Deliveroo Reviews | Glassdoor.co.uk

Deliveroo Reviews

Updated 16 January 2019
221 reviews

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3.7
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Deliveroo Co-Founder Will Shu
Will Shu
111 Ratings

Employee Reviews

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Pros
  • "Flexible hours, up to you when you work" (in 41 reviews)

  • "Keeps you fit if you work on a push bike" (in 18 reviews)

Cons
  • "Finally, due to often being out in bad weather you can get ill from the job - ironically losing you money as there is no sick pay for time off" (in 10 reviews)

  • "Restaurants talking to long bad weather long hours at times" (in 18 reviews)

More Pros and Cons

  1. Helpful (1)

    "All the Best Parts of a Start Up Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator in London, England
    Current Employee - Project Coordinator in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deliveroo full-time (More than a year)

    Pros

    Deliveroo is a brilliant company to be employed by. I have thoroughly enjoyed my time at working here. All the best parts of a start up culture, but with the solid foundations and structure of a global company.

    Cons

    If you don't like a challenge and fast pace environment then Deliveroo may not be the place for you!

    Advice to Management

    Keep pushing the Learning and Development. And more team activities.


  2. Helpful (7)

    "Very intense, but very awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deliveroo full-time (More than 3 years)

    Pros

    - Really interesting problems to work on.
    - Great team and smart people to tackle said problems with.
    - Company mission is a great one (especially for me as I love to eat!).
    - Some incredible leaders who've landed huge wins at elite tech companies to learn from and work with.
    - Very open and transparent culture.
    - Lovely office.
    - The food!

    Cons

    - Lack of structure in most things (which can also be a good thing as you can build your own process) can be tiring.
    - Ambiguity and moving goalposts at times.

    Advice to Management

    Keep doing what you're doing but take some time to think about how demanding it is to work here. I don't think this is considered often enough.

  3. "Rider"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Deliveroo part-time (More than a year)

    Pros

    easy, flexible, good fitness, fun

    Cons

    sometimes feels as though you're being paid too little for the long journeys


  4. "Okay job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Deliveroo full-time

    Pros

    Fun start up majority of people are very nice and help out

    Cons

    Not much growth within the company


  5. "Incredible Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deliveroo full-time

    Pros

    Deliveroo has been a fantastic company to work for. Not only has it been a learning curve in the best way possible but the support/ employees i have been exposed to makes it an experience i will never forget. The direction the company is heading is super exciting and i would recommend anyone given the opportunity to join the company.

    Cons

    it is a fast paced environment which some people are not prepared to handle.

    Advice to Management

    Keep doing you


  6. Helpful (4)

    "Fantastic company that is really going places!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deliveroo full-time (More than a year)

    Pros

    -The work is interesting and challenging. Lots of autonomy and freedom to take ownership of your work and being able to see the impact you have to a 2,000+ people business is pretty amazing!
    -The people who work here are amazing, very talented and passionate about what we are doing and where we are going.
    -The company cares about diversity, a healthy work/life balance and ensuring everyone is having fun
    -Benefits are pretty decent plus the London HQ offices are really nice

    Cons

    Lack of process sometimes means things can be a bit chaotic but you expect this from a start up growing so fast!

    Advice to Management

    Keep doing what you are doing!!


  7. Helpful (5)

    "A fast-paced, high-energy and transparent tech org"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deliveroo full-time

    Pros

    - feel personally invested because I actually use the app.
    - great to be part of an organisation which is growing at over 100% year-on-year.
    - a genuine tech company where the only way of growing at pace is through algorithms, marketing, robotics etc.
    - global and expanding in Europe and Asia.
    - large organisation of over 2,000 people maintaining a friendly and high-energy inclusive culture.
    - culture of transparency where everyone including the CEO shares often confidential updates with the whole organisation.
    - great onboarding for new joiners.

    Cons

    - with high-growth can come chaos - focus in 6 months may be completely different to now which is not for everyone

  8. Helpful (2)

    "Good part time job for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Deliveroo part-time

    Pros

    You can easily choose hours that work around your schedule, and there is no minimum work requirement.
    No manager or someone telling you what to do and when to do it.
    Generally nice people to work with.
    You have autonomy over your own work schedule.
    It is an active job, cycling instead of being behind a desk.

    Cons

    Horrible in bad weather.
    No benefits in terms of insurance or healthcare.
    In case of accidents, Deliveroo will not help you.


  9. Helpful (5)

    "Love working here, they've enabled me to do some of my best work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in London, England
    Current Employee - Software Engineer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deliveroo full-time (Less than a year)

    Pros

    - Super smart people to learn from and work with
    - Everyone here cares a lot about their work, there's a real sense of pride and passion
    - The level of engineering excellence still surprises me every day. It's very hard to keep the balance of moving this quickly and still producing robust software.

    Cons

    - Risk of burnout if you're not careful
    - Lack of management resource can sometimes be annoying but generally this comes from having a 'handholding' management expectation due to the size of the company/how fast it's growing

    Advice to Management

    Keep up the dedication to high quality people and products, care needs to be taken the lack of EMs doesn't have detrimental effect on juniors hired. People really make this company and Will clearly understands this/it comes through when he is presenting and his energy really charges people up. So keep him up there.


  10. "Rider"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Deliveroo part-time

    Pros

    Get fit while making money

    Cons

    Cold in the winter and not flexible.