Dixons Carphone Reviews | Glassdoor.co.uk
Dixons Carphone Reviews
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    Dixons Carphone Reviews

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    Found 1680 reviews

    3.0
    StarStarStarStarStar
    Rating TrendsRating Trends
    49%
    Recommend to a Friend
    76%
    Approve of CEO
    Dixons Carphone CEO Alex Baldock
    Alex Baldock
    106 Ratings
    Pros

    • "Great people and generally a great company" (in 78 reviews)

    • "Good pay, good bonuses, good work-life balance and good progression" (in 60 reviews)

    Cons

    • "Currys Management sometimes too involved with Carphone Warehouse" (in 64 reviews)

    • "High turnover, long hours retail takes over your life" (in 57 reviews)

    More Pros and Cons
    1. Featured Review
      Helpful (2)

      "Amazing people, demanding job."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Consultant in Oldham, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Dixons Carphone full-time for more than 2 years

      Pros

      Really great colleagues & support

      Cons

      Working under pressure to get the numbers in can be difficult but working as a team really helps.

      Dixons Carphone2018-09-24

      Dixons Carphone Response

      October 19, 2018 – Social Media Manager

      Thanks for taking the time to leave us a review. We understand that sometimes it can be very pressured, but we're really pleased to hear that you have a great team and support network. We will take your feedback on board. Kind regards, The Dixons Carphone Team

    2. "Customer Consultant"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at Dixons Carphone full-time

        Pros

        Updated on latest technology Customer Service

        Cons

        Working Sunday's! Can't think of many more cons

        Advice to Management

        N/A

        Dixons Carphone2019-04-12

        Dixons Carphone Response

        April 30, 2019 – Social Media Manager

        Hi, thanks for taking the time to leave us a review about your experience working at Dixons Carphone, we take all comments seriously and your feedback will help us continue to improve as a business. Regards, Dixons Carphone Team

        • Join the Dixons Carphone team
        See Our Latest Jobs

      • "Great company to work for !"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Sales Team Leader 
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Dixons Carphone full-time for more than 4 years

        Pros

        Real emphasis on progression and training

        Cons

        If you aren't good at meeting realistic targets then do not apply.

        Dixons Carphone2019-05-24

      • "Great Company to start a career"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Branch Manager in Saint Albans, England
        Recommends
        Positive Outlook

        I worked at Dixons Carphone full-time for more than 9 years

        Pros

        Lots of opportunities if you have the passion and desire to work hard and move up.

        Cons

        long hours and work life balance. Sometimes targets can be too unrealistic where people starts to lead mis-selling

        Advice to Management

        review employees as you would like to be reviewed

        Dixons Carphone2019-05-24

      • "Meh, its alright!"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Sales Consultant in London, England
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I worked at Dixons Carphone full-time for more than 2 years

        Pros

        Meeting new people. Building your self-confidence Really basic training Depending on the Manager they are mostly useless

        Cons

        Getting to see the latest products 30% off contract price

        Advice to Management

        Don't put pressure on staff member.

        Dixons Carphone2019-05-23

      • "Curry's Pc world Evesham"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Retail Sales Assistant in Evesham, England
        Recommends
        No Opinion of CEO

        I have been working at Dixons Carphone full-time for more than 2 years

        Pros

        Family like Decent bonus scheme

        Cons

        Management can be too harsh on some members of staff Can be hard to get holiday with only a week or twos notice

        Dixons Carphone2019-05-22

      • "Needs work"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Manager 
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I have been working at Dixons Carphone full-time for more than 20 years

        Pros

        Good people in my team, manager is good, enough holidays to last the year.

        Cons

        Money, facilities, senior leadership

        Advice to Management

        Listen to your people

        Dixons Carphone2019-05-18

      • "Sales advisor"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Sales Advisor in Coventry, England
        Recommends
        Neutral Outlook
        No Opinion of CEO

        I have been working at Dixons Carphone part-time for more than a year

        Pros

        Nice working environment with great people

        Cons

        I can not say any cons

        Dixons Carphone2019-05-15

      • "Good training, fun place to work"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Retail Sales Associate in Hedge End, England
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at Dixons Carphone full-time for more than a year

        Pros

        Fun place to work, products are easy to learn and customers are easy to speak with

        Cons

        They have a very high staff turnover

        Advice to Management

        None

        Dixons Carphone2019-05-15

      • "sales assistant"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Sales Assistant 

        I worked at Dixons Carphone part-time

        Pros

        commission generated from sales alot of expensive products so better sales made heathrow is a good environment

        Cons

        not enough base pay management can be all over the place

        Dixons Carphone2019-05-14
      Found 1680 reviews