Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

69% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (204) , Project Manager (149) , Senior Manager (119) , Manager (96) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 728 reviews)); "Great culture and values!" ((in 436 reviews)); "Good work/life balance depending on team" ((in 413 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 339 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 273 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 203 reviews)); "Low salary and difficult to get promotion" ((in 96 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 45 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 43 reviews)); "Senior Management are arrogant and beaureacratic." ((in 24 reviews))

What are employees saying about Discover redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover redundancy and their outlook for job security at Discover in 2026.

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Discover

Discover Reviews

4.0

69% would recommend to a friend

(5,170 total reviews)

Michael Shepherd

65% approve of CEO

47% positive business outlook

Ratings by category

4.2

Diversity and inclusion

4.1

Culture and values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

5K reviews

4.0

2 Mar 2019

Good Employer, very ambitious plans for the future. UK based team is very collaborative and a great team to work with.

Senior manager

Recommend

CEO approval

Business outlook

Pros

Global company but with the advantages of small company where most people know each other in the UK.

Cons

Senior leadership (based in Chicago) can be very US centric. Also, in a period of transformation so employees must be comfortable with such.

1.0

9 Sept 2021

Change the management team in UK!

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The agenda they have is the right one.

Cons

Shame they can't deliver on the agenda. The company is run by people that have not worked widely enough in payments. Whom do not understand the hurdles and just like to analyse something that does not exist. Understanding your customer or employees means nothing to them. That have been in their current jobs for 10 years. Therefore, Discover is all they know. The environment is very much if you face fits. I have never been in such a toxic environment in 15 years in Payments. I was told by a colleague that left before me that people leave for a reason in this place. The senior managers are your boss NOT a leader.

3.0

28 Apr 2021

Nice company, lacking a bit of vision

Project manager

Recommend

CEO approval

Business outlook

Pros

People are quite nice, pay is very competitive and it is an interesting sector to work in. You can tell that the very upper management team in the US is good, and the CEO gives a great impression.

Cons

Management in the UK is poor, and change is not handled very well. I don’t know whether UK based operations lack vision or just don’t communicate them clearly down the line. It feels like the management team in the UK live in a different world than the rest of us, they feel a bit disconnected. It’s telling that the US management team feels a lot more approachable...

Viewing 1 - 3 of 5,170 Reviews

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