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Dixons Carphone Reviews
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    Dixons Carphone Reviews

    Updated 15 April 2019
    1,639 reviews

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    3.0
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Dixons Carphone CEO Alex Baldock
    Alex Baldock
    96 Ratings

    Employee Reviews

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    Pros

    • "Great people and generally a great company" (in 77 reviews)

    • "Very very good pay if you can actually hit targets" (in 58 reviews)

    Cons
    More Pros and Cons
    1. Featured Review

      Helpful (2)

      "Amazing people, demanding job."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Consultant in Oldham, England
      Current Employee - Sales Consultant in Oldham, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Dixons Carphone full-time (More than a year)

      Pros

      Really great colleagues & support

      Cons

      Working under pressure to get the numbers in can be difficult but working as a team really helps.

      Dixons Carphone Response

      19 Oct 2018 – Social Media Manager

      Thanks for taking the time to leave us a review. We understand that sometimes it can be very pressured, but we're really pleased to hear that you have a great team and support network.

      We will... More

    2. "Sales Colleague"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Dixons Carphone full-time (More than 3 years)

      Pros

      Great interaction with customers, friendly team and good atmosphere to work in.

      Cons

      Retail position so working weekends and bank holidays. You know what you’re signing up for.

      3. Join the Dixons Carphone team
      See Our Latest Jobs

    3. "Store manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Store Manager
      Former Employee - Store Manager
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Dixons Carphone full-time (More than 10 years)

      Pros

      Employee benefits, Good annual leave, energetic and exciting environment

      Cons

      Culture too highly KPI driven and micromanaged.

      Expectation on managers to work 5/7 days and be on call the other 2 days on their personal mobile.

      Advice to Management

      Reduce volume of KPIs to make managing simpler.

      Dixons Carphone Response

      17 Apr 2019 – Social Media Manager

      Hi, thanks for your comments. It's always great for us to understand the experience from our employees first hand, so thanks for feeding back. We will pass on the feedback to the relevant teams... More

    4. "Alright"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Dixons Carphone full-time

      Pros

      very agile company that often changes direction

      Cons

      Office space is uninspiring and the constant changing of direction can be frustrating

      Dixons Carphone Response

      17 Apr 2019 – Social Media Manager

      Hi, thanks for taking the time to leave us a review. We really appreciate the feedback and will take your comments on board.

      Many Thanks,

      Dixons Carphone

    5. "There is a room for an improvement..."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Engineer in Newark on Trent, England
      Current Employee - Engineer in Newark on Trent, England
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Dixons Carphone full-time (More than 3 years)

      Pros

      Some of departments have 4/4 shift pattern what is great.
      On site canteen and free parking helps a lot.
      Generally speaking - wages are ok.

      Cons

      Promotion is nearly impossible without knowing the right people.
      Rules are way too flexible to help.

      Advice to Management

      Use your talented staff! There are many unrecognized great minds...

    6. "Good job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Assistant in Liverpool, England
      Former Employee - Sales Assistant in Liverpool, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Dixons Carphone full-time (More than a year)

      Pros

      Learning sales process
      Responsibility
      Troubleshooting experience

      Cons

      Poor flexibility
      Can at times micromanage

      Advice to Management

      Give staff the benefit of the doubt at times

      Dixons Carphone Response

      17 Apr 2019 – Social Media Manager

      Hi, it's really great to hear about your experience working at Dixons Carphone. We appreciate you taking the time to leave a review, thank you. This helps us to continue to grow as a business... More

    7. "bla"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Dixons Carphone part-time

      Pros

      good staff and friendly environment

      Cons

      very boring and quite dead also not really any training

      Dixons Carphone Response

      8 Apr 2019 – Social Media Manager

      Hi,

      Thanks for taking the time to leave us a review.

      We are really pleased to hear that you liked the staff and the environment, and we're sorry you didn't find your role motivating enough... More

    8. "Great Employee"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Dixons Carphone full-time

      Pros

      Good pay, good bonuses, good work-life balance and good progression.

      Cons

      Not entirely sure that I have any downsides of working here.

      Dixons Carphone Response

      8 Apr 2019 – Social Media Manager

      Hi,

      Thank you for taking the time to leave us a review.

      It's great to hear that you're enjoying your role at Dixons Carphone!

      We really appreciate your comments.

      Kind regards,
      Dixons... More

    9. "Great for Part time"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Consultant in London, England
      Former Employee - Sales Consultant in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Dixons Carphone part-time (More than 3 years)

      Pros

      Good House
      Good Bonuses
      Can be great if you have a good store, team and manager

      Cons

      Forcing targets onto
      Number focused managers

      Dixons Carphone Response

      8 Apr 2019 – Social Media Manager

      Hi,

      Thanks for taking the time to leave us a review.

      We really appreciate the feedback and will pass it on to the relevant team.

      Kind regards,
      The Dixons Carphone Team

    10. "Account manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Account Manager
      Current Employee - Account Manager

      I have been working at Dixons Carphone full-time (More than 3 years)

      Pros

      Target based environment and helped myself to grow as a person and a salesman

      Cons

      Working hours, no extra money for working weekends or bank holidays or Boxing Day

      Advice to Management

      Stay in touch with your team, some managers are hell bent on managing some people out of the business where they could be managed correctly and become a success

      Dixons Carphone Response

      8 Apr 2019 – Social Media Manager

      Hi,

      Thank you for taking the time to leave a review.

      It's good to hear that the role helped you grow, and thanks for your feedback on the things that didn't work for you.
      All of your comments... More