Diligent Employee Reviews about "work life balance"

Pros

Work life balance is pretty good. A lot of growth provides a (false) sense of job security. Work from home flexibility if needed

Cons

There was a time I absolutely loved working for this company. This past year has been a complete let down, and although I’m still employed by Diligent, I find myself rationing with myself every day that I don’t need to eat and should quit until I find a new job. The business outlook of the company is positive, with several recent acquisitions and superior product development, however this doesn’t negate the soul draining atmosphere one must endure. Morale amongst the Customer Success teams are at an all-time low, and employees gather in the kitchen to discuss their disgust with the lack of transparency. The commission structure has changed almost every quarter in 2017, and not for the better. Customer Success is notified days prior to commission pay out that the structure has changed, and the changes are retroactive. The Customer Success teams are stretched to the max, managing over 200 clients individually with new KPI’s, quotas, onsite visit targets, and metrics to be measured on every so often. Management has attempted to reinvent the company culture with clever sayings and swag we will never use. If you really want to boost morale, stop making retroactive changes to the commission structure and stop treating your employees like sales mules when they are supposed to be ‘trusted advisers’ to your clients. Most people loved working for Diligent at one point… I’m hopeful things will change.

Pros

I come to work and interact with a lot of smart and supportive individuals. The management encourages you to learn from your teamand share your success and concerns. I never felt that my input did not matter. I also do not see the 'dead-weight' around. If you work(ed) in a technology role in one of large corporations you know what I mean.. You will be expected to contribute and rewarded according to your results. It is a larger company that still believes in value of personal drive and entrepreneurship in the attitude of their employees. Great benefits and work/life balance.

Cons

If you work with team in NZ office your schedule will include later p.m. calls on some days.

Pros

Life in the CS Department is pretty consistent. People come in, do their work and leave. It's a good work/life balance.

Cons

There are several. 1. The US SCSD is on a power trip and takes micro managing to an extreme. 2. Upper management isn't so concerned with lower level employees and how the department is run so long as money is being made. While CS isn't usually driven by sales, the bottom line is paramount and is a driving factor in each and every meeting. 3. Commission compensation tends to change and is back dated and not for the better. 4. Morale in the company has declined. It's not as employee-minded as it had been before.

Pros

Although Diligent was not on my radar during my job search, I could not be any happier to have joined. Management knows how to allocate responsibility, then it is up to us to perform and execute. There is no time for micromanagement here because everyone is busy and take on multiple roles. I've learned a lot in my time here, including two different systems. Highly recommend joining the tech team here.

Cons

Really cannot think of any. Diligent treats their employees right, although we don't have cafeterias like Google or FB, our work life balance is top notch.

Pros

Work-life balance Company culture Constant happy hours/social events Young talented teams Modern office with a tech company feel and approach

Cons

None that I can really think of right now. What do I say to fill up these 20 word minimums?