Dune London Employee Reviews about "50 discount"

Updated 29 Nov 2020

To filter reviews, or .
3.8
65%
Recommend to a Friend
67%
Approve of CEO
Dune London CEO  John Egan
John Egan
64 Ratings
Pros
  • "Great teams to work with, amazing discount, opportunities to progress, new styles every season makes work exciting, great staff uniform allowance(in 17 reviews)

  • "Probably the 50% discount & Uniform(in 16 reviews)

Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "50 discount"

Return to all Reviews
  1. "Overall a good experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Assistant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dune London part-time for more than a year

    Pros

    Staff were lovely, wasn’t too busy, decent place to work not much to complain about, good staff discount 50% off

    Cons

    not great pay, £7.50 ish on oxford street

  2. "It was ok"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Manchester, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Dune London part-time for less than a year

    Pros

    50% discount off the products

    Cons

    Very tedious and poor management


  3. "Nice environment"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisor 
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Dune London part-time

    Pros

    50% discount Seasonal uniform shoes Great team

    Cons

    Make up for girls is mandatory Hard physical work Supervisors end up doing assistant managers job and the manager without getting a good pay.

    Continue reading
  4. "Decent company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Advisor 
    Recommends

    I worked at Dune London part-time for less than a year

    Pros

    Payment on time Structured work place 50% discount

    Cons

    Impromptu tests and assessments Not for casual part time work if you’re not looking to be tested on all product knowledge Pay isn’t great for jobs undertaken

    Dune London Response

    December 24, 2019HR Manager

    Thank you for your comments. We do regularly review our salary bandings to ensure they are competitive and in line with other retailers. We are really passionate about the level of service we offer our customers and part of the Sales Advisor induction and ongoing development is to upskill them on product knowledge to pass onto the customer. I%E2%80%99m sorry to hear you weren%E2%80%99t comfortable with this and it felt sprung open you, we will definitely take the feedback on board.Kind regards,The HR Team

  5. "Enjoyed speaking to customers .. generally they know what they want but just have to find it!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Dune London part-time for more than a year

    Pros

    Staff discount 50%.. new current season shoes or boots every quarter

    Cons

    Sometimes working on own .. can be very hectic

    Continue reading

    Dune London Response

    February 24, 2020Junior HR Advisor

    Thank you for your feedback. We do want to ensure that everyone feels supported especially at busy periods so I’m sorry you had felt it was sometimes very hectic. We are constantly reviewing our salary bandings to ensure they are competitive and in line with other retailers. Kind Regards The HR Team

  6. "Loved Dune at first but things changed :("

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Management in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Dune London full-time for more than 3 years

    Pros

    50% discount, uniform allowance, holiday allowance and the staff I worked with

    Cons

    The pay needs to be more especially with the amount of work one had to do as a member of management Give dedicated, hardworking staff a chance to progress in the company over externals Lack of staff in during the week meant you were chasing your own tail Delivery was always a nightmare to put away due to lack of space in the stockroom Working lates especially during Christmas 11 pm closing - but that is retail for you Manager was a bully and unsympatheic

    Continue reading

    Dune London Response

    February 24, 2020Junior HR Advisor

    Thank you for your feedback. I’m sorry to hear you feel this way about the management team, hours and wages. Regarding development and progression, it is very important to us as a brand and we look to offer a high level of development initiatives at all levels within the business whether it be via our e-learning modules on Duniverse, in store training or the high level of development courses available on our training calendars, that we have in place in all areas of the business. I can also assure you that we regularly review our salary bandings for our stores to ensure that they are competitive and in line with other retailers. In addition to this we understand that from time to time we do ask our teams to work additional hours to cover absence and peak trading time however, this should always be on a voluntary basis and in line with the availability that all staff provide us with during their interview process. Kind Regards The HR Team

  7. Helpful (2)

    "Horrendous Place to work , I've even been assaulted while working there."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales/Supervisor in London, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Dune London part-time for more than 3 years

    Pros

    -Probably the 50% discount & Uniform. They updated their prehistoric ways of doing it but yet again it could be improved other companies have apps etc Dune had none of that -A pro is that if you worked there you will be GRATEFUL once you work anywhere else and know how humans are meant to be treated and how puny and small the people working there must be to treat other the way they do. -Pro is also that if you're reading this you know know to turn down any offer of a job there.

    Cons

    -Lots of work to the pay which is peanuts! -Rude managers. -Awful uniform, sales staff walk around looking like dominoes. -Robotic service -Awful products customers complain about -Chaotic system for everything and with no one to listen. -Disgusting treatment for Area Managers who think they're above everything and treat you like Trash AREA 1 in particular. -Music that hardly every get's update and is bound to drive you mad. -Ridiculous IT, every other company is bounds ahead with systems for getting shoes and stock -Worst Customers in certain area, they have throw shoes hit staff accused managers of racism because of dune's cheap china made shoes that break easily and their return policies -Progression is based on favouritism -it's 2019 but in 2018 company had NO DIVERSITY up top, mostly white managers and hardly any POC in Management. Lot's of Microaggressions -Sickness and Mental Health THEY DON'T CARE. -No company benefits

    Continue reading

    Dune London Response

    February 24, 2020Junior HR Advisor

    Thank you for your feedback, we’re sorry your time wasn’t positive whilst working at Dune. We regularly review our salaries to ensure they are competitive and in line with other retailers. Given that one of our core values is to be ‘Friendly & Respectful’, we encourage our managers and teams to act accordingly and so I’m sorry you didn’t experience this. I can assure you that we take mental health seriously and are continuously looking at training and support that we can offer our employees across the business. We also work with different organisations who support mental health and general wellbeing for our employees. Kind Regards The HR Team

  8. "Ok company to work for"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Dune London part-time for more than a year

    Pros

    Fair company 50% discount free uniform shoes each quarter

    Cons

    limited discount (£250 each quarter) not enough support to concessions

    Continue reading

    Dune London Response

    April 26, 2018HR Manager

    Many thanks for your feedback. We’re so glad to hear you liked working with Dune! As you will know our people are very important to us. From feedback we have received, our staff discount is one our most attractive benefits. We are glad to hear you also made use of the generous uniform allowance available to our Retail colleagues. We are a brand with a lot of exciting growth plans for the future but it’s so important to us that we make sure our Solus and Concession staff are well looked after and feel supported in their roles. We encourage our employees to demonstrate our open and honest value when discussing matters of concern with their managers (or in this case Area Managers) so that we can advise and support without delay. If you would like to discuss some of the points you have raised in your review, you may reach out to our HR department to discuss these further. Kind regards, Dune

  9. "Wonderful team and company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Gateshead, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Dune London part-time for more than a year

    Pros

    - 50% discount - amazing team members - fantastic management My team in Gateshead was wonderful and I genuinely enjoyed going into work.

    Cons

    - no room for progression Worked there for a long time and though it was great, there was no room for progression within the store or company.

  10. Helpful (4)

    "I hate my job"

    1.0
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Dune London full-time

    Pros

    It's hard to remember the pros as there are so many cons, I would say the discount, 50% off shoes £60 off uniform shoes (bearing in mind shoes are average £80 for a good pair).

    Cons

    MANY. You work like a dog for horrible managers who expect so much for you and you earn peanuts. There have been so many cuts to staff (when I started there were 15 of us now there are 9) and yet you are expected to run around for 3 people and give great customer service. There is so much pressure it is unbelievable!! I cry at least once a week about my job and there are so many people like me. Everyone is leaving the company, everyone hates it.

    Continue reading
Viewing 1 - 10 of 16 English Reviews