Doubletree By Hilton Reviews

Updated Jan 17, 2022

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Found 1,316 of over 1,388 reviews

3.8
73%
Recommend to a Friend
86%
Approve of CEO
Doubletree By Hilton President and CEO Christopher Nassetta
Christopher Nassetta
414 Ratings
Pros
  • "Great environment and a great team(in 38 reviews)

  • "Fast past work environment with great costumer service(in 37 reviews)

  • Cons
  • "Not holding guests accountable for misconduct because they bring in money to the hotel(in 53 reviews)

  • "long hours but that is being part of the hospitality industry(in 48 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year

      xx

      Mar 16, 2021 - Night Manager in Lincoln, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Management and HR structure is well organised, friendly people

      Cons

      I have not seen a downside to working at Hilton yet. I have just started last month and enjoying my job.

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    2. 5.0
      Former Employee

      Nice company to work for

      Jan 12, 2022 - Sales Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits - discounted accommodation & FB Cookies Staff lunch

      Cons

      Worldwide company so restricted to what we can do

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    3. 4.0
      Current Employee

      Nice place to work

      Dec 23, 2021 - Bar Server 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      flexible hours, nice environment to work in.

      Cons

      Very low pay compared to other places.

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    4. 2.0
      Former Employee, less than 1 year

      Poor Management

      Nov 3, 2021 - Hotel Receptionist in Glasgow, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Meeting different people, perks of employee Hilton scheme.

      Cons

      Overworked and underpaid, inadequate training and understaffed.

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    5. 1.0
      Former Employee

      Rude staff

      Nov 21, 2021 - Night Porter 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      50% discount off hilton hotels

      Cons

      Colleagues rude and continuously moan whilst being patronising to new starts.

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    6. 3.0
      Current Employee

      Good company, low pay

      Oct 23, 2021 - C&E Assistant in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Perks and discount, flexible schedule, great team

      Cons

      Low pay (not liveable wages in London), overworking, bad responsibility vs benefits ratio

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    7. 2.0
      Current Employee

      .

      Oct 14, 2021 - Human Resources Administrator in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      the team work was fine

      Cons

      salaries definitely below the market

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    8. 4.0
      Former Employee, less than 1 year

      Great atmosphere

      Sep 8, 2021 - Anonymous Employee in Hull, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great atmosphere at the hotels, and a sense of fulfilment enshrined within the work courtesy of the brand's prestigious status. Good staff and general work environment in my experience.

      Cons

      Can go from 0 to 100 pretty quick during busy times e.g. large events...these environments can be stressful.

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    9. 4.0
      Former Employee

      Nice

      Aug 2, 2021 - Team Member in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very nice company. Good benefits

      Cons

      Not much to complain about.

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    10. 5.0
      Former Employee, more than 1 year

      Good place to work

      Jul 16, 2021 - F & B Server in Edinburgh, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible hours You get good training of standards of service

      Cons

      Hours can be long Nothing else

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    Viewing 1 - 10 of 1,316 Reviews

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