Deliveroo Reviews | Glassdoor.co.uk

Deliveroo Reviews

Updated 12 September 2018
158 reviews

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3.5
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Approve of CEO
Deliveroo Co-Founder Will Shu
Will Shu
80 Ratings

158 Employee Reviews

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Pros
  • "Flexible hours, up to you when you work" (in 34 reviews)

  • "Keeps you fit if you work on a push bike" (in 15 reviews)

Cons
  • "Technically self employed, so no sick pay, no holidays and you'll have to pay your tax every year" (in 10 reviews)

  • "its a self employed job so there is no sick pay or insurance" (in 14 reviews)

More Pros and Cons

  1. "rider"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Deliveroo part-time

    Pros

    flexible
    can usually earn a lot per hour
    good for students

    Cons

    have to work at unsociable times to earn good money


  2. "Flexible, occasionally difficult, but suitable for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rider
    Former Employee - Rider
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Deliveroo (More than a year)

    Pros

    No one breathing down my neck and delegating which shifts you work. Completely flexible, but zero hours.

    Cons

    Dangerous job working on roads all of the time and busy cities! Zero hour contract and poor internal support

  3. Helpful (1)

    "Cycle Courier"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Cycle Courier in Exeter, England
    Former Employee - Cycle Courier in Exeter, England
    Recommends

    I worked at Deliveroo part-time (More than 3 years)

    Pros

    Flexibility in shifts
    Increased pay during adverse conditions
    Straight forward recruitment process
    Fitness and health

    Cons

    Financial security, demand dependant
    The self employed status


  4. "Perfect job if you like to be active"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Deliveroo Rider in Cambridge, East of England, England
    Current Employee - Deliveroo Rider in Cambridge, East of England, England
    Recommends
    Positive Outlook

    I have been working at Deliveroo part-time (Less than a year)

    Pros

    - Earn a really good amount of money is a short space of time
    - Flexible hours, up to you when you work
    - Great form of exercise
    - No boss to deal with
    - Good way to get to know a city
    - No fixed hours
    - If you want an extra £50 when you sign up then use my referral code - JO189365

    Cons

    - If you don't like cycling then it's not great
    - If you're lazy you won't earn
    - Weather can be bad


  5. "Great for flexibility but over-saturated with riders"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Deliveroo part-time

    Pros

    -Flexible
    -Easy to use app
    -Easy to sign-up

    Cons

    -Lots of riders makes getting slots difficult in some areas


  6. "decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rider in Manchester, England
    Former Employee - Rider in Manchester, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Deliveroo (Less than a year)

    Pros

    good pay and can pick your hours

    Cons

    chance of getting a shift is extremely slim unless there is really bad weather


  7. "Planning and Analytics associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deliveroo full-time

    Pros

    Good level of responsibility given early on

    Cons

    Things change very often

  8. Helpful (2)

    "Not for the long run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support in London, England
    Current Employee - Support in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Deliveroo full-time (More than a year)

    Pros

    Free lunch Fri - Sun
    Comfortable atmosphere
    Friendly co-workers
    Reasonable work load
    Good interim/temp job - not for the long run

    Cons

    Crap management (ridiculous micro-managing)
    Anyone above representatives are inexperienced to be managing people
    Average HR team
    Little chance of moving up in the company

    Advice to Management

    Not enough transparency with everyone in terms of changes that effect everyone.
    Rash decisions based on restructuring - without much consultation with reps.
    Easy to bring in changes when it doesn't effect the people making those changes!

    Company is growing fast but there seems to be a lack of management being equipped to make changes efficient enough - which is resulting in a mass resignation. When you see so many people leaving (across many departments) you have to wonder why..
    Complaints from workers about managers fall on deaf ears, subtle bullying happening but HR has ignored these and are usually biased toward the manager rather than the worker.

    Absolutely no chance to move up career wise, most roles are filled externally.


  9. "Flexible / Easy Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Deliveroo full-time

    Pros

    Flexible hours, generally fair pay

    Cons

    No holiday pay and no actual support just digital

    Advice to Management

    Focus more on employees


  10. "Great for students plus sign up bonus"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Deliveroo part-time (More than a year)

    Pros

    -Great flexible work, perfect for working in around studies or extra evening work

    -Able to choose which vehicle you prefer to use

    -If cycling it is a great way to get fit

    -Able to change the area you're working in easily so you can try new locations

    -Also able to use a referal code when signing up (e.g. HA108050) that means you can earn £50 after completing 30 orders

    -Sign up is quick and easy so you're able to get out and working in no time at all

    -Get to keep any and all tips you receive whether that is through the app or cash from customers

    Cons

    -Not great when the weather is bad

    -Some restaurants and student accommodations can be difficult to find but this improves as you get to know the area better


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