Dixons Carphone Reviews

Updated 5 Mar 2021

To filter reviews, or .
3.3
56%
Recommend to a Friend
56%
Approve of CEO
Dixons Carphone CEO Alex Baldock
Alex Baldock
494 Ratings
Pros
  • "Great place to work with great people(in 113 reviews)

  • "relaxed work environment, good pay(in 100 reviews)

Cons
  • "Long hours have to do over time(in 103 reviews)

  • "Career progression from carphone to curry's(in 76 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shop Assistant in Bristol, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dixons Carphone full-time for more than 3 years

    Pros

    Discount was really really good

    Cons

    None at all all good

    Continue reading
  2. "Work"

    4.0
    Current Employee - Warehouse Worker 

    I have been working at Dixons Carphone full-time

    Pros

    Good place to work and enjoyable

    Cons

    Need more help sometimes but is a challenging role


  3. "It's decent"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cashier 
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Dixons Carphone part-time for more than a year

    Pros

    Its chill good atmosphere overall

    Cons

    Targets are insane, not possible to meet

  4. "Good part time job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Part-time Sales Advisor in Chichester, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Dixons Carphone part-time for less than a year

    Pros

    Fun environment Nice staff and management

    Cons

    Strict slas that aren't achievable unless you are really pushy and in people's faces

    Dixons Carphone Response

    March 5, 2021Employer Brand Team

    Hi there, We appreciate you taking the time to share your experience with us - thank you. We're pleased to hear that you worked alongside nice people, in a fun environment at our Chichester store. In our retail stores we do have targets to achieve, but our focus is on the customer. By offering the right product ranges and services for their needs, we are helping to make customers for life, and achieving store performance targets. Best, The Dixons Carphone Team

  5. "Good pay"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dixons Carphone in Oxford, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dixons Carphone part-time

    Pros

    good pay 10% discount friendly staff Flexible where necessary Training

    Cons

    Late finish - 8pm not trained on every product

    Dixons Carphone Response

    March 5, 2021Employer Brand Team

    Hi there, Thanks for sharing your experience with the Glassdoor community. There are many great perks to working in retail, and we can see you've listed several of these in your list of pros. Retail is a great place for people looking for a fast-paced, flexible environment. It's great to see that you'd recommend us. As a retail business, it’s very important that we are there when our customers need us to be – whether that’s visiting a shop, receiving a delivery or calling us. Our stores, contact centres and distribution centres are open to support this customer demand, and our colleagues will need to work shift patterns to meet customer needs. If there are specific products you would like to be trained in, we recommend speaking to your line manager about this so your training plan can be tailored to your ambitions. Best, The Dixons Carphone Team

  6. "Okay stepping stone"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dixons Carphone full-time for more than a year

    Pros

    Great company to work for

    Cons

    Sometimes one track minded with targets rather than customer

  7. "Pay"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Adviser in Warrington, North West England, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Dixons Carphone full-time for more than a year

    Pros

    Good team, the pay is good, bonus is also good.

    Cons

    The shifts were not good for work life balance

  8. "Amazing"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant 

    I have been working at Dixons Carphone part-time

    Pros

    Amazing people, I love to work there

    Cons

    N/A, I do not have any cons

    Dixons Carphone Response

    March 2, 2021Employer Brand Team

    Hi there, Thank you for taking a moment to share your feedback with us. As a company we place a lot of emphasis on creating environments where teamwork can thrive, so it's great to hear this was reflected in your experience. Best, The Dixons Carphone Team

  9. "Great place to be"

    5.0
    Former Employee - Cashier in London, England

    I worked at Dixons Carphone full-time

    Pros

    Great people, great staff great shop

    Cons

    Not much, very calm, discounts for employees

    Dixons Carphone Response

    February 26, 2021Employer Brand Team

    Hello, Thanks for taking the time to leave a review, we really appreciate your feedback. We're so pleased that you enjoyed your time working at Dixons Carphone. Best, The Dixons Carphone Team

  10. "Great"

    5.0
    Current Employee - Sales Manager in Crawley, West Sussex, South East England, England

    I have been working at Dixons Carphone full-time for less than a year

    Pros

    Inclusive enjoyable well paid job

    Cons

    It’s retail, who knows what’s going to happen

    Dixons Carphone Response

    February 26, 2021Employer Brand Team

    Hello, Thank you very much for leaving your comments, we really appreciate your feedback. We're really pleased you're enjoying your time with Dixons Carphone! Best, The Dixons Carphone Team

Viewing 1 - 10 of 2,687 English Reviews

Work at Dixons Carphone? Share Your Experiences

Dixons Carphone logo
or