Duke Clinical Research Institute Reviews | Glassdoor.co.uk

Duke Clinical Research Institute Reviews

Updated 14 November 2018
133 reviews

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2.9
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Duke Clinical Research Institute Interim Executive Director Lesley Curtis, PhD
Lesley Curtis, PhD
1 Rating

133 Employee Reviews

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Pros
  • "9 to 5 job with great work life balance" (in 24 reviews)

  • "great benefits, great working environment" (in 14 reviews)

Cons
  • "You must ride the bus or pay for parking" (in 6 reviews)

  • "They try to say that there is great work life balance, but that is not the case" (in 5 reviews)

More Pros and Cons

  1. "It's like herding cats"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Programmer Analyst in Durham, NC (US)
    Former Employee - Senior Programmer Analyst in Durham, NC (US)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Duke Clinical Research Institute full-time (More than 5 years)

    Pros

    Insanely luxurious PTO/Medical/Retirement benefits.
     Ability to work from home part or full time.
    Updated working environment to attract millennials.
    Talented, friendly, dedicated coworkers.

    Cons

    unfocused upper management
    high turnover of middle management
    standardized processes are constantly changing and inconsistently practiced
    aggressively expands into new markets and technologies without proper planning, infrastructure or resources
    insufficient training - you will have to figure things out on your own

    Advice to Management

    none


  2. "Staff Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Duke Clinical Research Institute full-time

    Pros

    Was a great place to work in early 2000s

    Cons

    Paid parking was too high

  3. Helpful (1)

    "Staff Asst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Duke Clinical Research Institute full-time (More than 5 years)

    Pros

    a lot of events that involve community

    Cons

    no room for growth. too top heavy and not competitive salaries


  4. Helpful (1)

    "Management is a joke! Zero career growth possibilities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Developer in Durham, NC (US)
    Former Employee - Senior Developer in Durham, NC (US)
    Doesn't Recommend
    Negative Outlook

    I worked at Duke Clinical Research Institute full-time (More than 5 years)

    Pros

    Can't think of any. WFH is good if you have a manager who doesn't check on your every second of every day. Either you implement the WFH strategy or don't. Stop harassing your employees if they're turning in good work. Learn to trust them.

    Cons

    The management is terrible. Some people in managerial roles don't know how to be respectful to their own team members. You will be verbally attacked in public situations, belittled, and scapegoated to cover for their mistakes.

    Advice to Management

    Management needs to be reworked. Especially in IT. Nobody has true knowledge of the core business.
    Also have a open career growth discussion, which is the same for all employees.


  5. "Learn advantages of Duke & DCRI"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Trial Coordinator in Durham, NC (US)
    Former Employee - Clinical Trial Coordinator in Durham, NC (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Duke Clinical Research Institute full-time (More than 10 years)

    Pros

    One can try several different jobs over 3 to 5 years, so Duke connection provides lots of benefits that are interesting, free or low price & can really really help your long term career & lifestyle. Also your attitude can make or break your own workday here, so take advantage and be happy!

    Cons

    Some (not all) long term employees are burnt out, & can be negative and use blame as their "go to" for any and all issues. If one can ignore these types and go with the flow, one can get started in a great industry.

    Advice to Management

    Use the flexibility options for all employees that can help them take advantage of Duke and DCRI positives. STOP the BLAME culture, and UPGRADE your systems so DCRI can compete !!


  6. "Postdoctoral Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Duke Clinical Research Institute full-time

    Pros

    The salary was higher than expected. Colleagues were polite and nice.

    Cons

    My boss was not a very good communicator and that resulted in damaging my career.


  7. "Not bad for someone new to research"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Duke Clinical Research Institute full-time

    Pros

    Flexible schedule options, good benefits

    Cons

    Slow growth opportunity, management

    Advice to Management

    Allow those that want to grow to be successful especially when they have exceeded their current role expectations.

  8. Helpful (2)

    "Just sad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cta
    Current Employee - Cta
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Duke Clinical Research Institute full-time (More than a year)

    Pros

    Given a lot of independence and interesting research

    Cons

    The entire clinops department seems to be crumbling. Constantly understaffed and hiring people who have no idea what they’re doing which end up staying here longer than the knowledgeable employees. I’ve seen three studies started and destroyed by just utter incompetence and lack of interest within a year. Management is off in their own world and doesn’t back off their employees. Benefits are non existent to anyone entry level. If you want to feel completely unmotivated and useless then come collect your paycheck here.

    Advice to Management

    Actually talk and listen to the people who are doing a great job. You will lose all your good people and keep the cycle going if you don’t change. Also, support your staff. The battle of SM and PM is ridiculous.

    Duke Clinical Research Institute Response

    6 Sep 2018

    It’s never easy receiving negative feedback, but as managers within clinical operations, it is important that we always listen and strive to find productive ways to address the concerns of our staff... More


  9. Helpful (1)

    "Ups and downs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Leader in Durham, NC (US)
    Current Employee - Project Leader in Durham, NC (US)
    Recommends
    Neutral Outlook

    I have been working at Duke Clinical Research Institute full-time

    Pros

    Interesting research, new policy which allows staff to work remotely, lots of training provided to staff which enables professional growth

    Cons

    Financial uncertainly about the organization. Slow to get rid of negative and mean staff. This month a mean girl supervisor finally left the organization after just over a year during which time she made the lives for many PLs miserable. Mostly the negative vibes and pessimism comes for old guard PLs and site management staff though,

    Advice to Management

    The spotlight seems to be on the financial uncertainty of the organization which is impacting the work and happiness of the staff.

    Duke Clinical Research Institute Response

    1 May 2018

    As Senior Director of the Clinical Trials Domain, I would like to thank you for providing feedback on your experience—it is always welcome. I’m certainly pleased to hear that the research, remote... More


  10. Helpful (1)

    "Associate Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Director in Durham, NC (US)
    Former Employee - Associate Director in Durham, NC (US)
    Doesn't Recommend

    I worked at Duke Clinical Research Institute full-time (More than a year)

    Pros

    Great people, innovative research, strong faculty alliances, great benefits

    Cons

    Little tolerance for home-based employees, finger-pointing culture, micro-managerial leadership, little targeted accountability, slow and antiquated processes

    Advice to Management

    Trust your employees; if you choose to hire seasoned professionals, use their expertise; provide necessary training to ensure success


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