie about the state of the business they run, claiming inflated revenue figures when the reality is now far less. A huge number of devices vanishing from the MIF every month and high quality people (the only ones really capable of turning the oil tanker) leaving rapidly with the talented ones only remaining because their stock rises with every one that departs. Sales leadership (it is a joke to call it that) with no vision, no creativity and really very little ability for the most part. Or, in denial to the issues, fearful for the wrath of the bully boy mentality that governs them and/or just yes men taking the money and praying for the sweet mercy of the pending sale! A service division trying desperately to do the right thing for the customer at the coal face and even up to regional director level, but with none of the autonomy or freedom to do what is really required. Processes that strangle the life out of the simplest task, making the business cumbersome and it impossible to deliver what is required to stem the tide of customer exodus and begin to rebuild the base and business. Processes that start with a flip chart headed with “What do Danwood need” then worked from there to implementation, with little thought for, oh yes we forgot them, the customer. IT that just doesn’t work, enough said! Employees that on the whole feel demotivated. Sure, there are pockets of people who I am sure feel happy in their work, but in the sector of the business I worked within they were non-existent. The business is also totally in denial as to what it should be; a sales focused operation that feeds the service engine, looks after customers well and retains them. However, since the issues in late ’12 early ’13, “sales” is a dirty word in this business. Which for want of a better anology is like a supermodel that refuses to be vain. It just doesn’t work. I have talked above about the “customer” (well those that are left), probably more in this review than in the last 12 Board Meetings…. But really they have been forgotten, hence why they are leaving in droves. It really isn’t that difficult, use your scale, your resources and what should be market leading vendor relations to provide a superior customer proposition, look after them well and drive net promotion within your base to win new business. A concept far to menial to the “leaders” of this business, if it doesn’t require a spreadsheet with at least 20 tabs and a PowerPoint with 50 slides (of extracts from the excel spreadsheet) then it is a bad idea.

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    8. 5.0
      Current Employee, more than 1 year

      Progressive thinking company with big appetite

      May 23, 2016 - Campaign Manager in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Danwood offer a range of opportunities from personal development through to professional development offering a range of free courses and training sessions. The business itself is progressing from historic 'shifting tin' business to a document management life-cycle service provider which is an exciting time to be involved.

      Cons

      Internal networking could be improved with so many people joining the business it can often be hard to stay on top of who does what.

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    9. 4.0
      Former Employee, more than 1 year

      On the up

      May 17, 2016 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly and very capable people Competitive salary Great cooperation both inside and between teams, Flexible work culture with no micromanagement. Staff are generally trusted and empowered. HR seem to be very on the ball and genuinely passionate about improving benefits and making Danwood a good place to work. I respected the way the company didn't shy away from its previous difficulties and is making real effort and progress to improve Danwood as a place to work. There is a genuine sense of optimism and progress.

      Cons

      Now a very lean organisation, so the workload can be a bit manic. Quite a bit of firefighting as a result. IT can be downright obstructive at times. If you want something that isn't standard, even with business justification and department head support, you simply hit a wall. Pension contribution is bare minimum legally allowed. Although Bregal (the VC firm who own it) are showing real commitment to developing and growing the business, they will of course one day execute their exit strategy, whatever it may be.

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    10. 3.0
      Current Employee

      Danwood

      May 16, 2016 -  in Lincoln, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I work within a department which is supportive of each individual and has great team dynamics. I've been given opportunities to progress my careers within Danwood and have had full support and recognition from my manager. Danwood is always looking at ways it can improve employee relationships and value the opinion of each employee - regardless of who you are.

      Cons

      There is always change happening somewhere as Danwood are looking at improving which means adapting your role to evolve, however this is also positive as learning a new process can always be a challenge but you can adapt with it. It would be nice to have a few more perks!

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